Trusts - Publications - Faculty & Research

November 2015
Article

The Highest Form of Intelligence: Sarcasm Increases Creativity for Both Expressers and Recipients

By: Li Huang, F. Gino and Adam D. Galinsky

Sarcasm is ubiquitous in organizations. Despite its prevalence, we know surprisingly little about the cognitive experiences of sarcastic expressers and recipients or their behavioral implications. The current research proposes and tests a novel theoretical model in... View Details

Keywords: Creativity; Cognition and Thinking

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December 2020
Case

Urban Company

By: Krishna G. Palepu

Urban Company is an India-based market platform that helps customers book home services and at home beauty services. The company differentiated itself by investing heavily in building customer trust. Rather than merely positioning itself as a lead generating... View Details

Keywords: COVID-19 Pandemic; Entrepreneurship; Digital Platforms; Emerging Markets; Strategy; Service Delivery; Trust; Technology Industry; Service Industry; India

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29 Mar 2010
News

Sir Ronald Cohen (MBA 1969) To Address HBS Students on Class Day 2010

17 Dec 2020
Video

Eva Arias

Eva Arias, President of Compañía Minera Poderosa, describes how she solved the debt crisis her company faced in the 1990s by engaging with a debt restructuring plan, regaining the trust of her creditors and suppliers, and reorganizing the mine’s operations. View Details

01 Nov 2010
Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

assistant professor of strategy at Harvard Business School. “If a CEO can trust his senior managers, he will be more willing to decentralize decision-making” "The bottom line is that whoever is in charge of the acquisitions and the... View Details

Keywords: by Carmen Nobel

28 Jul 2015
News

Will Congress Move Ahead on Highway Funding?

11 Jan 2013
News

Your Body Language Shapes Who You Are

15 Nov 2012
News

Vanguard Takes Aim at U.K. as Fees Replace Commissions

11 Aug 2016
Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

Brian Kenny: In September of 2013, President Obama sent shock waves through American higher education by announcing plans to create a federal rating system that would allow parents and students to easily compare colleges. He said he would urge Congress to pass... View Details

Keywords: Re: William C. Kirby; Education

19 Aug 2019
News

You 2.0: Rebel With A Cause

Ian Fuhr

Keywords: Diversified

April 1994 (Revised December 1994)
Case

Vancom Transportation, Inc. (A)

Describes the history and evolution of a school/public bus transit company that has grown rapidly and successfully by gradually pushing responsibility and trust as far down the organizational ladder as possible. A real test comes however, in two major labor relations... View Details

Keywords: Employee Relationship Management; Business Strategy; Labor and Management Relations; Transportation Industry

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14 Feb 2012
First Look

First Look: February 14

characterized by some boundary conditions (Study 6). We discuss the theoretical contribution of this work to research on moral regulation and ethical behavior. "CEO Relational Leadership and Strategic Decision Quality in Top Management Teams: The Role of Team... View Details

Keywords: Carmen Nobel

17 Nov 2021
News

How Much 'Radical Transparency' in a Workplace is Too Much?

15 Feb 2012
News

4 Top Myths About Start-up Pay

04 Jun 2014
News

Boards and Shareholders Redrawing Their Boundaries

15 Feb 2000
Research & Ideas

The Right Connections

From genome research to e-commerce, new ventures are popping up everywhere, competing for the cash needed to turn them into successful enterprises. But when vying against others in industries where high uncertainty, long development cycles, crowded markets, and... View Details

Keywords: by Judith A. Ross

November–December 2022
Article

Number One in Formula One: Leadership Lessons from Toto Wolff and Mercedes, the Team behind One of the Greatest Winning Streaks in All of Sports

By: Anita Elberse

Toto Wolff, the team principal for Mercedes-AMG Petronas—arguably the most impressive team in F1 racing history—has led his organization to unparalleled success. Mercedes earned the Constructors’ Championship (for best overall team performance) every year from 2014... View Details

Keywords: Formula One; Leadership; Organizational Culture; Management Style; Success

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