Word Of Mouth - Publications - Faculty & Research

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Executive Education - Global

something that was just words into a tangible belief deep inside me." Abdulrahman Alkanhal Vice President The Royal Court of the Kingdom of Saudi Arabia, Saudi Arabia "I was in... View Details

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

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What You Can Do to Create an Anti-Racist Organization - Recruiting

importance of rejecting the word “Caucasian,” which was language that came out of the eugenics movement, claiming descendants of the Caucasus... View Details

08 Feb 2022
Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

Employers were so impressed with how smoothly their employees handled remote work during the dramatic lockdowns in the first year of the COVID-19 pandemic that many are going permanently remote, ditching expensive office leases and... View Details

Keywords: by Jay Fitzgerald

16 Nov 2010
News

The HBS Tunnels

truth is even stranger. That dark opening is the mouth of a tunnel leading to the Weeks footbridge, where it constricts to about a yard-and-a-half high to pass through the middle View Details

Keywords: Keith Larson

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HBS Health Care Initiative - Blog: Health Supplement

“M” Word Jannine Versi Author Blavatnik Fellow tag Care Delivery Global Health Health Care Innovation Health Care at HBS Public Health Right now in the United States, at least 50 million women are entering menopause, and a recent survey... View Details

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Human Relations and Harvard Business School – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Letter from Elton Mayo to Wallace B. Donham, November 8, 1939. Wallace B. Donham Office Files, Baker Library, Harvard Business School. Women in the Relay Assembly Test Room The Interview Process Spreading the Word The "Hawthorne Effect"... View Details

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Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Assembly Test Room Enter Elton Mayo Human Relations and Harvard Business School Women in the Relay Assembly Test Room The Interview Process Spreading the Word The "Hawthorne Effect" Research Links Baker Library | Historical Collections |... View Details

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Loan Reduction - Entrepreneurship

landscape, potential risks The Business Model: Definition of business model and go-to-market strategy; key performance indicators and milestones, particularly over the next 3-, 6-, and 12-month time horizons. Fundraising Plan: Please... View Details

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

those procedures are pretty badly out of date. I don't think we realized quite how out of date until thirty minutes ago." This made Barton angry. "Wish you'd flashed that cynicism a little sooner.... View Details

Keywords: by Martha Lagace

05 Mar 2009
What Do You Think?

How Frank or Deceptive Should Leaders Be?

by Nobel-prize winner in economics George Akerlof and economist Robert Sheeler of "irrational exuberance" fame. These authors cite the importance of what John Maynard Keynes once referred to as... View Details

Keywords: by Jim Heskett

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Skydeck - Alumni

Winning Culture on a Losing Team Scott O’Neil (MBA 1998) , CEO of the group that owns the NBA’s Philadelphia 76ers and several other sports properties, on why his office thrives even in the face of losing... View Details

01 Mar 2024
News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details

Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

22 Nov 2010
Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

their planning processes and make smart choices. Here's an excerpt outlining the seven questions every manager should ask. 1. Who Is Your Primary Customer? The first imperative—and the heart of every successful strategy implementation—is... View Details

Keywords: by Robert Simons

29 Jan 2021
Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

adopt the innovation later. Since innovators are the first to adopt and are more likely to influence others, they do not need to be influenced. However, organizations should harness their influence, using targeted communication to activate View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

perspective (for example, by asking "What information am I missing?"). I didn't Google the texts of these books, but there is no mention of the word... View Details

Keywords: by James Heskett

14 Jun 2022
Blog Post

Meet the HBS Jewish Student Association

the broader community. The Hebrew word kesher, meaning link or connection, serves as our North Star for the coming school year as we develop a diverse array of programming to bring people together through... View Details

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2023 Reunion Presentations - Alumni

disagreeing; encourages people to cultivate a receptive mindset; teaches people to choose words carefully, hedge claims, and emphasize areas of agreement; and fosters a culture View Details

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Becoming a Board Member - Alumni

needed and then create a list of organizations and their directors. After that, you'll be ready to: Get the word out - inform your network of your interest in joining a board... View Details

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

citizens," in the words of Howard Gardner's recent book, Truth, Beauty, and Goodness Reframed, who watch out not only for numero uno but for the wider public as well. There is no better example View Details

Keywords: by Mitch Maidique

Publications