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  • September 2020 (Revised March 2022)
  • Case

JOANN: Joannalytics Inventory Allocation Tool

By: Kris Ferreira and Srikanth Jagabathula
Michael Joyce, Vice President of Inventory Management at JOANN, championed an effort to develop and implement an inventory allocation analytics tool that used advanced analytics to predict in-season demand of seasonal items for each of JOANN’s nearly 900 stores and... View Details
Keywords: Analytics; Machine Learning; Optimization; Inventory Management; Mathematical Methods; Decision Making; Operations; Supply Chain Management; Resource Allocation; Distribution; Technology Adoption; Applications and Software; Change Management; Retail Industry; Retail Industry; Retail Industry; United States; Ohio
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  • 26 Feb 2014
  • Research & Ideas

How Grocery Bags Manipulate Your Mind

organic and indulgent items. Photo: iStockPhoto Looking at loyalty card data from a large grocery chain in California, Karmarkar and Bollinger tracked and analyzed 936,232 purchases by 5,987 households across two years. To assess organic... View Details
Keywords: by Carmen Nobel; Retail
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

Gamble or American Airlines); the maker of a key component (such as microchip maker Intel); the supplier or assembler (such as Dell or Arrow Electronics); or the distributor (such as W. W. Grainger) or retailer (such as Wal-Mart). A... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 01 Dec 2008
  • News

Designing Change

company’s mission, using meetings and even Muzak hats and T-shirts to jump-start employees’ emotional connection to their work as “audio architects” who provide the soundtrack for fashionable retail chains... View Details
Keywords: Julia Hanna
  • 21 May 2019
  • Cold Call Podcast

If the Key to Business Success Is Focus, Why Does Amazon Work?

Keywords: Re: Sunil Gupta; Retail
  • September 2010 (Revised August 2013)
  • Case

Liza Davis and the Bargain Hunting Customer

By: Francisco de Asis Martinez-Jerez and Lisa Brem
Liza Davis, an upscale women's fashion retailer, is reeling from worldwide recession and lower demand. Should the company target the fast-growing bargain hunter segment or hold the line on price discounts to preserve their brand image? Customer profitability... View Details
Keywords: Competitive Strategy; Price; Product Positioning; Customer Value and Value Chain; Business Cycles; Financial Crisis; Profit; Knowledge Use and Leverage; Retail Industry; Retail Industry
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  • 01 Oct 2002
  • News

What's Cookin'

venture capital firm when he and his wife, Lee Bendig (whom he describes as a “foodie”), decided to open a fresh pasta retail store in 1989 with a few seats for lunchtime customers. On the first day of business, Garner recalls, “there was... View Details
Keywords: Hanna, Julia
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

General Corporation (DG) operates one of the leading chains of extreme value retailers in the United States. 2006 revenues reached $9.2 billion, making DG the 6th largest mass View Details
Keywords: Martha Lagace
  • 13 Apr 2023
  • Blog Post

Grolsch Brewing Company: Drink Sustainably

production facilities. They’re also starting work with distributors and retailers such as pubs and restaurants that serve Grolsch beers and perform “sustainability scans” to increase drafting efficiency and reduce “beer loss.” Heat and... View Details
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

acquisitions of companies that were important providers of transaction software in the retail and hospitality industries. Now, in late November 2013, Nuti and his team were considering a third potential major acquisition: Digital Insight,... View Details
Keywords: Sean Silverthorne
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

Employees, the Head Office or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain By: Deller, Carolyn, and Tatiana Sandino Abstract—We examine whether centralized hiring (in this study,... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2012
  • First Look

First Look: April 10

professionals, and parents alike forge their own paths to fulfillment. Publisher's Link: http://www.harpercollins.com/books/How-Will-You-Measure-Your-Life-Karen-Dillon?isbn=9780062102416&HCHP=TB_How+Will+You+Measure+Your+Life Retail... View Details
Keywords: Carmen Nobel
  • 01 Jan 2002
  • News

Marjorie M.T. Yang (MBA '76)

to try to improve the livelihood of every member of the company." When you go into a store looking for a stylish, well-made shirt, the designer brands jump out at you-names like Hugo Boss, Tommy Hilfiger, and Ralph Lauren. So do the button-downs and polos at top View Details
  • 25 Feb 2020
  • News

Alumni and Faculty Books for March 2020

in an Omnichannel World, Vol. 8 edited by Santiago Gallino and Antonio Moreno, Sicupira Family Associate Professor, Technology and Operations Management Unit Springer Series in Supply Chain Management The world of View Details
  • 03 Jul 2018
  • First Look

New Research and Ideas, July 3, 2018

Improvement in Global Supply Chain Working Conditions By: Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill Abstract—Worker rights advocates seeking to improve labor conditions in global supply chains... View Details
Keywords: Dina Gerdeman
  • 20 Jul 2015
  • Research & Ideas

Globalization Hasn’t Killed the Manufacturing Cluster

all chairs sold in the world in the 1990s to hardly any production today. The workforce dropped by 44 percent from 2006 to 2012. One firm has succeeded by moving downstream, establishing a global network of retail stores and showrooms,... View Details
Keywords: by Roberta Holland; Manufacturing; Apparel & Accessories; Fashion
  • 11 Jun 2020
  • In Practice

Are Digital Organizations Better at Overcoming COVID?

chains and people analytics to artificial intelligence-based models and automated biotechnology research, organizations further along the digital curve are responding differently than those still wondering how to evolve. The digital... View Details
Keywords: by Danielle Kost
  • 11 Sep 2012
  • First Look

First Look: September 11

story-one located far from the factory floor. Can Wages Buy Honesty? The Relationship Between Relative Wages and Employee Theft Authors:Tatiana Sandino and C. X. Chen Publication:Journal of Accounting Research 50, no. 4 (2012) Abstract In this study we examine whether,... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2019
  • News

Alumni in France honor self-made entrepreneurs; Shih talks trade in Buffalo

about global supply chain and the current trade war, offering some historical perspective. “I never give the same talk twice because it’s been so disruptive.” says Shih. “We know China wants to become an advanced country—and with a larger... View Details
Keywords: Margie Kelley
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

If the COVID-19 crisis lasts four months, 65 percent of small retailers say there’s a good chance they’ll be forced to close permanently by the end of the year. Among restaurants and bars, 70 percent expect to go out of business if... View Details
Keywords: by Kristen Senz; Financial Services