System Complexity - Publications - Faculty & Research

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

negotiation of safe paths through the complexities of official regulations and government. The easiest way to understand the Unilever organization, observed an article in the U.S. business magazine Fortune in 1947, was "to think of... View Details

Keywords: by Geoffrey Jones; Consumer Products

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

Board Scorecard, and the Executive Scorecard. These Scorecards clarify goals, priorities, processes, and ownership, and define the linkages between desired financial results and the actions needed to achieve them. Context Professor Palepu examined why a governance... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

19 Feb 2013
First Look

First Look: Feb. 19

opportunities and challenges posed by global climate change. The case analyzes the operations of Colbún to illustrate the complexities associated with conducting business under the influence of global energy markets, political... View Details

Keywords: Sean Silverthorne

01 Jun 2023
News

An Engine of Innovation

opportunities and challenging issues facing business and society around the world. Segneri explains that being part of this environment gives students and alumni from HBS and Harvard University’s 12 other schools access to a wide range of support View Details

Keywords: Jennifer Gillespie

Web

K–12 Education | Social Enterprise | Harvard Business School

and sustain high-performing K–12 public school districts in the United States. These efforts have resulted in more than 30 case studies focused on adapting and applying management concepts within urban school systems to drive improved... View Details

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

Fundamentally, they aim to improve the overall health of their ecosystems by providing a stable and predictable set of common assets—think of Wal-Mart's procurement system and Microsoft's Windows operating View Details

Keywords: by Marco Iansiti & Roy Levien

14 Sep 2018
Blog Post

10 Things I Learned During My First Month in the MS/MBA: Engineering Sciences Program

surprise for a class called “systems engineering.” We started with the basics and moved into more complex concepts and their real-world applications. For our midterm project, a classmate and I analyzed different parameters and the... View Details

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Poor’s Manual: The Rise of Business Analysts - Railroads and the Transformation of Capitalism | Harvard Business School

Railroads Finance Management Business Analysts Mass Distribution Mergers & Syndicates Research Links Poor’s Manual: The Rise of Business Analysts New systems of accounting facilitated the oversight of View Details

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

projects included new product development (e.g., a high-strength fabric; a home health aid, an electronic recording device), solving complex client problems (e.g., developing a database management system for... View Details

Keywords: by Martha Lagace

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Business in Global Society - Alumni

Giving Business in Global Society Giving Business in Global Society Solve Problems Strengthen business’s role in addressing complex societal challenges The belief that business can and should be a force for good underpins all teaching and... View Details

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Recruiting Partners - Health Care

Michigan Hospitals and Health Centers University of Pennsylvania Health System V Vecna Technologies Ventana Medical Systems, Inc. Visiting Nurse Service of NY Vizient W Wellcare Health Plans, Inc. Withings - Digital Health Z Zimmer Inc.... View Details

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Technology & Operations Management Awards & Honors - Faculty & Research

Serguei Netessine. Himabindu Lakkaraju : Honorable Mention for the Workshop on Trustworthy and Socially Responsible Machine Learning (TSRML) Outstanding Paper Award at the 2022 Conference on Neural Information Processing Systems... View Details

01 Oct 2014
What Do You Think?

Is Too Much Focus a Problem?

available (searching for the lost key at night under the street light where the light is better), limiting options to what's placed in front of us, biases regarding information or its sources, undue trust in a complex View Details

Keywords: by James Heskett

12 Oct 2011
First Look

First Look: October 12

accountability reporting system is likely to be more useful if it (1) accommodates for a delegate's information advantage over her delegator, (2) produces periodic performance and position reports, and (3) has a mutually agreeable due... View Details

Keywords: Sean Silverthorne

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Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School

Bloomberg Center: Social Entrepreneurship & Systems Change INITIATIVES focus on societal challenges that are too complex for any one discipline or industry to solve alone. View Details

18 Apr 2016
Blog Post

Meet the HBS Family Business Club

family-controlled enterprises. Issues that arise in family business systems are often complex and emotional. When handled poorly, the complex dynamics of a family business... View Details

17 Aug 2021
Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

Consider, for example, the outrage Mercedes caused five years ago when, in an effort to allay the fears of its drivers, it announced that its AVs would be programmed to protect the lives of their occupants, even if it meant sacrificing any pedestrians in their path.... View Details

Keywords: by Michael Blanding; Auto

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Investor - Entrepreneurship

Entrepreneurial Sales 102 Entrepreneurship Outside the Valley Scaling Minority Businesses Systems to Scale Growth-Stage Ventures (SGSV) Sustainable Investing Meet with Entrepreneurs in Residence During the academic year, our EiRs provide... View Details

05 Feb 2019
News

The First Five Years: Karan Shah (MBA 2016)

our growth strategy to diversify the business portfolio. One of my key responsibilities is to ensure that everything we do has a well-documented system and process. A day at work could involve any or all of the activities I mentioned... View Details

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

a context apart from the complexity and sensitivity of their own company; this allows executives to engage in important discussions about, for example, risk trade-offs and relationships with peers, subjects that might be too sensitive in... View Details