Restaurants - Publications - Faculty & Research

17 Dec 2015
News

Conducting Research That Influences Practice

Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer... View Details

31 Mar 2022
News

A Community Hunger Solution with Global Ambitions

chapters—features hyperlocal food drives. “The food comes from restaurants or corporations in the neighborhood, and our volunteers are residents of that neighborhood,” Ghose explains. The beneficiaries can be homeless people, or residents... View Details

Web

Asia Pacific - Global Activities 2020

region by assisting with faculty research and engaging with local alumni and other business leaders. Bringing a Taste of Japan to the World At HBS, Yasu Sasago (MBA 2020) gained the business skills that have enabled him to pursue his dream of developing a ramen View Details

18 Nov 2009
HBS Case

Customer Feedback Not on elBulli’s Menu

"We have turned eating into an experience that supersedes eating," he has said. "If the product is merely food, Adrià should move the restaurant to Barcelona or Madrid," says Norton, who has written a case on elBulli... View Details

Keywords: by Julia Hanna; Food & Beverage

01 Jun 2020
News

The Network Effect

mass during his career as an entrepreneur, investor, and executive, and he wanted to put it to work on COVID-19 research. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and... View Details

Keywords: Susan Young; COVID-19; Ambulatory Health Care Services; Health, Social Assistance

01 Jun 1998
News

New Releases

his new book, Franchise Organizations, HBS assistant professor Jeffrey L. Bradach offers the first fully realized documentation and analysis of this vastly influential organizational form. Through an in-depth study of five leading View Details

27 Nov 2013
News

No Bologna, Please

SHAICH by Julia Hanna Imagine a restaurant that doesn't charge for its food. There's a box for money—and a suggested donation amount—but no one can see what you pay, if you pay anything at all. That's the concept behind Panera Cares, a... View Details

Keywords: Hanna, Julia; Food Services and Drinking Places; Hospitality

14 Feb 2017
Blog Post

Why I Love My Job: Leticia Tavares On Marriott's Management Acceleration Program

Annual Atlanta Community Food Bank Big Dish, as a restaurant manager, as a housekeeper, as a server, and have spent time learning Marriott’s sales processes in our Southeast sales office. My next role will be in Human Resources at the... View Details

21 Jul 2023
Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing service models to protect and... View Details

Profile

Michelle Lee

Section I experience for every #iordie section member." In her HBS admissions essay, she wrote about an HBS alum (and former CEO of Panera), Ron Shaich, whose fund Act III Holdings has invited her to intern this summer. There, Michelle will "help with View Details

Keywords: Consulting; Retail/Hospitality

20 Nov 2014
Blog Post

An update from the Hospitality Club

& Lifestyle Development for Hilton and former Head of Global Development for W Hotels. The celebrity Chef Daniel Boulud made a special appearance during our lunch and restaurant tour at Bar Boulud. We also had a coffee chat with the... View Details

18 Jul 2018
News

Ensuring HBS Remains a Dynamic Community

Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) A part-time job at a Roy Rogers restaurant first introduced Rebecca Sumner Lien to business. “I was fascinated by... View Details

20 Sep – 02 Oct 2018
HBS Alumni Events

HBS Alumnae Circles Bay Area Open Houses

HBS Alumnae Circles are taking new members - are you interested? Register for this upcoming open house to learn more. View Details

29 Jul 2014
First Look

First Look: July 29

http://hbr.org/product/leadership-and-teaming-module-note/an/414033-PDF-ENG Harvard Business School Case 814-097 Noma: A Lot on the Plate In 2014, the restaurant Noma, based in Copenhagen, Denmark, was considered to be amongst the best... View Details

Keywords: Sean Silverthorne

04 Sep 2019
News

Action Plan: A New ’Cue

marketing strategies and consumer activations around those three pillars, like ‘Back of the House Sessions,’ where we have musicians come in and record.” Be flexible. “On the restaurant side, we have three different models: an... View Details

Keywords: April White

Rose Totino

Using her car as collateral, Totino secured a $1,500 loan to launch a pizza take-out restaurant in Minnesota. Since pizza was so new, Totino also had to bring samples of her product to the loan committee to secure the initial financing.... View Details

Keywords: Food & Tobacco

Portrait Project

Josh Solera

Two hours after completing a grueling lunch shift, I tended to an empty barbeque restaurant – slicing lemons, arranging ketchups, refilling salt shakers – doing my best to bide the time and not worry about college. The phone rang – a... View Details

03 Apr 2018
First Look

New Research and Ideas, April 3, 2018

the Minimum Wage on Firm Exit By: Luca, Dara Lee, and Michael Luca Abstract—We study the impact of the minimum wage on firm exit in the restaurant industry, exploiting recent changes in the minimum wage at the city level. We find that the... View Details