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  • 27 Sep 2011
  • First Look

First Look: September 27

scrutinizing the behavior of customers, suppliers, and competitors to identify new ways of doing things; (4) Experimenting: constructing interactive experiences and provoking unorthodox responses to see what insights emerge; and (5)... View Details
Keywords: Sean Silverthorne
  • May 2008
  • Article

When Winning Is Everything

By: Deepak Malhotra, Gillian Ku and J. Keith Murnighan
In the heat of competition, executives can easily become obsessed with beating their rivals. This adrenaline-fueled emotional state, which the authors call competitive arousal, often leads to bad decisions. Managers can minimize the potential for competitive arousal... View Details
Keywords: Decision Choices and Conditions; Auctions; Bids and Bidding; Behavior; Emotions; Personal Characteristics; Competitive Strategy; Competitive Advantage
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  • April 2019 (Revised January 2025)
  • Case

Clear Link Technologies, LLC: Driving Sales with Peer Effects

By: Christopher Stanton, Richard Saouma and Olivia Hull
The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
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  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

objectives. Highlights Making Tough Choices Performing the X-Test Using Control Systems Interactively Show Hide Details Modules Managing the Tensions of Strategy Execution Aligning Job Design to View Details
  • Web

Understanding Health Systems, Payors, and Regulation - Health Care

Institute of Strategy and Competitiveness at HBS. He advocates that the goal of any health care system should be to increase the value it delivers to patients. This is the underlying thesis of Redefining Health Care: Creating Value-Based... View Details
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has consulted with WeWork and... View Details
Keywords: by Kristen Senz
  • Web

Winners & Runners-Up | New Venture Competition

online building materials auction exchange. Business Track, 1998 Zefer Anthony Tjan Matthew Burkley Alexandre Scherer Business Track Winner Interactive consultancy focused on web-enabled strategy Crimson... View Details
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

manage multiple strategies of interaction at once? This article examines the experience of three leading NGOs in Mumbai, India involved in slum and squatter housing. We investigate how they began relating... View Details
Keywords: Sean Silverthorne
  • Research Summary

Overview

Professor MacKay combines theory and measurement to deliver new insights about price competition and consumer preferences. In current and published papers, his research addresses how strategic pricing decisions may be influenced by algorithms, long-term contracts,... View Details

Keywords: Price Effects; Competition Policy; Algorithms; Online Competition; Dynamic Pricing; Beliefs; Preferences; Preference Heterogeneity; Preference Measurement; Competition; Microeconomics; Strategy; Integration; Cooperation
  • Web

People - Behavioral Finance & Financial Stability

the National Bureau of Economic Research from 2011 to 2018. His research is in the areas of behavioral finance, corporate finance, and capital markets, with a primary focus on the interactions among corporate finance, investor behavior,... View Details
  • 01 Jun 2024
  • News

Quantum Leap

“Computationally, it’s like our generation’s discovery of fire,” says Carolyn Fu, an assistant professor of business administration who studies innovation strategy at HBS. “It’s going to change the way we live our lives. We just don’t... View Details
Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing
  • 22 Feb 2018
  • Book

The New History of American Capitalism

scholars find instead distinctive regimes of interaction and peculiar modes of relation. They study capitalism in action. This new focus lies at the intersection of two legacies from the historiography traced above—historians’ tendency to... View Details
Keywords: Manufacturing
  • Web

Alternative Investments Course | HBS Online

identify their defining elements, such as size, risk, and liquidity Develop the confidence and ability to assess potential investment opportunities and maximize the value of investment portfolios Gain the skills and strategies to choose... View Details
  • 25 Jun 2020
  • Blog Post

Harvard Business School Class of 2021 Student Profiles

a PM was created by interactions with others,” he says. When he decided to get an MBA to “learn how to commercialize a clean tech product,” he chose HBS for its general management strengths – and its emphasis on communicating with others.... View Details
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

HBS Alumni Conference Accelerating Climate Solutions On May 10, 2023 distinguished faculty, HBS alumni and other business leaders, investors, and entrepreneurs convened at Harvard Business School for a groundbreaking day of discussion and View Details
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

analysis shows a global IP environment that leaves much to be desired. Despite these challenges, there are successful strategies to capture value from know-how and reputation by leveraging an array of IP tools. These View Details
Keywords: Sean Silverthorne
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

insight into how firms can realize the benefits of empowerment strategies while mitigating their risks. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54820 forthcoming Journal of Experimental Psychology: General... View Details
Keywords: by Sean Silverthorne
  • January 2025
  • Case

North Forty: Managing Liquidity Through Change

By: Luis M. Viceira and Brad Towne
This case explores the interaction between spending and investment decisions at a family office, specifically the family office of Jeff and Tricia Raikes, with special emphasis on the management of spending, portfolio investments, and asset liquidity in the presence of... View Details
Keywords: Family Office; Forecasting and Prediction; Asset Management; Financial Liquidity; Financial Strategy; Investment Portfolio; Spending; Planning
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  • 01 Jun 2002
  • News

Up to the Challenge: Ipsita Dasgupta - Global Perspective, Local Results

interact with different people and maintaining a strong knowledge of who you are.” Last year, in conjunction with the School's Nonprofit and Public Management Summer Fellowship Program, Dasgupta worked with Women's World Banking to design... View Details
Keywords: Julia Hanna; development; leadership; social issues; management; technology; Finance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

says Harvard Business School’s Frank V. Cespedes, the MBA Class of 1973 Senior Lecturer of Business Administration. “Every company has examples of people who persist in their behaviors as salespeople, and as a result they flame out as managers,” says Cespedes, who... View Details
Keywords: by Dina Gerdeman