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Show Results For
- All HBS Web
(774)
- News (302)
- Research (359)
- Events (3)
- Multimedia (16)
- Faculty Publications (209)
- Portrait Project
Josh Solera
Two hours after completing a grueling lunch shift, I tended to an empty barbeque restaurant – slicing lemons, arranging ketchups, refilling salt shakers – doing my best to bide the time and not worry about college. The phone rang – a... View Details
- 09 Feb 2012
- Sharpening Your Skills
Sharpening Your Skills: Online Marketing
Yelp Factor: Are Consumer Reviews Good for Business? In a new study, Assistant Professor Michael Luca shows just how much restaurant reviews on Yelp affect companies' bottom lines. The more difficult question: Are these ratings reliable... View Details
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
Yelp restaurant reviews to target hygiene inspections? “There is so much data now, it’s exhilarating—and frightening” “There is all sorts of data that is coming in now,” says Luca, “and if you use it carefully you could revamp the way... View Details
- 01 Jun 2020
- News
Lesson Plans
and most people weren’t prepared for a recession. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June... View Details
Keywords: Jen Mele
- 01 Mar 2014
- News
In My Humble Opinion: Ian Calhoun (MBA 2010)
Video Embed Ian Calhoun (MBA 2010) grew up in kitchens, first at the elbow of his mother ("a great cook, a schoolteacher, always happy to show me some stuff") and then, in high school and college, as a line cook in restaurants all over... View Details
- 31 Mar 2022
- News
A Community Hunger Solution with Global Ambitions
chapters—features hyperlocal food drives. “The food comes from restaurants or corporations in the neighborhood, and our volunteers are residents of that neighborhood,” Ghose explains. The beneficiaries can be homeless people, or residents... View Details
- 17 Dec 2015
- News
Conducting Research That Influences Practice
Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer... View Details
D. Wayne Calloway
Calloway is credited with streamlining PepsiCo’s organization, empowering its employees at all levels, and generating substantial growth. Under his leadership, Calloway organized PepsiCo into three major business units: soft drinks, snack foods, and fast food View Details
Keywords: Food & Tobacco
- 01 Jun 2020
- News
The Network Effect
mass during his career as an entrepreneur, investor, and executive, and he wanted to put it to work on COVID-19 research. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and... View Details
- 01 Jun 2017
- News
Starting Lineup: Values Proposition
spice. Rumi Spice saffron is now in top restaurant kitchens, on the shelves at luxury grocers, and in the recipes of meal-delivery company Blue Apron. Grow-Trees Cofounders and directors Pradip Shah (MBA 1981) and his son, Karan Shah (MBA... View Details
- 15 Nov 2020
- News
How Scholarships Helped One Student Achieve Many Firsts
of State as a Fulbright Scholar to Silicon Valley to HBS. Keung immigrated to the United States when she was three years old and grew up in Los Angeles, where she helped her parents in their tiny Chinese restaurant after school. She... View Details
- Fast Answer
FIELD Global Immersion Resources: Peru
restaurants china). Search tips: use concise keywords. Go to "Analysis" section for full industry reports. Also helpful: the "Consumer Lifestyles in X" reports ("Consumer Lifestyles in China")... View Details
- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
"We have turned eating into an experience that supersedes eating," he has said. "If the product is merely food, Adrià should move the restaurant to Barcelona or Madrid," says Norton, who has written a case on elBulli... View Details
- 14 Feb 2017
- Blog Post
Why I Love My Job: Leticia Tavares On Marriott's Management Acceleration Program
Annual Atlanta Community Food Bank Big Dish, as a restaurant manager, as a housekeeper, as a server, and have spent time learning Marriott’s sales processes in our Southeast sales office. My next role will be in Human Resources at the... View Details
- 01 Jun 1998
- News
New Releases
his new book, Franchise Organizations, HBS assistant professor Jeffrey L. Bradach offers the first fully realized documentation and analysis of this vastly influential organizational form. Through an in-depth study of five leading View Details
- 01 Jun 2020
- News
Check In
Okay, come October I’m dying for a getaway. What does my experience look like? THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and restaurant... View Details
- Profile
Michelle Lee
Section I experience for every #iordie section member." In her HBS admissions essay, she wrote about an HBS alum (and former CEO of Panera), Ron Shaich, whose fund Act III Holdings has invited her to intern this summer. There, Michelle will "help with View Details
- 03 Mar 2020
- News
Can This Man Change the American Diet?
average American consuming 3.1 servings of meat daily, Muir (MBA 2004) realized that food was a place he could make a difference. In 2008 he started Clover Food Lab with the goal of making vegetables irresistible for people who love to eat meat. Now a chain of more... View Details
Keywords: Agriculture
- Fast Answer
FIELD Global Immersion Resources: Vietnam
restaurants China). Search tips: use concise keywords. Go to "Analysis" section for full industry reports; Go to "Consumers" section to brows reports on consumer lifestyles, or search: lifestyle China within... View Details
- Fast Answer
FIELD Global Immersion Resources: Finland
keyword and geography keywords in search (ex: restaurants China). Search tips: use concise keywords. Go to "Analysis" section for full industry reports; Go to "Consumers" section to brows reports on consumer... View Details