Responsive Expectations - Publications - Faculty & Research

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Laying Down the Principles: Management - Railroads and the Transformation of Capitalism | Harvard Business School/title>

and department stores—followed the same managerial standards. Railroad regulation books outlined detailed responsibilities of specialized personnel noting that “A perfect familiarity with the following rules . . . will be View Details

Profile

Richard Lou

Like many children who grow up with family-owned businesses, Richard Lou was expected to make his contribution at an early age. With three restaurants in Staten Island and Manhattan, Richard paid his dues, "back of house" with... View Details

01 Mar 2016
News

@Soldiers Field

1982). Expected to open in 2018, the space will feature a flexible floor design that can accommodate up to 1,000 guests. American Express CEO Kenneth Chenault and former Massachusetts governor Deval Patrick spoke at the 44th annual H.... View Details

Profile

Zihan Lin

speaks to the quality of the students here." "The alumni network is immense," Zi says. "I found my summer internship almost entirely through networked recruiting. You expect people to be busy, but I'd say I got an... View Details

01 Jun 2017
News

Research Brief: Profit with Purpose—and Middle Management

George Serafeim (photo by Susan Young) Claudine Madras Gartenberg The idea of corporate purpose—a responsibility that goes beyond dollars and cents—can seem like little more than platitudes tucked into a mission statement. But new... View Details

Keywords: Erin Peterson

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Admissions & Financial Aid | MBA

apply in either of the two rounds of admission. All HLS applicants interested in the joint degree program must apply by February 15 . Harvard Law School Admissions Harvard Business School Admissions Requirements The typical candidate is View Details

05 May 2003
Research & Ideas

Greed, Fear, and The System Hinder Corporate Reform

governance. According to Grace Hinchman, senior vice president for public affairs at Financial Executives International, chief financial officers need to become more responsive to a smarter audit committee, and shareholders have a... View Details

Keywords: by Martha Lagace

Profile

Kurt White

the quality of people and thought here.” Two years in, the experience has already proved transformative. “In the military, I operated in an environment where I was expected to make the calls all the time,” Kurt says. “That seemed to be... View Details

02 Dec 2015
What Do You Think?

What Will It Take to Achieve Gender Equality in Leadership?

make it happen? There are several kinds of responses to this question. The first is the “do it yourself” response, characterized by Sheryl Sandberg’s now-famous argument in her book, Lean In. Among other things, she challenges women to... View Details

Keywords: by James Heskett

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1.19 Immersive Field Courses (IFC) | MBA

right to modify the course or deny a student’s choice of location(s) for coursework participation, whichever is the least-restrictive reasonable alternative. Drug & Alcohol Policy The HBS Drug & Alcohol Policy states expectations for... View Details

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Leadership, Ethics, and Corporate Accountability Course | HBS Online

Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Develop a framework for understanding the responsibilities leaders have to their customers, employees, investors, and society Determine and deliver on your economic, legal,... View Details

05 Jun 2000
What Do You Think?

What’s Happening to Our Patience?

times when they are less fatigued or have available time. And all respondents seem to compartmentalize expectations of how long various tasks should take, clearly differentiating the wait for a computer View Details

Keywords: by James Heskett

25 Feb 2020
News

From Das’s Desk

reunion model in several ways. First, we are taking a page from the positive response to the Insights program introduced at last year’s reunions. These sessions feature faculty members and other speakers addressing 10 key topics that... View Details

Keywords: Das Narayandas

20 Jun 2012
Lessons from the Classroom

Teaching Leadership: What We Know

increasingly important but daunting challenge. The teaching of any subject is many-sided. However, discharging the responsibilities of a university educator is particularly complex. Teaching is only one of many activities View Details

Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education

03 Mar 2003
What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

Summing Up Responses to this month's column lead one to conclude that we can expect that more major accounting scandals are in our future. Causes, according to these thoughtful comments, range from the... View Details

Keywords: by James Heskett; Accounting; Financial Services

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1.18 Field Global Capstone | MBA

choice of location(s) for coursework participation, whichever is the least-restrictive reasonable alternative. Drug & Alcohol Policy The HBS Drug & Alcohol Policy states expectations for responsible alcohol... View Details

03 Mar 2010
What Do You Think?

To What Degree Does “Identity” Affect Economic Performance?

both measures, the U.S. ranks low relative to other countries, particularly those in the Middle East. In responses to this month's column, Kamal Gupta believes one explanation is that "societies range from 'deal based' to... View Details

Keywords: by Jim Heskett

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1.20 Joint Degree Programs | MBA

management skills. All Joint Degree students are required to complete the MBA Required Curriculum in its entirety. Students enrolled in a Joint Degree program are fully responsible for knowing their specific program’s guidelines for... View Details

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Four Steps to Building the Psychological Safety That High-Performing Teams Need | Working Knowledge

coined the term “team psychological safety” in the 1990s to describe work environments where candor is expected and where employees can speak up without fear of retribution. When employees feel psychologically safe, they’re empowered to... View Details

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

as other people’s expectations of them grow, they may believe they are expected to have adjusted to the organization and shouldn’t be asking questions or suggesting new ways of working. “As we gain tenure... View Details

Keywords: by Michael Blanding; Health

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