Survey Experiment - Publications - Faculty & Research

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Year in Review | Annual Report 2024

Hall. Culture & Climate Survey The Office of Diversity, Equity, and Inclusion (ODEI) conducted its first culture and climate survey in Spring 2023, with over 1,500 faculty, staff, and students participating... View Details

26 May 2009
Research & Ideas

Improving Market Research in a Recession

supplier aggressively explore synergies across its various component agencies as well as eliminate research redundancies. Value experience and judgment. CMOs should tap the knowledge and intuitions of managers and researchers who've lived... View Details

Keywords: by John Quelch

01 Feb 1999
News

Short Takes

over a five-month period, she observed 8 teams and surveyed some 427 employees. Edmondson found that members of teams with higher levels of psychological safety (those characterized by greater mutual respect and trust) were more likely to... View Details

Keywords: Judith A. Ross

01 Mar 2010
News

Alumni Books

well-being of organizations of every type and size. It should be deeply embedded in an organization’s culture, guiding principles, and behavior. Simply sticking to the rules is not enough. Drawing on his many years of experience and an... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Finance; Management, Scientific, and Technical Consulting Services; Professional Services

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Latin America - Global Activities 2020

that Fondo Esperanza is interested in experimenting to learn which product could work, not just for their bottom line but for its impact on borrowers. For the organization, repayment of the loan is not a sufficient signal that the product... View Details

01 Mar 2013
News

Leveraging Female Talent

experience gave me more of an emotional connection. I told my wife that I couldn't remember anything that bothered or interested me as much. But I had no skills as a gender scholar. She said, "Well, maybe you should take a look at this... View Details

Keywords: Julia Hanna; Management of Companies and Enterprises; Management

21 May 2013
First Look

First Look: May 21

rather than on oneself. In Experiment 1, we show that prosocial bonuses in the form of donations to charity lead to happier and more satisfied employees at an Australian bank. In Experiment 2, we show that... View Details

Keywords: Sean Silverthorne

01 Feb 1997
News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

Last issue, the Bulletin undertook a survey of fifty years of entrepreneurship at HBS, beginning with the School's first course on the subject introduced in 1947. In this edition, we pick up in the early 1980s, when renewed interest in... View Details

Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons

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Working Groups, Upcoming Event, and Resources | About

religious inclusion; how we ensure that faculty, staff, and students all experience our School as a place of belonging and inclusion; and how we ensure we create an educational environment that deepens understanding and advances learning.... View Details

27 Oct 2009
First Look

First Look: October 27

literacy stifle demand. A second view argues that demand is rationally low, because formal financial services are expensive and of relatively low value to the poor. This paper uses original surveys and a field View Details

Keywords: Martha Lagace

22 Feb 2022
News

An Rx for Small Business Recovery

suppliers—run with thin margins and minimal cash reserves, even in the best of times. “When COVID-19 hit, they felt the shock immediately,” Mills explains. Beginning in March 2020, the pandemic and unprecedented public health measures began to upend the economy. A... View Details

Keywords: Deborah Blagg

25 Jun 2014
Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

years, MacCormack has led FIELD (Field Immersion Experiences for Leadership Development), a hands-on experiential learning program that has arguably revolutionized education at HBS more than any development since the introduction of the... View Details

Keywords: by Michael Blanding; Education

29 May 2007
First Look

First Look: May 29, 2007

and Related Research, no. 458 (May 2007): 202-219 Abstract Direct-to-consumer advertising (DTCA) has become an influential factor in healthcare delivery in the United States. We evaluated the influence of DTCA on surgeon and patient opinions and behavior in... View Details

Keywords: Martha Lagace

01 Mar 2016
First Look

March 1, 2016

Enforcement: Evidence from Two Field Experiments By: Luo, Hong, and Julie Holland Mortimer Abstract—Effective dispute resolution is important for reducing private and social costs. We study how resolution responds to changes in price and... View Details

Keywords: Sean Silverthorne

30 Aug 2016
First Look

August 30, 2016

forthcoming Journal of Marketing Research Incentives versus Reciprocity: Insights from a Field Experiment By: Chung, Doug J., and Das Narayandas Abstract—We conduct a field experiment in which we vary the... View Details

Keywords: Carmen Nobel

06 Jun 2012
What Do You Think?

Is Something Wrong with the Way We Work?

mobile devices experience "phantom vibration syndrome," when one's pocket buzzes and there's no phone there.) The second book, Sleeping With Your Smartphone: How to Break the 24/7 Habit and Change the Way You Work, by Harvard... View Details

Keywords: by James Heskett; Consulting

09 Jun 2023
Blog Post

How to Communicate your Organizations’ People-Centered Values

employees’ lived experiences within the organization. “Institutional commitment to diversity and equity is not only built into policy and action,” Eliason noted, “it is built into culture and climate.” She recommends that organizations do... View Details

Keywords: All Industries

26 Sep 2019
Research & Ideas

What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?

day.” Testing the unique benefits of work By all accounts, overcrowding, extreme poverty, and the experience of forced displacement inside the camps has taken a profound toll. Doctors Without Borders has provided almost 1.4 million... View Details

Keywords: by Danielle Kost

03 Oct 2018
What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

coach or program of study, perhaps seeing things through diverse eyes and experiences might address a fundamental anchoring bias. I see the world through only my eyes. It takes more than the leaders to facilitate such progress ” His... View Details

Keywords: by James Heskett

13 Jan 2014
Research & Ideas

How Government Can Restore the Faith of Citizens

research , Buell and Norton had experimented with customer satisfaction in travel and dating websites. They found that when these sites visually showed the effort being exerted by the site during searches or transactions, customers were... View Details

Keywords: by Michael Blanding

Publications