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  • All HBS Web  (1,151)
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  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

forthcoming Academy of Management Discoveries Creativity, Artificial Intelligence, and a World of Surprises By: Amabile, Teresa M. Abstract—In recent years, progress has been made toward AI Creativity, which... View Details
Keywords: Dina Gerdeman
  • 30 Mar 2009
  • Research & Ideas

Professional Networks in China and America

Most managers understand at some level the wisdom of the adage, "It's not what you know; it's who you know." Indeed, building the right professional relationships is critical for business success.... View Details
Keywords: by Sean Silverthorne
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member... View Details
Keywords: by Maggie Starvish; Retail
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

forthcoming Quantitative Marketing and Economics Aggregation of Consumer Ratings: An Application to Yelp.com By: Dai, Weijia, Ginger Jin, Jungmin Lee, and Michael Luca Abstract—Because consumer reviews leverage the View Details
Keywords: Sean Silverthorne
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

2019 Cambridge University Press Disciples of the State?: Religion and State-Building in the Former Ottoman World By: Fabbe, Kristin Abstract—As the Ottoman Empire crumbled, the Middle East and Balkans became the site View Details
Keywords: Dina Gerdeman
  • 06 Jul 2009
  • What Do You Think?

Are You Ready to Manage in an Irrational World?

wisdom in areas such as economics and management truly threatened? Is it too early to tell? To what extent should the findings of neuroscientists and behavioral economists be incorporated into the business... View Details
Keywords: by Jim Heskett
  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

is attracting are studying digital, says Associate Professor Karim R. Lakhani, a member of D/I'sw faculty who also serves as principal investigator of the Crowd Innovation Lab... View Details
Keywords: by Julia Hanna; Education; Technology
  • 26 Jan 2020
  • Research & Ideas

Clayton M. Christensen, Acclaimed Author and Teacher, Dies At 67

research and writings transformed the way aspiring MBAs, industries, and companies look at management. He was a beloved professor and role model whose brilliant teaching and wisdom inspired generations of... View Details
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

result in deterioration of financial performance. Fixed- and sunk-cost conventional wisdom confers an unfair advantage on challengers and shackles incumbent firms that attempt to respond to an attack.... View Details
Keywords: Martha Lagace
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

implementation of an innovative, but ultimately unsuccessful strategy. Quarterly strategic reviews, based in part on the firm's balanced scorecard, led executives at Store24 to identify problems with, and eventually abandon, this strategy... View Details
Keywords: Martha Lagace
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

relationship building and using the wisdom of the crowds, if you will, to begin to identify critical pathways for change. There's also been growth in "constituency feedback" tools, both in the United States... View Details
Keywords: by Julia Hanna
  • 23 Aug 2004
  • Research & Ideas

New Challenges for Long-Term Investors

choice is a complex issue, and that some conventional wisdom isn't always wise. For example, there are perfectly good reasons why a conservative long-term investor would hold more stocks and bonds than cash instruments such as... View Details
Keywords: by Ann Cullen
  • 24 May 2010
  • Research & Ideas

Stimulus Surprise: Companies Retrench When Government Spends

projects the private sector was planning to do on its own. The Tennessee Valley Authority of 1933 is perhaps the most famous example of this. Other dollars appear to indirectly View Details
Keywords: by Sean Silverthorne
  • 13 Sep 2011
  • First Look

First Look: September 13

argue the authors of Higher Ambition. In fact, as global competition stiffens and enterprises face increasing public scrutiny, successful leaders must win on all fronts-with their people, their customers, their communities, and their... View Details
Keywords: Sean Silverthorne
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

Malaysia, and African countries. Eastern European countries have their own set of challenges, potentially benefiting from the EU yet not large enough and therefore getting crowded out. Q: What are... View Details
Keywords: by Martha Lagace
  • 09 Jul 2012
  • Research & Ideas

The Unconscious Executive

What strategy do you use when making complex decisions? Do you burn the midnight oil to carefully weigh the pros and cons of each alternative? Or do you take your mind off the decision and follow the age-old View Details
Keywords: by Martha Lagace
  • 11 Feb 2013
  • Research & Ideas

Neuroeconomics: Eyes, Brain, Business

into the effects of a crowded office—not to mention the morning commute. "Taking the subway can be so draining," she says. "Is there a way to test how much energy you lose by being around large crowds? And... View Details
Keywords: by Carmen Nobel
  • 30 Sep 2013
  • Research & Ideas

Do Mergers Hurt Product Quality?

off the shelf, and you take it home with you." The research team also kept track of brand consolidation, noting that companies were most likely to prune brands post-merger when the marketplace was View Details
Keywords: by Carmen Nobel; Consumer Products
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall level View Details
Keywords: by Martha Lagace
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: Big Messages, Small Screens, Many Choices

comScore. Apps suck up the majority of that time. In fact, app usage alone comprises 52 percent of total digital media engagement, according to comScore. So how do companies profit from the fact that mobile... View Details
Keywords: by Carmen Nobel; Advertising
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