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  • Research Summary

Overview

The focus of Professor Gross’ research agenda is U.S. technological innovation, innovation policy, and the effects of technological change on economic activity. He is also interested in learning about what drives individual creative behavior. Methodologically, he is... View Details
  • January 2002 (Revised September 2022)
  • Case

Aqualisa Quartz: Simply a Better Shower

By: Youngme E. Moon and Kerry Herman
Harry Rawlinson is managing director of Aqualisa, a major U.K. manufacturer of showers. He has just launched the most significant shower innovation in recent history: the Quartz shower. The shower provides significant improvements in terms of quality, cost, and ease of... View Details
Keywords: Problems and Challenges; Product Launch; Consumer Behavior; Product Positioning; Technological Innovation; Decision Choices and Conditions; Sales; Strategy; Manufacturing Industry; Consumer Products Industry; United Kingdom
Related

    Thomas J. DeLong

    Thomas J. DeLong is a Baker Foundation Professor of Management Practice and the former Philip J. Stomberg Professor of Management Practice in the Organizational Behavior Department at the Harvard Business School. He is an expert in leader development, organizational... View Details

    • 2021
    • Working Paper

    Consuming Contests: Outcome Uncertainty and Spectator Demand for Contest-based Entertainment

    By: Patrick J. Ferguson and Karim R. Lakhani
    Contests that are designed to be consumed for entertainment by non-contestants are a fixture of economic, cultural and political life. In this paper, we examine whether individuals prefer to consume contests that have more uncertain outcomes. We look to... View Details
    Keywords: Contest Design; Information Preferences; Consumer Demand; Sports; Entertainment; Games, Gaming, and Gambling; Demand and Consumers; Outcome or Result
    Related
    • 2014
    • Working Paper

    Cleaning House: The Impact of Information Technology on Employee Corruption and Performance

    By: Lamar Pierce, Daniel Snow and Andrew McAfee
    This paper examines how firm investments in technology-based employee monitoring impact both misconduct and productivity. We use unique and detailed theft and sales data from 392 restaurant locations from five firms that adopt a theft monitoring information technology... View Details
    Keywords: Management Practices and Processes; Information Technology; Ethics; Performance Productivity; Employees
    Related
    • Research Summary

    Overview

    Patient Portals: The Provider Role
    Patient portals are widespread, but evidence of impact is limited. In this study, we use a large dataset spanning 2 years and >1 million patients across 650 primary care practices to explore the "other side" of portals: health... View Details
    Keywords: Healthcare Technology; Electronic Health Records; Health Care Delivery
    • 2019
    • Article

    Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence

    By: Nir Halevy, Eliran Halali and Julian Zlatev
    Brokerage and brokering are pervasive and consequential organizational phenomena. Prevailing models underscore social structure and focus on the consequences that come from brokerage—occupying a bridging position between disconnected others in a network. By contrast,... View Details
    Keywords: Brokerage; Brokering; Social Interactions; Organizations; Relationships; Power and Influence; Framework
    Related
    • September 2012 (Revised January 2013)
    • Case

    J.C. Penney's 'Fair and Square' Pricing Strategy

    By: Elie Ofek and Jill Avery
    As a he gets ready to release 2nd quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes he initiated for the business model and brand image of his company. A new pricing scheme he put in place in February,... View Details
    Keywords: Change Management; Consumer Behavior; Management Teams; Business Model; Marketing Strategy; Price; Brands and Branding; Decision Making; Retail Industry; United States
    Related

      George Serafeim

      George Serafeim is the Charles M. Williams Professor of Business Administration at Harvard Business School, where he co-leads the Climate and Sustainability Impact Lab within the Digital, Data, and Design Institute. He teaches the MBA course “Risks, Opportunities,... View Details

      Keywords: asset management; insurance industry; automobiles; industrial goods; fashion; food; green technology
      • 20 May 2024
      • Blog Post

      Get to Know Class Day Student Speaker Erik Roberts

      View Video Erik Roberts (MBA 2024) often pauses for quite some time before answering questions. He laughs and says he can be verbose—that he needs a moment because he wants to answer succinctly and thoughtfully. For someone who wants to View Details
      • 12 Oct 1999
      • Research & Ideas

      A Perfect Fit: Aligning Organization & Strategy

      professor Michael Beer says companies should do on a regular basis. "Business success is a function of fit between a host of key variables within an organization," he says. "Strategy, values, culture, employees, systems, organizational design, and the... View Details
      Keywords: by Judith A. Ross
      • Research Summary

      Research Summary

      By: Ranjay Gulati
      My research has focused on interorganizational relationships, with an emphasis on interfirm strategic alliances, which include voluntary exchange or co-development of products, technologies, or services between firms.  I examine the factors that influence the... View Details

        Rakesh Khurana

        Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College. 

        Professor... View Details

        Keywords: executive search
        • Web

        PhD Programs - Doctoral

        healthcare industry, while others arrive at the program with a background in disciplinary research The PhD program in Organizational Behavior offers two tracks: either a micro or macro approach. In the micro track, students focus on the... View Details
        • November–December 2024
        • Article

        Retire Without Regrets

        By: Teresa M. Amabile, Lotte Bailyn, Marcy Crary, Douglas T. "Tim" Hall and Kathy E. Kram
        This article explores the significant transition of retirement and offers insights into creating a satisfying postcareer life. It highlights the contrasting experiences of Irene and Lawrence, two retirees who navigated this change differently. Irene embraced retirement... View Details
        Keywords: Retirement; Satisfaction; Transition; Identity
        Related
        • 07 Aug 2009
        • What Do You Think?

        Why Can’t Americans Get Health Care Right?

        and digest information, test ideas, define the purpose, and align it to a strategy (Akram Boutros, Jack Slagle, Nikos Mourkogiannis, among others). This all will require more leadership (Paul Karras, Phil Clark). There was general agreement that View Details
        Keywords: by Jim Heskett; Health
        • September 2009
        • Article

        Virtue out of Necessity? Compliance, Commitment and the Improvement of Labor Conditions in Global Supply Chains

        By: Akshay Mangla, Richard Locke and Matthew Amengual
        Private, voluntary compliance programs, promoted by global corporations and nongovernmental organizations alike, have produced only modest and uneven improvements in working conditions and labor rights in most global supply chains. Through a detailed study of a major... View Details
        Keywords: Working Conditions; Ethics; Supply Chain; Governance Compliance; Globalization
        Related

          Christina R. Wing

          Christina Wing is a Senior Lecturer in the Technology and Operations Management Unit at the Harvard Business School. Her research focuses primarily on topics surrounding families in business, and the course she created, titled Demystifying the Family... View Details

          • May 2008
          • Article

          Regulation and Bonding: The Sarbanes-Oxley Act and the Flow of International Listings

          By: Suraj Srinivasan and Joseph Piotroski
          In this paper, we examine the economic impact of the Sarbanes-Oxley Act (SOX) by analyzing foreign listing behavior onto U.S. and U.K. stock exchanges before and after the enactment of the Act in 2002. Using a sample of all listing events onto U.S. and U.K. exchanges... View Details
          Keywords: Decision Choices and Conditions; Stocks; Government Legislation; Market Transactions; Motivation and Incentives; United Kingdom; United States
          Related
          • 08 Mar 2016
          • First Look

          March 8, 2016

          incentives (i.e., whether participants received regular announcements about the incentives). Salient incentives produced significantly more behavior change and more lasting exercise habits than incentives... View Details
          Keywords: Sean Silverthorne