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- Faculty Publications (70)
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- 03 Nov 2003
- Research & Ideas
Making Money Making Movies
countries, mostly through the rise of multiplexes), but tough times might be on the horizon for foreign exhibitors as well. Q: Are there fundamental differences between the U.S. and international motion picture markets? A: Yes, I think... View Details
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
created. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55573 When Gender Discrimination Is Not About Gender By: Coffman, Katherine B., Christine L. Exley, and Muriel Niederle Abstract— We use an experiment to show that employers View Details
Keywords: Dina Gerdeman
- 15 Nov 2016
- First Look
November 15, 2016
modified to incorporate quasi-hyperbolic preferences. For reasons of political economy or aggregation of citizens’ preferences, government preferences are present biased, resulting in an over-accumulation of debt. Calibrating this... View Details
Keywords: Sean Silverthorne
- 14 Jun 2011
- First Look
First Look: June 14
managers publicly acknowledge the need to explore new businesses and markets, the claims of established businesses on company resources almost always come first, especially when times are hard. When top teams allow the tension between... View Details
Keywords: Sean Silverthorne
- 23 Mar 2010
- First Look
First Look: March 23
the optimal response to an ad-sponsored rival often entails business model reconfigurations. We also find that when there is an ad-sponsored entrant, the incumbent is more likely to prefer to compete through the subscription-based or the... View Details
Keywords: Martha Lagace
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
example, turnover is lower when employees have been promoted from within the ranks of the company. Similarly, employees who are not given responsibility for a wide range of queries were found to be more likely to leave. According to the researchers, "This seems to... View Details
- 16 Nov 2010
- First Look
First Look: November 16, 2010
populations. While we have considerable evidence that donors are more generous if they know their assistance benefits a preferred group, we know little about the demand for such information. To start closing this gap, we study transfers... View Details
Keywords: Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
laboratory experiments in food service contexts that suggest that the introduction of operational transparency improves service quality and efficiency. The introduction of reciprocal operational transparency contributed to a 22.5% increase in customer-reported quality... View Details
Keywords: Sean Silverthorne
- 02 Oct 2008
- What Do You Think?
Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?
us to the question of whether the U.S. automobile industry should qualify for help. Where should we draw the line? Is it now time for ideology to take over? What do you think? Original Article In view of world financial events, which take... View Details
Keywords: by Jim Heskett
- 14 Feb 2012
- First Look
First Look: February 14
reported feeling, to such an extent that receivers viewed regifting as similar in offensiveness to throwing gifts away (whereas givers clearly preferred the former). This asymmetry in emotional reactions to regifting was driven by an... View Details
Keywords: Carmen Nobel
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
at speeds reaching more than 2,000 miles per hour. By the time it glided to a landing two hours later the ship had won the coveted Ansari X PRIZE, a $10 million award for the first privately funded manned spacecraft to break through the... View Details
Keywords: by Michael Blanding
- 21 Apr 2009
- First Look
First Look: April 21, 2009
contrast, small subsidy payments have a large effect on the likelihood of opening a savings account. These payments are more than two times more cost-effective than the financial literacy training, though this calculation does not take... View Details
Keywords: Martha Lagace
- 01 Oct 2013
- First Look
First Look: October 1
by managers facing intertemporal decisions. We assess the association between different types of performance measures and the time horizon of business unit managers who have profit responsibility. Our results, based on a sample of 105... View Details
Keywords: Sean Silverthorne
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
amenities, like a kitchen. And if you still prefer a hotel room, competition from Airbnb means you'll pay a lower price for it." Airbnb's rapid growth Airbnb, an online community marketplace where people can list and book short-term... View Details
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
years for politicians to act on their constituencies' widespread indignation. Don't count on regulation to solve anything in time or on budget. This is what makes a market-based way to deliver consumer privacy attractive. Markets have an... View Details
- 09 Oct 2019
- Research & Ideas
For Better Ideas, Bring the Right People to the Brainstorm
administration in the Strategy Unit at Harvard Business School, “whether that means talking to customers about where the pain points are or talking to clients about new opportunities.” Good entrepreneurs use these kinds of conversations all the View Details
Keywords: by Michael Blanding
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
products arise from strong insight, gut feel and imagination. Bad ideas, lousy products or services can be avoided by serious market research." Andy Robin pointed out that in the semiconductor business "one still had to spend a lot of View Details
- 02 Jul 2010
- What Do You Think?
Is Profit as a “Direct Goal” Overrated?
citizens, and others. David Zemanek added, "Isn't that why they call them 'for profit' companies?" Ann Brown said, "There's nothing wrong with profit as a goal. What's important is how you achieve it." (Tony Hayward's replacement at BP, announced on... View Details
Keywords: by Jim Heskett
- 23 Jul 2013
- First Look
First Look: July 23
reseller-mode is preferred depends on whether independent suppliers or the intermediary are better suited to optimally tailor marketing activities for each specific product. We show that this tradeoff is shifted towards the reseller-mode... View Details
Keywords: Anna Secino
- 21 Apr 2015
- First Look
First Look: April 21
https://hbr.org/2015/03/starbucks-race-together-campaign-and-the-upside-of-ceo-activism April 2015 Strong Brands, Strong Relationships Framing the Game: How Brands' Relationships with Their Competitors Affect Consumer Preference By:... View Details
Keywords: Carmen Nobel & Sean Silverthorne