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Show Results For
- All HBS Web
(1,474)
- People (2)
- News (579)
- Research (492)
- Multimedia (35)
- Faculty Publications (128)
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- 01 Aug 2016
- Research & Ideas
Retail Execs Underplay Current Performance to Investors--but Why?
they had more positive post-quarter sales information. WHAT’S THE MOTIVATION? The same outcome was found when they studied managers’ voice tone during announcement conference calls using natural language testing that measures the number View Details
- 19 May 2020
- Research & Ideas
Why Privacy Protection Notices Turn Off Shoppers
By now, it’s an expected right-of-passage. As you enter credit card information for an online purchase, up pops two familiar words: “Privacy Notice.” Does seeing those words make you more confident about the transaction, knowing that the... View Details
- 24 Sep 2012
- Research & Ideas
Why Do We Tax?
multiple criteria partially compelling. Specifically, not all people are Utilitarians, and perhaps more important, most people are not all Utilitarian." Q: The word "justice" occurs often in the paper's bibliography. Do notions View Details
- 05 Aug 2002
- Research & Ideas
Five questions for Regina E. Herzlinger
care system into a consumer-driven model. What, in a nutshell, are the advantages to your proposal? And the risks? Herzlinger: The pros of consumer-driven health care: Unlike today's cookie-cutter insurance policies, under consumer-driven... View Details
Keywords: by Martha Lagace
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
Several outstanding organizations I have studied regard hiring as their leaders and managers most important task, an "almost religious experience," in the words of one. The admissions process at... View Details
Keywords: by James Heskett
- 18 Jun 2001
- Research & Ideas
Caught in the Cogs: When Manufacturing and IT Meet
instead, it has become integrated with the whole manufacturing process—David Upton But once that decision has been made, "sitting" is far from the operative word for IT systems, which require the same kind View Details
Keywords: by Jim Aisner
- 24 May 2004
- Research & Ideas
Becoming an Ethical Negotiator
codified in law. Fraud, for example, is defined as a "material misrepresentation of fact on which someone reasonably relies to his or her detriment." Each of those View Details
Keywords: by Martha Lagace
- 16 Dec 2015
- Research & Ideas
Why ‘Sleep on It’ No Longer Sounds Like Great Advice
consolidation.” “The idea is that when you sleep you stabilize the information you’ve learned,” says Karmarkar. “It’s somewhat like moving information from short-term to long-term storage.” It’s as if you are saving a Word file to your... View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
different people. The power of measurement was to take the ambiguity out of words so that everyone had a clear, coherent picture of exactly what... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
profit. This much is clear and part of everyday commercial language. But interestingly, there is no common phrase for the spread between customer value and price. Economists call this "surplus," a View Details
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
We tend to think of the moment of insight and creativity in sudden and shocking terms: the bathtub overflowing (Archimedes), the apple beaning off the head (Newton), the bolt View Details
Keywords: by Michael Blanding
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
What did people do before ATMs? That's a question that causes most twentysomethings to draw a blank. They don't remember the days when people conducted their banking—face-to-face with a teller—between 9 a.m. and 3 p.m. on weekdays. The idea View Details
Keywords: by Susan Young
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
which of those get funded, the consequences of that activity is what adds up to the strategy of the company, not words on paper. And once you see... View Details
Keywords: by Martha Lagace