Shared Services - Publications - Faculty & Research

March 2020 (Revised March 2024)
Case

CIAM: Home-Grown Shareholder Activism in France

By: Charles C.Y. Wang, Tonia Labruyere and Vincent Dessain

The case discusses the strategy of CIAM, a French activist investment firm, involved in a case of a buy-out of minority shareholders in the telecommunications sector. Altice NV, an international telecommunications company based in the Netherlands that owned more than... View Details

Keywords: Corporate Governance; Private Equity; Strategy; Valuation; Investment Activism; Financial Services Industry; France

Citation

Educators

Purchase

21 Aug 2007
First Look

First Look: August 21, 2007

decisions confronting the founding management team of a new online financial services company. Prosper Marketplace is an internet-based market for individuals to borrow money from other individuals who wish to invest in such loans.... View Details

Keywords: Martha Lagace

28 Oct 2014
First Look

First Look: October 28

between following a prosocial norm and self-regulation. We tested 433 children between 6 and 13 years of age in two variations of the Dictator Game (DG). Children were asked what they should or would give in the game and then played an actual DG. We show that most... View Details

Keywords: Carmen Nobel

08 Nov 2011
First Look

First Look: Nov. 8

PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and View Details

Keywords: Sean Silverthorne

23 Jan 2024
Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

context—contribute to a global network around your favorite social cause. Moreover, like with the Bored Ape brand, while NFTs started out in the digital realm, they have quickly carried over to the physical world as well. This isn’t an accident: by design, NFTs View Details

Keywords: by Dina Gerdeman; Financial Services; Financial Services; Financial Services

Web

Corporate Strategy - Institute For Strategy And Competitiveness

products and services – Limited-edition merchandise from Consumer Products offered through theme parks and catalogs Horizontal mechanisms enable highly effective coordination and sharing – “Synergy... View Details

12 Apr 2017
Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

working paper Discretionary Task Ordering: Queue Management in Radiological Services by María R. Ibáñez, a doctoral candidate at Harvard Business School; Jonathan R. Clark , an assistant professor at the University of Texas at San... View Details

Keywords: by Carmen Nobel; Health

14 Jan 2008
Research & Ideas

Mapping Polluters, Encouraging Protectors

by pounds weighted by human toxicity. According to King, emissions in the United States are highly skewed: Several make the lion's share of emissions while a great number make relatively few. "Knowing that some factories have vast... View Details

Keywords: by Martha Lagace; Manufacturing; Chemical

27 Sep 2018
Research & Ideas

Religion in the Workplace: What Managers Need to Know

instead. Angry and hurt, the couple brought suit against Phillips with the Colorado Equal Employment Opportunity Commission, accusing him of violating the state’s anti-discrimination law, which prevents businesses that sell goods to the public from denying View Details

Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

clearly epitomized by the advent and affirmation of the electronic processing and sharing of data at a magnitude and speed that in no way we have seen before. The digital age is enabled by the emergence and adoption of four key... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

14 Feb 2023
HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

trade unions formed a federation in 1898, so did manufacturers and other employers—not in opposition, but in cooperation. It was the first pillar of what became its post-World War II model. The cost of social services The model blossomed... View Details

Keywords: by Lane Lambert

29 Nov 2010
HBS Case

United Breaks Guitars

attempts to recoup the value of his guitar (broken in transit) are stonewalled for over a year by United Airlines. Posted on YouTube on July 6, 2009, the video was tweeted by Carroll's friends, posted on social news sites, shared with... View Details

Keywords: by Julia Hanna

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

open up for innovation, it transforms itself from a strictly product or service business into a platform business. Depending on the type of platform business model (integrated, product, or two-sided), the host firm has a choice about the... View Details

Keywords: by Sean Silverthorne; Technology

12 Dec 2023
Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

activity, and foreign direct investment from multiple sources, including corporate earnings calls. Less business in China, but trade remains global One major takeaway from the analysis: The share of Chinese goods and View Details

Keywords: by Scott Van Voorhis

Web

Online Business Courses & Certifications | HBS Online

Wheeler Master negotiation techniques to secure maximum value for yourself and your organization. 8 weeks, 4-5 hrs/week Pay by September 11 $1,850 Certificate New Transforming Customer Experiences Professor Ryan Buell Gain a systematic approach for delivering standout... View Details

01 Sep 2023
News

That Was Then, This Is Now

fast. Dusk has become irrelevant in an electric, up-tempo world. Dusk still matters to me for 30 days a year, at least. Its arrival marks the end of a day of fasting during Ramadan. Dusk matters because it is a restful moment to reflect on this world we View Details

Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership

01 Nov 2017
What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

several years ago to encourage frontline employees to develop “deeper” relationships—defined by the number of the bank’s services utilized--with existing customers. However, the goals on which the incentives were based were so daunting... View Details

Keywords: by James Heskett; Banking

Web

Entrepreneurship - Faculty & Research

access to financial services for low-income populations worldwide. As a result, it has become one of the most talked-about innovations in global development in recent decades. However, its expansion has not been without controversy. While... View Details

Web

2023 Reunion Presentations - Alumni

empowerment and hinder their entrepreneurial spirit. Professor Sandino will share insights from her research with multi-unit organizations on how to build systems that promote adaptability and entrepreneurship in growing View Details

Web

HBS - The year in Review

School’s 2023 Alumni Achievement Award winners. Commencement Press Release Class Day Press Release Dean’s Award Bestowed The Dean’s Award, recognizing service to the School and society, was given to Cassidy Wald (MBA 2023). This award... View Details

Publications