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  • 01 Sep 2018
  • News

Turning Point: Power Outlet

provides information and support to moms and sons and promotes positive images of black males. MOBB United for Social Change aims to influence policy at the local, state, and federal levels to impact how black boys and men are treated and... View Details
  • 2007
  • Working Paper

Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals

By: Katherine L. Milkman, Todd Rogers and Max H. Bazerman
We report on a field study demonstrating systematic differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the... View Details
Keywords: Internet and the Web; Decision Choices and Conditions; Attitudes; Conflict and Resolution; Emotions; Film Entertainment; Cognition and Thinking; Entertainment and Recreation Industry
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  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational Excellence in Retailing (COER)... View Details
Keywords: by Carmen Nobel; Health
  • 15 Sep 2020
  • News

Lifting Fallen Families

fundraising with individuals and large corporate partners, and partnerships with Veterans Affairs, the nonprofit continues to see increases in its gifts to families and the number of people the organization is able to find and assist. The View Details
  • 01 Dec 2013
  • News

Plugged In

money. That won't work for the ELR. "The consumer we're targeting is not that price conscious," notes Camargo, adding that it's more of an emotional purchase. "When they drive a vehicle, they want it to be a statement about... View Details
Keywords: Transportation Equipment Manufacturing; Manufacturing
  • Web

2023 Symposium - Race, Gender & Equity

and social network processes shape race and gender differences at work by examining the roles of culture, cognition, and emotion in organizations using field experimental, longitudinal, and computational... View Details
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

wins were more frequently associated with the positive emotions and intrinsic motivation that in turn generated the creativity needed to develop innovative approaches to problems. That doesn't mean that managers don't have some control... View Details
Keywords: by Michael Blanding
  • 26 Jan 2017
  • News

Finding a Path out of Poverty

who inspires people to reach their full potential. It was during one of these sessions—and just after I read How Will You Measure Your Life? by Professor Clay Christensen—that I had the idea to start a nonprofit whose mission is social... View Details
Keywords: Margie Kelley
  • Article

AI Companions Reduce Loneliness

By: Julian De Freitas, Zeliha Oğuz-Uğuralp, Ahmet K. Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers in the domain of relationships, providing a potential coping solution to widescale societal loneliness. Behavioral research provides little insight into whether these applications are... View Details
Keywords: AI and Machine Learning; Well-being; Emotions; Applications and Software
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  • 30 Sep 2014
  • News

Life Lessons on the Open Seas

program started by teaching sailing skills to children with spinal cord injuries, it now serves children and adults with a variety of physical and emotional challenges as well as cancer patients and veterans. “I thought the best path to... View Details
Keywords: Jill Radsken
  • 01 Dec 2017
  • News

Examining the Magnitude of Syria’s Refugee Crisis

professors’ firsthand observations of the crisis helped inform the classroom conversations. “We discussed what it actually means to be a refugee,” says Fabbe. Trumbull adds, “Really understanding the political and social turmoil... View Details
  • 17 Apr 2006
  • Research & Ideas

Resisting the Seductions of Success

psychological and emotional anesthetic. Its victims don't know their inner lives have shriveled and their healthy instincts have grown dull. In fact, these men and women often seem to be living exemplary, balanced lives, and they may be... View Details
Keywords: by Joseph L. Badaracco Jr.; Entertainment & Recreation; Information; Publishing
  • June 2010 (Revised September 2012)
  • Teaching Note

Patient Flow at Brigham and Women's Hospital (TN) (A) and (B)

By: Anita L. Tucker
Teaching Note for 608171 and 608172. View Details
Keywords: Business Processes; Change; Employees; Emotions; Health Care and Treatment; Health Industry
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  • 29 Apr 2016
  • News

The First Five Years: Kelly McKenna (MBA 2015)

themselves with social causes or wish to bring about positive change in the world. Beyond the income these artists are receiving, the confidence and hope it instills within them touches every part of their lives. A lot of these artists... View Details
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

authenticity, which is the essential quality of leaders with high levels of emotional intelligence, or EQ. In my experience I have not seen leaders fail for lack of IQ, but I have observed many leaders fail who lacked EQ. Daniel Goleman,... View Details
Keywords: by Bill George
  • 11 Sep 2018
  • Blog Post

Care for the Elderly: Process is More Important Than the Destination

grandpa (someone who means a lot to me) had been hospitalized almost at the same time that I started studying at HBS. Witnessing what he has experienced, now not just the rational part of me is calling, the emotional part is urging me to... View Details
Keywords: Health Care
  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

between local and national leaders. Wide use of volunteer labor makes worker motivation more of an issue. Up to 60 percent of a nonprofit CEO's time is spent fundraising, time that could be spent building a more effective organization. The strong View Details
Keywords: by Sean Silverthorne
  • 26 Aug 2014
  • First Look

First Look: August 26

pursuit of emotional support or friendship, and unlike social ties that emerge spontaneously, instrumental networking in pursuit of professional goals can impinge on an individual's moral purity-a... View Details
Keywords: Sean Silverthorne
  • 29 Dec 2014
  • Research & Ideas

Most Popular Articles and Research Papers of 2014

Silvia Bellezza, Francesca Gino, and Anat Keinan shows there may be prestige advantages when you stand out rather than fit in. The Role of Emotions in Effective Negotiations Senior Lecturer Andy Wasynczuk, a former negotiator for the New... View Details
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

and resources. Based on the work of pioneering sociologist Richard Hackman, regularly relaunching can increase the likelihood of success of a team by 30 percent or more. Blanding: You make a distinction between cognitive trust and View Details
Keywords: by Michael Blanding