Publications

14 Mar 2017
First Look

First Look at New Research, March 14

range of views and ideas that teams can draw upon to innovate. Yet, case studies of practice reveal that teaming across knowledge boundaries can be difficult, and innovation is not always realized. Two... View Details

Keywords: Sean Silverthorne

December 2010
Case

Leadership, Culture, and Transition at lululemon

By: Michael Tushman, Ruth Page and Tom Ryder

The case examines leadership and organizational change within a strong culture context through a multimedia study of lululemon, a specialty retailer of high-end athletic apparel. Video segments trace the company's history from its founding in 1998 as a single retail... View Details

Keywords: Leading Change; Organizational Culture; Organizational Change and Adaptation; Change Management; Transition; Growth Management; Management Teams; Organizational Structure; Governing and Advisory Boards; Apparel and Accessories Industry; Retail Industry; Vancouver; United States

28 Apr 2015
First Look

First Look: April 28

gain drawing from a qualitative study of 90 U.S.-based employees of a Japanese organization following a company-wide English language mandate. These native English-speaking employees believed that the... View Details

Keywords: Sean Silverthorne

22 Nov 2016
First Look

November 22, 2016

seekers reject this practice, others view it as essential and use a variety of whitening techniques. Building on the qualitative findings, we conduct a lab study to examine how racial minority job seekers... View Details

Keywords: Sean Silverthorne

20 Oct 2015
First Look

October 20, 2015

Collaborative Marketing by a Global Financial Institution and a Major Art Museum By: Lund, Ragnar, and Stephen A. Greyser Abstract—Purpose: This paper examines cultural sponsorship from a partnership and relationship marketing perspective. It View Details

Keywords: Sean Silverthorne

March 2021 (Revised June 2022)
Case

James Bryant Conant: Changing the World

By: Robert Simons and Shirley Sun

This case traces the rise of James Conant from a working-class neighborhood in Boston to president of Harvard University. The case describes how Conant, as a young man interested in chemistry and physics, embarks on studies to build his academic credentials and the... View Details

Keywords: Education; Science; Higher Education; Mission and Purpose; Research; Values and Beliefs; Personal Characteristics; Work-Life Balance; Personal Development and Career; Education Industry; Boston

May 2016 (Revised June 2017)
Case

Sales Compensation Vignettes

By: Frank V. Cespedes

This case study is comprised of two vignettes about startup companies considering whether and how to change their sales compensation plans. ElMenus.com is a restaurant app venture in Egypt seeking to lower customer churn while confronting new competition. BigBelly is a... View Details

Keywords: Compensation; Sales; Strategy

13 Oct 2020
Cold Call Podcast

Can Entrepreneurs Make Mobile Voting Easy and Secure?

Keywords: Re: Mitchell B. Weiss; