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  • 22 Sep 2009
  • First Look

First Look: September 22

users can access and improve the source code. At the same time, however, opening a module sets up an open source (free) competitor. This hampers the firm's ability to capture value. We analyze three competitive situations: monopoly,... View Details
Keywords: Martha Lagace
  • 17 Apr 2017
  • Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

innovation theme, even questions from the audience were handled in a creative process. Rather than raising a hand or grabbing a microphone, audience members submitted questions in writing via an online audience engagement platform called... View Details
Keywords: by Carmen Nobel; Service
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

Geradin Abstract—Many of the largest and most successful businesses today rely on providing services at no charge to at least a portion of their users. For consumers, it is easy to celebrate free service. At least in the short term, free services are often high... View Details
Keywords: Dina Gerdeman
  • 06 May 2015
  • What Do You Think?

Are You Ready for Personalized Predictive Analytics?

added: "Predictive analytics could (provide) such specialized, repetitive solutions that society will become polarized into user niches that can no longer properly interact What a sad state of affairs." Philippe Gouamba... View Details
Keywords: by James Heskett
  • 13 Jan 2015
  • First Look

First Look: January 13

  Publications January 2015 Handbook of Regional and Urban Economics Agglomeration and Innovation By: Carlino, Gerald, and William R. Kerr Abstract—This chapter reviews academic research on the connections between agglomeration and... View Details
Keywords: Sean Silverthorne
  • 05 May 2009
  • First Look

First Look: May 5, 2009

Survive—Thrive: Leading Innovation in Good Times and Bad Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global... View Details
Keywords: Martha Lagace
  • 01 Dec 2013
  • News

Curing Health Care

city's Mission Bay neighborhood.) In addition to a current portfolio of 60 companies, Rock Health organizes industry events such as its annual Health Innovation Summit and offers aspiring entrepreneurs free access to its online Startup... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • 13 Sep 2011
  • First Look

First Look: September 13

practices creating a learning and innovative organization; and tracking results in terms of the "four Rs" of retention, referrals, returns to labor, and relationships with customers. It shows "the culture cycle" at... View Details
Keywords: Sean Silverthorne
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

measuring "innovative beverages" as a key metric. As a result, their efforts were focused on designing complex drinks that ultimately slowed their operations. They subsequently learned that customers valued fast service more than product View Details
Keywords: by Sean Silverthorne
  • 01 Jun 2008
  • News

A Binary Formula

Harvard’s initiatives in stem cells, bio-inspired engineering, systems biology, chemical biology, and innovative computing. The colloquium featured a number of case studies about academic labs as well as private-sector firms that are... View Details
Keywords: Garry Emmons; science; research; Colleges, Universities, and Professional Schools; Educational Services; Management
  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

company’s well-publicized problems. After all, Google can now provide an Oxford dictionary definition of the Metaverse as “a virtual reality space in which users can interact with a computer-generated environment and other users.” It has... View Details
Keywords: by James Heskett
  • 19 Mar 2013
  • First Look

First Look: March 19

depending on the characteristics of the applications market. Second, giving open access to one side in a proprietary platform may lead to fewer users and developers and to lower investment, relative to a platform with closed access to... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

on the process and methods that lead to better understand user needs and to foster creativity, and much of the business and design press focus on the role played by designers and design firms, innovation... View Details
Keywords: Martha Lagace
  • Web

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers | Working Knowledge

encountered in finding a job would end up providing the inspiration for his next business opportunity: a tech business that put “justice-involved” individuals to work. "Tech startups are so concentrated in a small number of places with a small number of types of... View Details
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

(forthcoming) Abstract We suggest that online dating frequently fails to meet user expectations because people, unlike many commodities available for purchase online, are 'experience goods': Daters wish to screen potential romantic... View Details
Keywords: Martha Lagace
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

Harvard Business School Case 817-044 Reaching Beyond Your Organization: Empowering Innovation Forward-thinking established companies utilize new routes for external innovation with start-ups and crowds. The... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2016
  • Research & Ideas

Maybe Uber isn't God's Gift to Mankind

been diligent in filing lawsuits—they’re filing plenty of lawsuits. But Uber is fighting back. Often the company’s strategy has been to delay regulators’ every complaint, trying to get their service that much more entrenched so it will be harder for regulators to do... View Details
Keywords: by Carmen Nobel; Transportation; Insurance
  • 30 Oct 2012
  • First Look

First Look: October 30

Case 613-036 EnerNOC is an energy company with an innovative business model: it serves as an intermediary between electric utilities and electricity users. It contracts with electricity users willing to... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

advisors consider the important perspective of the CEO looking across the whole company. An example is Leading Breakthrough Innovation in Established Companies (Harvard Business School Press), which provides a longer reference set for the... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2014
  • First Look

First Look: April 29

charged to developers and to hold passive expectations. We show that platforms with more market power (monopoly) prefer facing more informed users. In contrast, platforms with less market power (i.e., facing more intense competition) have the opposite preference: they... View Details
Keywords: Sean Silverthorne