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  • 26 Apr 2024
  • HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

more Southern cuisine to the dining hall menu. Sanders’ staff also worked with apartment facilities and external vendors to expand affordable housing options in Colorado for athletes attending on scholarships. The ability to connect... View Details
Keywords: by Avery Forman; Sports
  • Article

Creating High-Impact Coalitions: CEOs Can Lead the Charge on Society’s Biggest Problems

By: Rosabeth M. Kanter and Tuna Cem Hayirli
Traditionally, responses to crises and societal problems—the COVID-19 pandemic, natural disasters, racial inequities—are considered the responsibility of the public sector and NGOs. But addressing the world’s most critical problems requires leadership, resources, and... View Details
Keywords: Coalition; Change; Problem Solving; Organization; Boundaries; Evolution; Mission; Moral Leadership; Balance; ＂Solutions Approach; Society; Problems and Challenges; Organizations; Mission and Purpose; Leading Change; Trust
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  • Web

Technology & Operations Management - Faculty & Research

Respond to Worker Activism: Evidence from Global Supply Chains By: Yanhua Bird, Jodi L. Short and Michael W. Toffel 2025 | Working Paper | Faculty Research Social movement pressures can lead organizations to concede and improve View Details
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

focus on your, you know-- my job and my classes and my money and my lunch and my coute. So boring. It's just so tedious. If you zoom out, wow, life changes. And you need to do that every day. Look, for me, I'm a Catholic. It's the most important thing in my life,... View Details
Keywords: by HBS Staff
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

this market at the bottom of the economic pyramid (BOP) must look beyond just selling products—they must find ways to create social and economic value, according to the editors of a new volume, Business Solutions for the Global Poor. The... View Details
Keywords: by Sean Silverthorne
  • 25 Jun 2013
  • First Look

First Look: June 25

transfer of IP addresses, numeric identifiers required by all computers connected to the Internet. Excessive fragmentation of IP address blocks causes growth in the Internet's routing table, which is View Details
Keywords: Anna Secino
  • 2021
  • Chapter

Towards a Unified Framework for Fair and Stable Graph Representation Learning

By: Chirag Agarwal, Himabindu Lakkaraju and Marinka Zitnik
As the representations output by Graph Neural Networks (GNNs) are increasingly employed in real-world applications, it becomes important to ensure that these representations are fair and stable. In this work, we establish a key connection between counterfactual... View Details
Keywords: Graph Neural Networks; AI and Machine Learning; Prejudice and Bias
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  • March 2021 (Revised May 2021)
  • Case

ALDDN: Advancing Local Dairy Development in Nigeria

By: Meg Rithmire and Debora L. Spar
In 2020, Ndidi Nwuneli, founder and CEO of Sahel Consulting in Nigeria, faced a thorny set of problems. Her firm partnered with the Bill and Melinda Gates Foundation in a large project to develop the local dairy industry as a way to facilitate equitable growth and... View Details
Keywords: Animal-Based Agribusiness; Food; Rural Scope; Growth and Development; Nonprofit Organizations; Globalized Markets and Industries; Business and Government Relations; Equality and Inequality; Food and Beverage Industry; Consulting Industry; Nigeria
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  • 23 May 2023
  • Research & Ideas

Face Value: Do Certain Physical Features Help People Get Ahead?

personality traits connected to charisma. Those traits are a sense of power or dominance, trustworthiness, competence, aggressiveness, warmth, and generosity. They depict the possible theoretical relationships between CVP and the 11... View Details
Keywords: by Kara Baskin
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

management and organisational practices. By this time, social science research had already shown that people’s behaviour is shaped as much by situational and contextual factors as by individual character. The 1963 Milgram experiments by... View Details
Keywords: by Dina Gerdeman
  • Web

New Venture Competition - Alumni

Competition is an annual student and alumni competition sponsored by Harvard Business School's Rock Center for Entrepreneurship and Social Enterprise Initiative and HBS Alumni Relations . The Alumni Track of the competition is open to HBS... View Details
  • June 2017
  • Article

The Surprising Effectiveness of Hostile Mediators

By: Ting Zhang, Francesca Gino and Michael I. Norton
Contrary to the tendency of mediators to defuse negative emotions between adversaries by treating them kindly, we demonstrate the surprising effectiveness of hostile mediators in resolving conflict. Hostile mediators generate greater willingness to reach agreements... View Details
Keywords: Mediation; Conflict; Negotiation; Hostility; Negotiation Style; Emotions; Conflict and Resolution
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  • Web

Creating Shared Value - Institute For Strategy And Competitiveness

HBS ISC Creating Shared Value CSV Creating Shared Value CSV Explained Emerging Topics CSV in Practice Published CSV Cases Creating Shared Value Capitalism is suffering from a crisis of trust. Today’s businesses take the blame for many of society’s economic, View Details
  • September 2023 (Revised December 2023)
  • Case

Twiddy & Company: Trust in a Chaotic Environment

By: Sandra J. Sucher, Shalene Gupta and Tom Quinn
Twiddy & Company, known for Southern hospitality rooted in personal interactions, needed to adjust to contactless remote customer service as fear of the contagious virus prevented person-to-person contact. Local elected officials, in a bid to stop tourists from... View Details
Keywords: Trust; Health Pandemics; Organizational Culture; Disruption; Government Legislation; Transportation; Tourism Industry; North Carolina; United States
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  • September 2012
  • Article

Vicarious Dishonesty: When Psychological Closeness Creates Distance from One's Moral Compass

By: F. Gino and A. Galinsky
In four studies employing multiple manipulations of psychological closeness, we found that feeling connected to another individual who engages in selfish or dishonest behavior leads people to vicariously justify the actions of this individual and to behave more... View Details
Keywords: Behavior; Relationships; Ethics; Research
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  • April 2025
  • Article

Buying (Quality) Time Predicts Relationship Satisfaction

By: A.V. Whillans, Jessie Pow and Joe J. Gladstone
Seven studies examine the association between time-saving purchases (e.g., housecleaning and meal delivery services) and relationship satisfaction. Study 1 uses an eleven-year longitudinal panel survey to show that increases in time-saving purchases predict long-term... View Details
Keywords: Personal Finance; Family and Family Relationships; Satisfaction; Well-being
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    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 10 Feb 2015
    • First Look

    First Look: February 10

    http://www.degruyter.com/view/j/gfkmir.2014.6.issue-2/gfkmir-2014-0095/gfkmir-2014-0095.xml February 2015 Emerging Trends in the Social and Behavioral Sciences: Interdisciplinary Directions Diversity in Groups By: Fernandes, Catarina, and... View Details
    Keywords: Sean Silverthorne
    • December 2007 (Revised September 2011)
    • Case

    Global Knowledge Management at Danone (A)

    By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen
    This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details
    Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France
    Related
    • 13 Jul 2016
    • HBS Case

    How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

    New businesses often struggle finding their first customers. The challenge is even more difficult with startups in the sharing economy that launch as platforms connecting independent service providers with consumers. Take Uber. Its... View Details
    Keywords: by Michael Blanding; Retail; Service; Transportation