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  • All HBS Web  (1,632)
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  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

reveals that "filtering" is limited. At this point, TiVo has a few real limitations: for instance, you can't watch whatever you want to watch, simply because you can't watch/record two shows that are broadcast simultaneously.... View Details
Keywords: by Martha Lagace
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

develop strategies for managing their own emotions, as well as those of the people on the receiving end, in order to facilitate successful task performance. Watching others, role-playing with a colleague, doing a dry-run in front of a... View Details
Keywords: by Martha Lagace
  • 27 Aug 2013
  • First Look

First Look: August 27

and to sell media time. A second objective of the case is to understand the implications of social TV viewing, the audience engagement that results when people watch television with a smartphone or tablet in hand, participating in a... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2020
  • Research & Ideas

Solving COVID'S Mental Health Crisis

encouraged and instructed teens how to safely dispose of unused prescription medications in their homes. “Several thousand teens participated online or watched replays,” Langford says. SUD treatment providers are also searching for ways... View Details
Keywords: by Howard Stevenson and Shirley Spence; Health
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

Olympics can be pulled off only by large, rich cities that have most of the existing infrastructure and venues in place and access to substantial subsidies. A supportive political environment (think Seoul, Beijing, and yes, London) is a priceless asset as well. As you... View Details
Keywords: Re: Multiple Faculty; Sports
  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

keep close watch over them. In 2015, Dr. Margaret Chan, director-general of the World Health Organization, highlighted the problem. “A local food safety problem can rapidly become an international emergency,” she wrote in a statement.... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

For-profit businesses have a common goal: create value for owners or shareholders by creating value for customers. It's a focus that must seem enviably straightforward from the perspective of nonprofit organizations and social enterprises obliged to navigate a path... View Details
Keywords: by Julia Hanna
  • 02 Sep 2015
  • Research & Ideas

Explaining China's Crash

practically zero here. One thing to watch for will be how China ensures the stability of its financial system since total debt has reached 250 percent of GDP, credit has been abundant, and the size of the shadow banking system has... View Details
Keywords: by Christina Pazzanese; Financial Services
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

the top by watching numbers and holding managers and leaders accountable. But as the researchers note, there is only so much that firms can do to improve underrepresentation before they hit up against work-family conflict. "This is... View Details
Keywords: by Martha Lagace; Accounting
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

shopper's prior knowledge to make virtual shopping more intuitive. In-store technology can also be difficult to use. I recently watched a string of customers walk up to a "meal solution" kiosk at a supermarket and attempt to... View Details
Keywords: by Raymond Burke; Retail
  • 17 Feb 2021
  • Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

for others has been taking longer and longer (more off days, more zombie TV watching and internet browsing, and feeling too fatigued to exercise). Weather does not help as gray, dark, and colder days increase.” His employees, likewise,... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 30 Aug 2011
  • First Look

First Look: August 30

  PublicationsEmotion-induced Engagement in Internet Video Ads Authors:Thales S. Teixeira, Michel Wedel, and Rik Pieters Publication:Journal of Marketing Research (forthcoming) Abstract This study shows how advertisers can leverage emotion and attention to engage... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2011
  • Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

From Tunisia to Egypt, Bahrain to Yemen, as a number of nations in North Africa and the Middle East go through cataclysmic changes, the world watches and wonders what the future may hold as myriad protestors risk their lives for... View Details
Keywords: Re: Deepak Malhotra; Energy; Utilities
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

and residences with proximity at least as convenient as current bus stops, and a quality of service far above what buses can offer. Right now, the field is wide open. Companies with existing transit experience are certainly watching PRT.... View Details
Keywords: by Martha Lagace; Transportation
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

and downtown Beijing, and during the trip we saw maybe one other car every five minutes or so.” Fast-forward 37 years, and that same roadway is 10-lanes wide and jammed with traffic from 7:00 in the morning until 9:00 at night. During more than 70 visits to China,... View Details
Keywords: by Deborah Blagg
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

1973, captures the essence of denial. You didn't have to be a genius to see "these things." Thanks to the transparency of retailing, all you had to do was to walk into a store and try to buy a steak, try to buy broccoli, watch your child... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

risks—including spending hours reading or watching the news. "This is such an impermanent state of affairs that we just have to do as best we can." Rather than ruminating on the virus and replaying possible future outcomes in our minds,... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

former American Association for Higher Education president Russell Edgerton, like watching "Rostropovich and Bernstein conduct a symphony." Six feet tall and loose-limbed, he was constantly on the move, scanning students' faces,... View Details
Keywords: by Deborah Blagg; Education
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

for a new enterprise logic that will fundamentally alter the orientation, purpose, and economics of commerce. The Support Economy is intended to contribute to that search as it invites discussion of a new enterprise logic that we call distributed capitalism. View Details
Keywords: by Martha Lagace
  • 18 Feb 2014
  • First Look

First Look: February 18

many were watching her closely. Should she go so far as to make the unprecedented move of shutting down the mines? What message would that send to the company and to the mining industry? The lives of others, Carroll's reputation, and the... View Details
Keywords: Sean Silverthorne
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