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- All HBS Web (807)
- Faculty Publications (230)
- 01 Apr 1997
- News
How Green Is the Valley: HBS Students Explore Booming California Industries
equally interested and perhaps equally inexperienced in high technology, are carrying such enthusiasm even further. Rather than wait for Silicon Valley to come to the School, two student organizations - the... View Details
Keywords: Daniel Penrice
- January 31, 2022
- Article
Who Pays Tolls at Work and Who Cruises on an Open Highway?
By: Siri Chilazi, D. Kolb, Kathleen L. McGinn and Jessica L. Porter
As organizations continue to navigate a changed world amidst the Covid-19 pandemic and the reverberations of the Black Lives Matter movement, many of the issues that affect underrepresented groups in organizations, including women of all different races and... View Details
Keywords: Organizational Change and Adaptation; Opportunities; Equality and Inequality; Social Issues
Chilazi, Siri, D. Kolb, Kathleen L. McGinn, and Jessica L. Porter. "Who Pays Tolls at Work and Who Cruises on an Open Highway?" Harvard Business Review (website) (January 31, 2022).
- 31 Oct 2007
- HBS Case
Climate Change Puts Heat on GMs
What is the responsibility of business regarding social issues? And how does that jibe with maximizing profits? In "UBS and Climate Change—Warming Up to Global Action?" Associate Professor Felix Oberholzer-Gee and Professor Forest Reinhardt present the... View Details
- 11 May 2021
- Blog Post
Q+A on the Socioeconomic Inclusion Task Force with Holly Fetter (MBA 2020) and Alexxis Isaac (MBA 2020)
focus areas across the school: the actual socioeconomic diversity of the class itself the cost of attending HBS the cost of extracurricular and social experiences, which are less formally included in the cost but impact one’s ability to... View Details
- 01 Dec 2015
- News
Faculty Q&A: The Price Is Right
complex emotionally, cognitively, and socially for people. I first encountered PWYW at New York’s Metropolitan Museum of Art. Then I discovered that Radiohead had released its In Rainbows album using a PWYW model. Now it’s used by digital... View Details
Keywords: Julia Hanna
- 07 Jun 2016
- Op-Ed
Can Brand Trump Win a Presidency?
than prospective, divisive rather than inclusive. It works mostly for older white men who are no longer enjoying the inside track in a more equal society. The Trump campaign m.o. is reminiscent of the description of Ed King's successful... View Details
- 12 Jan 2015
- News
Good Investments
visits often require bus fare—while the Barared booths can be accessed on weekends and off-hours. And customers feel safe topping up their mobile phones here, says Reyes. They tell her that other companies take their money but fail to deliver the credits. Learn More... View Details
- March 2023 (Revised May 2023)
- Case
OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)
By: Linda A. Hill and Lydia Begag
It was December 10, 2020, and Ed Bastian, the Chief Executive Officer (CEO) of Delta Air Lines (Delta), had just finished a meeting with Joanne Smith, Executive Vice President and Chief People Officer, and Keyra Lynn Johnson, the Chief Diversity and Inclusion Officer.... View Details
Keywords: Recruitment; Training; Race; Equality and Inequality; Corporate Social Responsibility and Impact; Job Design and Levels; Air Transportation Industry; United States
Hill, Linda A., and Lydia Begag. "OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)." Harvard Business School Case 423-072, March 2023. (Revised May 2023.)
- April 1993
- Supplement
Prodigy Services Company (B)
By: Lynn S. Paine
Describes the actions taken by Prodigy executives. View Details
Keywords: Communication Intention and Meaning; Conflict Management; Status and Position; Equality and Inequality
Paine, Lynn S. "Prodigy Services Company (B)." Harvard Business School Supplement 393-127, April 1993.
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
creative edge, says Assistant Professor Roy Y.J. Chua. "Creativity is not always about coming up with something that is totally new—most often it is about connecting ideas to create something different," says Chua. "If you have a multicultural View Details
Keywords: by Michael Blanding
- 19 Nov 2014
- News
The Power of Yes
money to good use: Dichter would simply open his wallet. At the time, Dichter was director of business development at Acumen Fund, a nonprofit global venture fund that invests in early-stage companies to solve issues stemming from poverty. (“Using the tools of business... View Details
Keywords: Julia Hanna
- 01 Sep 2004
- News
Survey Spotlights HBS Experience
percent credited the School for preparing them to make decisions with incomplete information, and an equal percentage also reported that HBS prepared them to address complex problems. Other valued skills included developing... View Details
- March 2024
- Article
Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity
By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details
Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry
Tang, Mitchell, Rebecca Mishuris, Lily Payvandi, and Ariel Dora Stern. "Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity." JAMA Network Open 7, no. 3 (March 2024).
- 27 Feb 2006
- Research & Ideas
Corporate Values and Employee Cynicism
implying a core value of equality—an absence of hierarchy. As another example, discussing diversity, one employee made a leap to broader ideals of equality and treating employees like family: Read the story of the company, it's . . .... View Details
Keywords: by Martha Lagace
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
managers think of customers, and introduce the idea that not all customers contribute equal value. Concrete examples illustrate the self-reinforcing nature of the connections between employee loyalty and customer loyalty; and between... View Details
Keywords: by Sean Silverthorne
- Web
Work & Life - Race, Gender & Equity
Care Tech. / Social Assistance 49 55 Software Publishers / Technology 52 54 “My career has been fulfilling and I achieved most of the goals that I had set for myself. I’m still young but feeling a bit burnt out and would like to work... View Details
- 19 Oct 2010
- First Look
First Look: October 19, 2010
charitable giving, crowding out intrinsic motivations to give by corrupting a purely social act with economic considerations. Purchase the Book: http://www.psypress.com/the-science-of-giving-9781848728851 Americans Do I.T. Better: U.S.... View Details
Keywords: Sean Silverthorne
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
show that individuals narrowly bracket their equity concerns. Across four experiments including 1,600 subjects, individuals equalize components of payoffs rather than overall payoffs. When earnings are comprised of “small tokens" worth 1... View Details
Keywords: Dina Gerdeman
- Web
Business at the Base of the Pyramid - Course Catalog
generating commercial returns equal to or greater than conventional businesses. This success has drawn the attention of large multinational corporations, looking at the base of the pyramid for the growth that has become ever more... View Details
- 01 Dec 2015
- News
Giving Advice
(courtesy of Susan Wolf Ditkoff) The philanthropy economy is booming. Last year, America’s charitable giving totaled $358.38 billion, equaling 2.1 percent of GDP—a number last attained in prerecession 2004. With that growth have come a... View Details