by David A. Garvin - Publications - Faculty & Research

Fellows. Afterward, he talked with vets (from left) Danny Cho and Paul Stouffer (both MBA 2012) and Justin Langlois (HBS 2013). Earlier, Mullen fielded questions from students in two classes taught by Professor View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

2002
Casebook

General Management: Processes and Action: Text and Cases

By: David A. Garvin

Keywords: General Management; Learning Organizations; Implementation; Management; Cases; Strategic Planning; Decision Making; Change Management; Leadership Style; Organizational Culture

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October 2015
Supplement

The National Geographic Society (B)

By: David A. Garvin

This case was written as an update to the case "The National Geographic Society," HBS No. 311-002, published in 2011. The (B) case describes the 2015 creation of National Geographic Partners, a for-profit joint venture between the National Geographic Society and 21st... View Details

Keywords: Business Model; Information Publishing; Leadership Style; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Internet; Publishing Industry; Media and Broadcasting Industry

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October 2011
Supplement

An Interview with Ganesh Natarajan, CEO of Zensar

By: David A. Garvin

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Decisions; Human Resources; Employees; Leadership Style; Management; Organizational Culture; Information Technology Industry; India

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November–December 1991
Article

How the Baldrige Award Really Works

By: David A. Garvin

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July 2006
Teaching Note

Strategic Planning at United Parcel Service (TN)

By: David A. Garvin

Keywords: Strategic Planning; Distribution Industry

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August 2005 (Revised January 2006)
Teaching Note

Executive Decision Making at General Motors (TN)

By: David A. Garvin

Teaching Note to (9-305-026). View Details

Keywords: Decision Making; Auto Industry

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June 1988
Supplement

Boeing 767: PTQ (""Put Together Quick""), Moods in Flight, Video

By: David A. Garvin

Keywords: Air Transportation; Air Transportation Industry

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January 1991 (Revised March 1991)
Case

Hewlett-Packard: Corporate, Group, and Divisional Manufacturing (A)

By: David A. Garvin

Keywords: Computer Industry

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March 1990
Teaching Note

Operations Strategy, Module Overview: Competing on New Products and Processes

By: David A. Garvin

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January 1988 (Revised March 1995)
Supplement

Digital Equipment Corp.: The Endpoint Model (B1)

By: David A. Garvin

Should follow Digital Equipment Corp.: The Endpoint Model (A). The plant manager has been promoted and students must decide what kind of individual--background, training, personal style, etc.--they would like to replace him. View Details

Keywords: Training; Leadership Style; Management Succession; Identity; Technology; Technology Industry

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February 1986 (Revised March 1990)
Supplement

Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (C)

By: David A. Garvin

In the preceding case, Copeland had to choose between two alternative plant layouts for organizing its Sidney plant. Now it must get work force approval for a change in "bumping" rules before proceeding with the change. Management must decide how to proceed--to... View Details

Keywords: Strategy; Production; Factories, Labs, and Plants; Labor and Management Relations; Restructuring; Decisions; Change Management; Manufacturing Industry; Ohio

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