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Publications

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  • All HBS Web  (1,018)
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  • All HBS Web  (1,018)
    • People  (1)
    • News  (186)
    • Research  (659)
    • Events  (13)
    • Multimedia  (3)
  • Faculty Publications  (540)
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  • Web

Advisory Board - Entrepreneurship

Advertising Bureau, where he continues to champion innovation in online advertising. Bonnie had guided the successful marriage of CNET Networks' authoritative, award-winning content with the power of technology, evolving the company's leading media brands into vibrant... View Details
  • 13 May 2022
  • Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

upstream indicators of culture gone sour, they scraped employee reviews from Glassdoor.com, a website where employees can leave subjective anonymous reviews about their employer. Harnessing machine learning... View Details
Keywords: by Michael Blanding; Technology
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

people in learning conversations, coach, develop, and create a clear picture of the result, you probably will be thrilled with the result ." Others, while attracted to the idea in theory, characterized these views as too inclusive... View Details
Keywords: by James Heskett
  • July–August 2023
  • Article

What Smart Companies Know About Integrating AI

By: Silvio Palumbo and David Edelman
AI has the power to gather, analyze, and utilize enormous volumes of individual customer data to achieve precision and scale in personalization. The experiences of Mercury Financial, CVS Health, and Starbucks debunk the prevailing notion that extracting value from AI... View Details
Keywords: AI and Machine Learning; Customization and Personalization; Integration; Technology Adoption
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Palumbo, Silvio, and David Edelman. "What Smart Companies Know About Integrating AI." Harvard Business Review 101, no. 4 (July–August 2023): 116–125.
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

Developing Theory Using Machine Learning Methods By: Choudhury, Prithwiraj, Ryan Allen, and Michael G. Endres Abstract—We describe how to employ machine View Details
Keywords: Dina Gerdeman
  • 23 Nov 2021
  • Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

Austin, Texas, in 2017, and Ryan Raffaelli, the Marvin Bower Associate Professor at HBS, to learn more about the vinyl renaissance. The interview has been edited for clarity and length. Gazette: Why have vinyl records come back into favor... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Music
  • Web

Digital Innovation - Alumni

harnessing the latest technology to educate students, conduct real-world research and share impactful insights with practitioners worldwide, and provide lifelong learning to alumni. Reinventing the Future of Business As rapid... View Details
  • February 2022 (Revised July 2022)
  • Supplement

InstaDeep: AI Innovation Born in Africa (B)

By: Shikhar Ghosh and Esel Çekin
Karim Beguir and Zohra Slim were the co-founders of InstaDeep, a deep tech startup focusing on artificial intelligence (AI) solutions. Instadeep was one of the few companies globally that were partnering with DeepMind, an AI subsidiary of Google [Alphabet Inc.].... View Details
Keywords: AI; Artificial Intelligence; Entrepreneurship; Operations; Business Subsidiaries; Brands and Branding; Innovation and Invention; Growth and Development Strategy; AI and Machine Learning; Technology Industry; Africa
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Ghosh, Shikhar, and Esel Çekin. "InstaDeep: AI Innovation Born in Africa (B)." Harvard Business School Supplement 822-105, February 2022. (Revised July 2022.)
  • September 2020
  • Article

Creativity, Artificial Intelligence, and a World of Surprises

By: Teresa M. Amabile
In recent years, progress has been made toward AI Creativity, which I define as the production of highly novel, yet appropriate, ideas, problem solutions, or other outputs by autonomous machines. I argue that organizational researchers of creativity and innovation... View Details
Keywords: Artificial Intelligence; AI Creativity; Computer Science; Organizational Behavior; Psychology; Creativity; Technological Innovation; AI and Machine Learning
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Amabile, Teresa M. "Creativity, Artificial Intelligence, and a World of Surprises." Academy of Management Discoveries 6, no. 3 (September 2020): 351–354.
  • November 2022 (Revised March 2024)
  • Case

