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  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

goodwill, forged strong relationships, and created a positive environment conducive to team success. “McVay has turned the Rams’ offensive meetings into collaborative attempts to not only learn the game, but solve it,” writes May.... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

    John C. Mulliken

    Strategy consultant, former CTO & CPO, public & private company board member, retail & climatetech entrepreneur, early stage investor.  Father of two, husband, sailor, hiker, and aspirational road biker.

    John is a senior lecturer in the... View Details
    • Program

    Transforming Customer Experiences

    understanding of how to serve your customer base Develop a customer experience strategy Respond nimbly to market shifts and emerging competition Ensure consistent, high-quality service delivery Improve the culture of service execution in your organization Create an... View Details
    • 11 Jul 2005
    • Research & Ideas

    The New International Style of Management

    Moses (HBS MBA '03) is an American who works for VASC, a state-owned Vietnamese telecom and media company. "The people who manage business well in a foreign environment do create a new style of doing... View Details
    Keywords: by Garry Emmons
    • 07 Sep 2016
    • News

    2016-2017 Blavatnik Fellows in Life Sciences Enterpreneurship

    • 26 Jan 2016
    • First Look

    January 26, 2016

    rather than gender-specific preferences and constraints. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45849 Do Interactions with Candidates Increase Voter Support and Participation? Experimental Evidence from... View Details
    Keywords: Sean Silverthorne
    • 04 Oct 2011
    • First Look

    First Look: October 4

    incentives and opportunities as influential precursors of bridging ties.   Working PapersSocial Enterprise Series No. 32: Value Creation in Business—Nonprofit Collaborations Authors:James E. Austin and M. May Seitanidi An abstract is... View Details
    Keywords: Sean Silverthorne
    • Program

    Leading Change and Organizational Renewal

    and managing change, this program prepares you to drive organizational evolution and innovation as the business environment rapidly evolves. You will gain new insight into the strategies used by top global companies to eliminate... View Details
    • April 2019 (Revised January 2025)
    • Case

    Clear Link Technologies, LLC: Driving Sales with Peer Effects

    By: Christopher Stanton, Richard Saouma and Olivia Hull
    The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
    Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
    Related
    • 26 Apr 2024
    • HBS Case

    Deion Sanders' Prime Lessons for Leading a Team to Victory

    communicates and the unapologetic way he holds people accountable,” Gibson says. “He tells people what he wants. They communicate back to him what they heard. Then he maneuvers about the environment and observes if what he said is... View Details
    Keywords: by Avery Forman; Sports
    • 27 Nov 2023
    • Research & Ideas

    Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

    The political bent of the neighborhood where they grew up—and especially where they spent their teen years. Beyond just parental influence, environmental factors such as friends, teachers, and media environment play a statistically... View Details
    Keywords: by Ben Rand
    • Program

    Agribusiness Seminar

    Summary Climate extremes, economic shifts, geopolitical conflict, environmental constraints, new technologies, regulatory changes, consumer expectations—these and many other forces are creating pressures, uncertainties, and opportunities across global and local food... View Details
    Keywords: Agriculture; Agriculture
    • 11 Jun 2024
    • In Practice

    The Harvard Business School Faculty Summer Reader 2024

    As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
    Keywords: by Avery Forman
    • 24 Jul 2019
    • Lessons from the Classroom

    Can These Business Students Motivate Londoners to Do the Right Thing?

    after installing a simple pop-up prompt in the referral system. “Behavioral insights are increasingly being put into practice in the private sector as well. We’ve also worked with companies to use behavioral economics for the social... View Details
    Keywords: by Dina Gerdeman
    • Article

    Cybersecurity Features of Digital Medical Devices: An Analysis of FDA Product Summaries

    By: Ariel Dora Stern, William J. Gordon, Adam B. Landman and Daniel B. Kramer
    Objectives:
    To more clearly define the landscape of digital medical devices subject to U.S. Food and Drug Administration (FDA) oversight, this analysis leverages publicly available regulatory documents to characterise the prevalence and trends of software and... View Details
    Keywords: Digital; Medicine; FDA; Health Care and Treatment; Applications and Software; Safety; Cybersecurity; Medical Devices and Supplies Industry
    Related
    • 13 Jun 2017
    • Blog Post

    Benefits of the MS/MBA: Engineering Sciences Program

    whether entrepreneurs should even attend graduate programs. He counters, “For two years at HBS, my full time job was learning about business, meeting people, and working towards my own startup. It was an incredibly safe View Details
    • 15 Mar 2011
    • First Look

    First Look: March 15

    http://www.people.hbs.edu/mnorton/norton%20sommers.pdf   Working PapersSustainable Cities: Oxymoron or the Shape of the Future? Authors:Annissa Alusi, Robert G. Eccles, Amy C. Edmondson, and Tiona Zuzul Abstract Two trends are likely to... View Details
    Keywords: Sean Silverthorne
    • 17 Aug 2020
    • Research & Ideas

    What the Stockdale Paradox Tells Us About Crisis Leadership

    however ill-equipped or prepared we are.” This is where Admiral Stockdale comes in. LEADING IN TIMES OF UNCERTAINTY More Stories in This Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID... View Details
    Keywords: by Boris Groysberg and Robin Abrahams
    • Research Summary

    A major area of Professor Torfason's research is the behavior of individual social network structures. He studies the violation of norms – specifically the use of excessive force in conflict situations – within the empirical context of a large online... View Details

    • Web

    Curriculum - Case Method Project

    describes how elections worked in the late 19th century, when “political machines” wielded enormous influence over voting at the local level and when casting a vote on election day was a very public affair. It addresses the many efforts... View Details