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Show Results For
- All HBS Web
(902)
- People (1)
- News (220)
- Research (531)
- Events (2)
- Multimedia (1)
- Faculty Publications (109)
- 01 Sep 2010
- News
You’ve Been YouTubed
media, analyzing the reach and impact of a clever customer complaint music video produced by Canadian musician Dave Carroll when his attempts to recoup the value of his guitar (broken in transit) are stonewalled for over a year by United... View Details
- 15 Aug 2024
- Blog Post
Learning from Mistakes and Leveraging Personal Experiences: Tiffany Kent (MBA 2001)
As a portfolio advisor in Houston, I learned people value advice more than just stocks; they’re also looking for informed opinions on trusts and estates, financial planning, insurance, and more, each unique to their own situation. I... View Details
Keywords: All Industries
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
To create synergy, we require more than a concept and a strategy. The enterprise value proposition defines the strategy for value creation through alignment, but it doesn't describe how to achieve it. The... View Details
- 01 Dec 2008
- News
Designing Change
Courtesy Pentagram Graphic designers have created some of the world’s best-known logos, from Coke to Mercedes to McDonald’s. Yet their role in establishing a company’s identity is not always understood or valued by senior management. In... View Details
Keywords: Julia Hanna
- 24 Mar 2008
- Research & Ideas
Reducing Risk with Online Advertising
get caught, it won't be all that bad. If the best that can happen is to get paid full value and if the worst is to be paid zero, they're guaranteed to come out positive. There's an information asymmetry here. In particular, the merchant... View Details
- 01 Mar 2010
- News
Alumni Books
interviews conducted by the authors, this book is filled with colorful stories about selecting and working with management, pioneering new markets, adding value through operational improvements, applying... View Details
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
Kaplan, who has been working on a multiyear project with HBS Professor Michael E. Porter on improving value in health care, has found that often the most effective medical procedure is one that costs the least: talking. In a recent... View Details
- 07 Feb 2005
- What Do You Think?
If You Blink, Will You Miss?
Summing Up The blinkers commenting on this month's column have it. But not without some strong caveats. All of which raise added questions. But what did you expect? Most readers and non-readers of Malcolm Gladwell's book, Blink: The Power... View Details
Keywords: by James Heskett
- 06 Nov 2000
- What Do You Think?
Succession at GE: What’s Next?
concerning GE's choice of a possible successor to Jack Welch? In your responses there was little of the talk heard in the media about whether it will be possible for someone to successfully succeed Welch. The prevailing opinion was that the kind of leadership that... View Details
Keywords: by James Heskett
- 19 Apr 2004
- Research & Ideas
Ground-Floor Opportunities for Retail in India
diversified from there. Now, as CEO and managing director of Pantaloon Retail (India) Limited, he oversees thirty-two department stores in fifteen cities. "Ordinary people are buying what the rich can afford," he said, adding... View Details
- 27 May 2008
- Sharpening Your Skills
Sharpening Your Skills: Thinking About Global
Professor John Quelch provides some answers. Key concepts include: For decades, Ford has created specialized products for different countries while Toyota, Nissan, and Honda sold standard products under a single brand umbrella. Ford's strategy resulted in View Details
- Web
IT Strategy: Building a Diversity, Equity, and Inclusion (DEI) Strategy for HBS IT | Information Technology
DEI topics beyond racism, which is how the conversations were started. The facilitators have hosted 5 discussions over the past several years. The team also added a permanent section in the HBS IT newsletter, SoundBytes, to promote... View Details
- 18 Jul 2018
- Blog Post
Amira Rashad: An Ambidextrous Mind Meets Consumer Needs in the Middle East
their brands in Middle Eastern markets. There, she arrived at a crucial insight: "CPG brands were spending big on equity advertising, but they could not directly link sales and ad buys to show ROI. I really felt there was a need we... View Details
- Profile
Linda Leung
things.” After further work in the field with CBS Interactive, where she was responsible for the ad inventories of renowned sites such as CNET.com, ZDnet.com, and CBSnews.com, Linda decided the best way to move forward would be to pursue... View Details
- 01 Dec 2002
- News
HBS Alumni Association Board of Directors: President's Report
suggest ways in which the School and the larger alumni community might work together to provide maximum value to HBS graduates. The Alumni Communications Committee is chaired by Byron Carlock (MBA '88). Communication is the key to keeping... View Details
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
Many institutions promote and even mandate moral behavior and values among their members, but how they do it differs greatly. Some organizations such as religious groups may proscribe very specifically what is acceptable behavior—think... View Details
- 01 Dec 2020
- News
Find Your Maximum Sustainable Goodness
bowing out of certain faculty meetings in which he no longer felt that he was adding value (and where it was socially acceptable to do so). He also stepped down from the editorial boards of four prestigious... View Details
- 01 Dec 2000
- News
New Economy Theme of HBS African-American Alumni Conference
paper as you can get." Participants ready to launch new ventures added skills to their entrepreneurial tool kits in an interactive seminar presented by HBS professor Myra M. Hart, while others heard about international investment... View Details
- 01 Jun 2015
- News
Case Study: Sneak Peak
growth proceeds will go to the lenders, leaving the owners with more stress, work, [and] risk—and probably no more income. Worst case, the launch fails and takes the company with it. —Peter Warner (MBA 1988) The best option would be funding via a partner that has... View Details
- 18 Jun 2001
- Research & Ideas
When In-House Research Isn’t Enough
Les Vadasz noted Intel Capital's interest in investing in companies that added value and were a good strategic fit, that were already successful in their own market, and that presented a financially viable... View Details
Keywords: by Jim Aisner