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- Faculty Publications (261)
Show Results For
- All HBS Web
(617)
- People (1)
- News (153)
- Research (405)
- Events (2)
- Multimedia (10)
- Faculty Publications (261)
- 01 Mar 2014
- News
Feedback
they gave was of a European hospital that changed scheduling to be patient-centric. The entire patient experience was vastly improved and did not hurt the hospital's income. Other than the airline industry it is hard to find an industry... View Details
Keywords: Health, Social Assistance
- Web
Awards | Social Enterprise | Harvard Business School
included, and the amounts must be calculated into U.S. dollars. The traveler can be reimbursed for these expenses after the trip has occurred and upon presentation of appropriate documentation. Airline & Train Expenses View Details
- 11 Mar 2020
- News
Making It Rain
business dashboards, and other tools for clients. The end results are “microweather” forecasts for clients ranging from major airlines to roofing companies to individual users through a smartphone app. “We’re the only private weather... View Details
Keywords: Lisa Scanlon Mogolov
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
Consumers often have the following choice: Either buy something directly from a retailer, or buy it indirectly through an intermediary, which partners with the retailer to attract more buyers. Think purchasing a plane ticket straight from the View Details
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
identity/privacy in terms of being an asset? A: I want Amazon to know my identity, in particular my taste in books and music. I know that they respect the value of that knowledge so that the issue of sharing the data won't ever come up. I want American View Details
- 15 Dec 2024
- News
Alumni and Faculty Books
(MBA 1963) Skyhorse Frank Lorenzo is the epitome of the American dream. A first-generation American and entrepreneur, Lorenzo started an airline advisory business in his mid-20s based on little more than bravado and ultimately rose to... View Details
- 28 Feb 2017
- First Look
First Look at New Research, February 28
company, DO & CO, growing geographically with its existing businesses while also adding new brands to its portfolio. The company had $1 billion in revenues in 2015 from its three divisions: airline catering; international event... View Details
Keywords: Sean Silverthorne
- Student-Profile
Omar Olivarez
The seeds of Omar Olivarez’s (he/him) interest in AI and the future of work were planted in an undergraduate course in business analytics and machine learning. After graduating with his BBA, he followed a natural path into industry, working at Southwest View Details
- 25 Aug 2022
- News
Clean Slate
time and a whole heap of permitting, Wieland explains. Meanwhile, Massport is electrifying its ground-service equipment, such as the trucks that ferry luggage and equipment around the tarmac, and installing the charging stations to power them. As View Details
- 01 Oct 2021
- News
Tackling the World’s Most Difficult Challenges
traditional balance sheet does not account for a company’s cost to society. For instance, airlines don’t figure in the environmental costs of travel, which can amount to billions annually. HBS’s Impact-Weighted Accounts Project, led by... View Details
- 19 Oct 2010
- First Look
First Look: October 19, 2010
provide these experiences? Purchase this module note:http://cb.hbsp.harvard.edu/cb/product/611004-PDF-ENG Southwest Airlines One Report TM Robert G. Eccles, Beiting Cheng, and Susan ThyneHarvard Business School Case 411-042 In 2009,... View Details
Keywords: Sean Silverthorne
- 10 Apr 2014
- Blog Post
HBS FIELD 2 - A good sneak-peek into consulting
a trip to Malaysia. I was incredibly lucky. We were going to work with the global partner AirAsia X (our client), one of the most successful airlines in the world which, to the astonishment of the whole industry, has made low-cost... View Details
Keywords: Consulting
- 19 Dec 2014
- News
Atlanta Alumni Connect Around a 'Vision' for the New HBS
Airlines and a senior advisor at Goldman Sachs, “the education is absolutely fantastic—the capacities to analyze, to understand finance and marketing and human resources, and that spirit of leadership. It’s all there. And when you come... View Details
- 01 Dec 2014
- News
Innovation: Frozen Assets
Starbucks and Lululemon, Day wants to shape Luvo into a lifestyle brand, one that provides “nutrition solutions.” Luvo meals—most under 500 calories and trans fat–free—are currently in 6,000 stores, and a partnership with Delta Airlines... View Details
Keywords: Janelle Nanos
- 29 Jul 2013
- News
Opening New Markets for Black South African Winemakers
In addition to traditional wine distribution in the United States, Cuffe made deals with several US airlines to carry Heritage Link wines. "Our first contract created 200 jobs on the ground," Cuffe says proudly. "And ours was the first... View Details
- 01 May 2009
- What Do You Think?
Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?
still come from one source, search and advertising, despite the organization's emphasis on providing time and an organization for innovation among its associates. I remembered the airline Song, which had introduced service innovations... View Details
Keywords: by Jim Heskett
- 01 Dec 2017
- News
Enhancing Students’ Cultural Intelligence
travel stores to help the airline enhance customer satisfaction—provided insight on Mexico’s travel industry and, equally important, a new perspective on teamwork. “There were no designated leaders in the teams we were assigned to in... View Details
- 01 Feb 1997
- News
OPM Reunion Snapshots
notes Kathy. Bernard Foulquies (3rd OPM) Representing the fifth generation of his family in the industrial textile business in England and France, Bernard Foulquies attended OPM after filling out an application he found in an airline... View Details
- Profile
Tim Nicolette
LEK Consulting in Boston where I gained a lot of basic business, analytical, and strategic skills, and exposure to a wide range of industries from airlines and retail to biotech and P.E. But fundamentally, I wasn’t passionate about the... View Details
- 04 Sep 2019
- News
Ask the Expert: Bounce Back
newsletter advertising can be extended to many industries: hotels or airlines can embed ads for attractions near featured destinations or travel accessories, entertainment venues can embed ads for local restaurants and bars, retailers... View Details
Keywords: Jen McFarland Flint