Signaling - Publications - Faculty & Research

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Faculty - Private Capital Project

studies the subtle signals and cues that often impact the behavioral perceptions of investors, which can lead to implicit bias in the investing process. William R. Kerr Dimitri V. D'Arbeloff - MBA Class of 1955 Professor of Business... View Details

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

derailing a negotiation, but also in helping both sides come to better agreement. "To strip away emotions wouldn't be desirable," says Wasynczuk —even if it could be done. "Emotions are an expression of how people are processing information, and can give... View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

03 May 2017
HBS Seminar

Seth Stephens-Davidowitz, The New York Times and Wharton, University of Pennsylvania

06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

incumbents' cores. Incumbent firms that take action when data shows a downturn in their core businesses take action too late. The only signal to take timely action is sound theory. In disruptive circumstances, entrants win because they... View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

17 Dec 2014
Research & Ideas

How Our Brain Determines if the Product is Worth the Price

in the prefrontal cortex suggested to us that sequence matters: At the very simplest, the neural signals looked different when the price came first versus when the product came first," Karmarkar says. "When the product came... View Details

Keywords: by Carmen Nobel; Retail

Research Summary

Overview

By: Ayelet Israeli

Professor Israeli utilizes econometric methods and field experiments to study data driven decision making in marketing context. Her research focuses on data-driven marketing, with an emphasis on how businesses can leverage their own data, customer data, and market data... View Details

Keywords: Channel Management; Pricing; Pricing Policies; Online Marketing; E-commerce; Analytics; Econometrics; Field Experiments; Data Analytics; Artificial Intelligence; Value Of Data

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

Students are invited to walk in the shoes of the CIO and become active participants in making these decisions and creating new knowledge about IT leadership through classroom discussion and debate. We want to send the signal that this is... View Details

Keywords: by Martha Lagace

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Research - Behavioral Finance & Financial Stability

appreciate the associated risks. Begenau and Stafford suggest and provide evidence for an additional consideration: that high leverage signals an excessive focus on financing decisions over good management, specifically over... View Details

15 Jul 2020
Blog Post

From Teacher to Student: The Important Ways HBS Professors Showed Me How to Lead

signals for mercy. But Professor Grushka-Cocayne stuck with me and had me walk through it with her, step-by-step. There were no easy passes – no "get out of jail free" cards. But I made it through! Professor Grushka-Cocayne... View Details

16 May 2000
Research & Ideas

The Simple Economics of Open Source

universities, where it was freely available; they are able to build on knowledge they already possess. And, two, programmers welcome the opportunity, made possible by open source, to customize and de-bug projects, either for personal use or to make their job easier at... View Details

Keywords: by Martha Lagace; Technology

06 Jan 2014
Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

explains. "This sent a signal to the industry that aha, there may still be latent value in what they thought was a dead technology. And so these collectors become almost like canaries in a coalmine, in a good way. They sent a View Details

Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products

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A Balanced Scorecard Approach To Measure Customer Profitability

"percentage of unprofitable customers," or "dollars lost in unprofitable customer relationships." Such customer profitability measures provide a valuable signal that satisfaction, retention, and growth in customer... View Details

Keywords: by Robert S. Kaplan

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

underlying principles: Businesses try to learn from noisy signals and quickly adapt their activities to newly emerging information. They actively cooperate with external stakeholders (including, in some instances, their competitors) to... View Details

Keywords: by Sean Silverthorne

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6 Steps to Building a Better Workplace for Black Employees - Recruiting

customers, company officials tapped black employees for their insight, which helped signal that race is important, the authors say. 6. Be mindful of the “mini me” phenomenon Managers should also check themselves when they evaluate their... View Details

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

people don't know what to expect—I think for CEOs to come out and say, 'We are going to give up our pay,' it's a signal that they are sharing the pain." TJX Companies announced its CEO and chair would have their base salaries reduced for... View Details

Keywords: by Boris Groysberg and Sarah Abbott

30 Jan 2019
Blog Post

The Life and Role of a CEO

therefore requires an awareness around the potential signals his or her actions/ inactions are sending. To navigate these tricky situations, CEOs need to have situational and self-awareness, adapt when and how they need to, and make sound... View Details

16 Dec 2019
Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

powerful. Despite numerous advances in the Indian economy, reduced birth rates, higher levels of female education, and other promising signals (this year saw the highest-ever number of women elected to Indian Parliament) the number of... View Details

Keywords: by Julia Hanna

Research Summary

Models of optimal experience (flow)

Flow is a state of profound task-absorption, involvement, and intrinsic enjoyment that makes the person feel one with the activity. Csikszentmihalyi's Flow Theory states that flow is more likely to occur in situations in which the person feels that the activity is very... View Details

30 Nov 2022
Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

Why diverse organizations are attractive The researchers sent follow-up questions to ask why applicants value diversity information. “Many indicate that such information was useful because it signals the quality of the company, highlights... View Details