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  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

The price tag is evolving. It wasn't long ago that potential buyers had only to contemplate a single figure on a price tag—Mattress $799. But increasingly consumers are being presented with "partitioned" prices. Look at View Details
Keywords: by Sean Silverthorne; Retail
  • 2010
  • Working Paper

Integrity: A Positive Model That Incorporates the Normative Phenomena of Morality, Ethics, and Legality Abridged

By: Werner H. Erhard, Michael C. Jensen and Steve Zaffron
We present a positive model of integrity that, as we distinguish and define integrity, provides powerful access to increased performance for individuals, groups, organizations, and societies. Our model reveals the causal link between integrity and increased... View Details
Keywords: Trust; Performance Productivity; Information Technology; Knowledge; Moral Sensibility; Opportunities; Competitive Advantage; Legal Liability; Cost vs Benefits
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  • September 2007
  • Article

Investigative Negotiation

By: Deepak Malhotra and Max H. Bazerman
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Negotiators often fail to achieve results because they channel too much effort into... View Details
Keywords: Knowledge Acquisition; Knowledge Use and Leverage; Negotiation Process; Negotiation Tactics; Motivation and Incentives; Perspective; Pharmaceutical Industry
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  • 07 Oct 2019
  • Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

collection of research and readings about head-on collisions between corporations and consumers, how to think through potential problems in advance, and course-correcting when the inevitable disaster occurs. A Good Place to Start... View Details
Keywords: by Sean Silverthorne; Retail; Air Transportation
  • 14 Sep 2016
  • Research & Ideas

Web Surfers Have a Schedule and Stick to It

NOTICE For web-based businesses looking to attract users, the implications have some interesting strategy considerations, although this is not a large focus of the study. “To reach people, you can’t do what you usually do, which is have a... View Details
Keywords: by Julia Hanna; Retail; Web Services
  • 04 Jun 2018
  • Blog Post

How to Create a Presence Without Being Present

of MBA resumes. Reach out to student clubs Not surprisingly, HBS MBAs assume a great deal of responsibility for their own outreach. You can meet them in the middle by building relationships with the HBS clubs relevant to View Details
Keywords: All Industries
  • 30 Jul 2014
  • Lessons from the Classroom

Teaching The Deal

probably don't have to raise your offer." Most of the classroom negotiations involve pursuing a potential deal that benefits both parties—although in real life, getting to a deal is not always possible.... View Details
Keywords: by Dina Gerdeman; Education
  • Program

Advanced Management Program

Although the Advanced Management Program has no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Read More The Application Process HBS seeks... View Details
  • 14 Apr 2003
  • Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

their ability to reach if not surpass the goals, start banking on the extra money. In practice, however, the process of connecting pay to performance may be far trickier that it at first appears, according to HBS professor Michael Beer.... View Details
Keywords: by Martha Lagace
  • 10 Dec 2015
  • Blog Post

Working with Professors at HBS

working with Anita Elberse, the famed media and entertainment professor at HBS.  I had read about Anita even before applying to business school.  She only teaches in the EC year, however, I reached out once I stepped foot on campus to... View Details
  • 17 May 2018
  • Blog Post

HBS/HKS Alum Regan Turner on Empowering Veterans

in urban communities and to do so with a great team of people. I saw that The Mission Continues was hiring, and because they do that type of work with veterans, the job seemed like a perfect fit. I couldn’t pass up the opportunity, so I View Details
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

integrating the latest research about the interplay between human behavior, societal needs, and regulatory institutions. The book concludes by setting out a potential research agenda for the social sciences. Creating Value through... View Details
Keywords: Martha Lagace
  • 03 May 2011
  • Working Paper Summaries

How Do Risk Managers Become Influential? A Field Study of Toolmaking and Expertise in Two Financial Institutions

Keywords: by Matthew Hall, Anette Mikes & Yuval Millo; Banking
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

largest organized chai retailer. It has missed its target for retail store openings by approximately 25%, goals that are very important to its investors who are also board members. However, it has developed an exciting new internet-based tea dispenser that has the... View Details
Keywords: Sean Silverthorne
  • 06 Oct 2009
  • First Look

First Look: October 6

services into three new content areas—news, music, and popular bloggers. Each potential area of Daqi's expansion offered extensive benefits, such as major growth opportunity, as well as risks, including private lawsuits, government... View Details
Keywords: Martha Lagace
  • 17 Nov 2003
  • Research & Ideas

Lessons from a Nasty Trade Dispute

have their own agendas and a fixed amount of political capital to allocate to them. If you recognize that your firm or your industry is not one that matters much to the government, then you should not count... View Details
Keywords: by Cynthia Churchwell
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

already been done, especially when a costly court battle drags on for as long as 18 months. “If you’re a small, innovative firm, you don’t have that kind of time. Your technology will be obsolete,” Cohen said. Cohen said it makes sense to... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • 18 Jul 2005
  • Research & Ideas

Identify Emerging Market Opportunities

hard for multinationals to figure out the value of South African companies and affects their assessments of potential partners. Executives would do well to identify a country's power centers and figure out if there are checks and balances... View Details
Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha
  • April 2025 (Revised June 2025)
  • Case

Governing Sustainability in a Shifting Context (A)

By: Lynn S. Paine and Will Hurwitz
In early 2025, boards of directors had to rethink corporate responsibility and sustainability efforts amid rapidly-shifting social, legal, regulatory, and economic forces. While just a few years earlier, calls to address racial justice and climate change reached into... View Details
Keywords: Climate Change; Corporate Governance; Diversity; Leadership; Business or Company Management; Mission and Purpose; Social Media; Race; Environmental Sustainability; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Lawfulness; Lawsuits and Litigation; Measurement and Metrics; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Social Issues; Retail Industry; Food and Beverage Industry; Banking Industry; United States
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  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

of cognitive frames—as well as specific capabilities, connections, and confidence—they bring to new posts. Q: What can potential leaders learn from the concept of career imprinting? A: I outline many lessons for View Details
Keywords: by Mallory Stark