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  • Research Summary

Retail and the Internet

By: Rajiv Lal
The emergence of new technology, increasing number of new retail formats and the emphasis on store brands are contributing factors to enormous changes taking place in retailing. Rajiv Lal's work on the use of the Internet by retailers calls into question the... View Details
  • September 2014
  • Article

The Interrelationships Between Brand and Channel Choice

By: Scott Neslin, Kenshuk Jerath, Anand Bodapati, Eric T. Bradlow, John A. Deighton, Sonja Gensler, Leonard Lee, Elisa Montaguti, Rahul Telang, Raj Venkatesan, Peter C. Verhoef and Z. John Zhang
We propose a framework for the joint study of the consumer's decision of where to buy and what to buy. The framework is rooted in utility theory where the utility is for a particular channel/brand combination. The framework contains firm actions, the consumer search... View Details
Keywords: Brand Choice; Channel Choice; Utility Theory; Marketing; Decision Choices and Conditions; Consumer Behavior; Learning; Electronics Industry; Auto Industry; Information Technology Industry; Telecommunications Industry; Aerospace Industry
Related
  • 09 Feb 2022
  • News

Why Do Startups Fail And Can We Create An AI Formula To Prevent Failure? An Interview With Harvard Business School Professor Tom Eisenmann

  • 23 Jul 2018
  • News

Driving Digital Strategy to Reimagine Your Business

  • 28 Apr 2023
  • Blog Post

Creating a Workplace That Supports Employees in Work and Life

If your company is actively asking the question “How can we best support our LGBTQ+ employees?” then you are already part of this important conversation. But it’s important to directly answer this question... View Details
Keywords: All Industries
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

managers; interns sending written questions that senior managers would later answer; and intern group research project meetings in which interns would gather online for 30 minutes to work together without... View Details
Keywords: by Lane Lambert
  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

Why diverse organizations are attractive The researchers sent follow-up questions to ask why applicants value diversity information. “Many indicate that such information was useful because it signals the... View Details
Keywords: by Sean Silverthorne
  • 01 Jul 2021
  • Office Hours

Readers Ask: Which Companies Are Transforming Work?

initiative, recently answered reader questions on Instagram, as part of our ongoing “Office Hours” series. Fuller’s research probes the "skills gap" and the paradox that many employers struggle to fill jobs... View Details
Keywords: by Kristen Senz; Retail; Manufacturing
  • 03 Apr 2013
  • What Do You Think?

Will Women Leaders Influence the Way We Work?

question of whether or not women as leaders will have a special influence on the way we work stirred a strong feeling among respondents that the discussion is a necessary one regardless of the potential minefield that the topic... View Details
Keywords: by James Heskett

    Rakesh Khurana

    Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College. 

    Professor... View Details

    Keywords: executive search
    • 20 Nov 2019
    • Research & Ideas

    It's No Joke: AI Beats Humans at Making You Laugh

    my god,” replied the lawyer, finally noticing the bloody left shoulder where his arm once was. “Where's my Rolex?!” Do you think your friends would find that joke amusing—well, maybe those who aren’t lawyers? A research team led by... View Details
    Keywords: by Dina Gerdeman
    • 30 Aug 2010
    • Research & Ideas

    Turning Employees Into Problem Solvers

    research has focused on the underuse of incident-reporting systems. After all, the thinking went, a system used to collect and report incidents will only help an organization learn from its mistakes and lead to better safety results—to... View Details
    Keywords: by Julia Hanna; Health
    • 12 Jun 2019
    • News

    Business as Usual Will Not Save the Planet

    • 01 Aug 2011
    • Research & Ideas

    Immigrant Innovators: Job Stealers or Job Creators?

    The House Subcommittee on Immigration Policy and Enforcement met recently to hash out concerns related to the H-1B program, one of the most controversial of foreign visa topics in the United States. At issue was a stubborn question that... View Details
    Keywords: by Carmen Nobel; Technology
    • 30 Mar 2020
    • Research & Ideas

    Readers Ask: I Need Tips for Working at Home

    School, studies how location and geographic mobility affect worker productivity and innovation. His research also examines how companies benefit by allowing employees to work remotely. Choudhury answered View Details
    Keywords: by Kristen Senz
    • 2010
    • Chapter

    The Shape of Things to Come: Institutions, Entrepreneurs, and the Case of Hedge Funds

    By: Pamela Tolbert and Shon R. Hiatt
    Foundational work on institutional theory as a framework for studying organizations underscored its relevance to analyses of entrepreneurship, but entrepreneurship research has often ignored the insights provided by this theoretic approach. In this chapter, we... View Details
    Keywords: Entrepreneurship; Organizations; Research; Theory; Financial Services Industry
    Related
    • July 24, 2024
    • Article

    Research: How Passion Can Backfire at Work

    By: Erica R. Bailey, Kai Krautter, Wen Wu, Adam D. Galinsky and Jon M. Jachimowicz
    Passion has long been championed as a key to workplace success. However, scientific studies have found mixed results: On the one hand, some studies find evidence that passionate employees tend to perform better, while other research has documented null or even negative... View Details
    Keywords: Performance Effectiveness; Personal Characteristics; Behavior; Outcome or Result
    Related
    • 2019
    • Article

    When Gender Diversity Makes Firms More Productive

    By: Stephen Turban, Dan Wu and Letian Zhang
    Does diversity make a company more productive? Many say yes—some researchers argue that gender diversity leads to more innovative thinking and signals to investors that a company is competently run. Others say no—conflicting research indicates that gender diversity can... View Details
    Keywords: Gender; Diversity; Performance; Performance Productivity
    Related
    • 03 Jun 2013
    • Research & Ideas

    The Power of Rituals in Life, Death, and Business

    Lovers, and Lotteries," forthcoming in the Journal of Experimental Psychology: General. In one experiment, the researchers set out to determine whether rituals led to an increased sense of control, and whether that sense of control... View Details
    Keywords: by Carmen Nobel

      Jill J. Avery

      Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

      Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels ＆ motels; food; beverage