Replika AI: Monetizing a Chatbot

By: Julian De Freitas and Nicole Tempest Keller
In early 2018, Eugenia Kuyda, co-founder and CEO of San Francisco-based chatbot Replika AI, was deciding how to monetize the app she had built. Launched in 2017, Replika was a consumer AI “companion app” developed by a team of AI software engineers originally based in... View Details
Keywords: Mental Health; Subscriber Models; TAM; Monetization Strategy; Marketing Strategy; Product Marketing; AI and Machine Learning; Applications and Software; Product Positioning; Health Disorders; Technology Industry
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De Freitas, Julian, and Nicole Tempest Keller. "Replika AI: Monetizing a Chatbot." Harvard Business School Case 523-016, November 2022. (Revised March 2024.)
  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

(MBA 2022) and Christopher Edward Dee (MD 2021). Patrick's research focuses on utilizing real-world behavioral data from smartphones to characterize patient quality of life and to develop adaptive interventions using reinforcement View Details
  • Web

Logging In - Research Computing Services

on your desktop (use all default settings during the installation). After the desktop installation is complete, please restart your machine before proceeding. Local Client Connection On the Welcome page, click on “Create a new connection”... View Details
  • April 2022
  • Article

AI Insurance: How Liability Insurance Can Drive the Responsible Adoption of Artificial Intelligence in Health Care

By: Ariel Dora Stern, Avi Goldfarb, Timo Minssen and W. Nicholson Price II
Despite enthusiasm about the potential to apply artificial intelligence (AI) to medicine and health care delivery, adoption remains tepid, even for the most compelling technologies. In this article, the authors focus on one set of challenges to AI adoption: those... View Details
Keywords: Artificial Intelligence; Medicine; Health Care and Treatment; Legal Liability; Insurance; Technology Adoption; AI and Machine Learning
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Stern, Ariel Dora, Avi Goldfarb, Timo Minssen, and W. Nicholson Price II. "AI Insurance: How Liability Insurance Can Drive the Responsible Adoption of Artificial Intelligence in Health Care." NEJM Catalyst Innovations in Care Delivery 3, no. 4 (April 2022).
  • Web

Data Practices - Research Computing Services

Data Practices Data Tips & Toolkits RCS has compiled an array of packages and tools that can help you with your data wrangling, web scraping, and statistical analysis, among others. Below is a selected list of tips and toolkits. Machine... View Details
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Renewable Generation and Energy Storage Investments” with Simone Marinesi, and Serguei Netessine. Himabindu Lakkaraju : Honorable Mention for the Workshop on Trustworthy and Socially Responsible Machine View Details
  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

Takeuchi says he’s hopeful that Japanese firms will start to take advantage of machine learning and other technologies that Western companies are embracing. But as large companies begin to take greater... View Details
Keywords: by Kristen Senz
  • Blog

Is AI Coming for Your Job?

be displaced in large numbers. Those job losses will be partially offset by job gains for machine learning specialists and emerging jobs like prompt engineers. But, once companies View Details
  • 20 Nov 2019
  • Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

the Author Dina Gerdeman is senior writer at Harvard Business School Working Knowledge. [Image: Cecilie_Arcurs] Related Reading Use Artificial Intelligence to Set Sales Targets That Motivate Don't Turn Your Marketing Function Over to AI Just Yet Will View Details
Keywords: by Dina Gerdeman
  • Web

Globalization - Faculty & Research

company for the future. Keywords: Turnaround ; Artificial Intelligence ; Semiconductors ; Change Management ; Transformation ; Decision Making ; Globalized Markets and Industries ; Government and Politics ; AI and Machine View Details
  • November–December 2023
  • Article

Keep Your AI Projects on Track

By: Iavor Bojinov
AI—and especially its newest star, generative AI—is today a central theme in corporate boardrooms, leadership discussions, and casual exchanges among employees eager to supercharge their productivity. Sadly, beneath the aspirational headlines and tantalizing potential... View Details
Keywords: Generative Models; AI and Machine Learning; Success; Failure; Product Development; Technology Adoption
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Bojinov, Iavor. "Keep Your AI Projects on Track." Harvard Business Review 101, no. 6 (November–December 2023): 53–59.
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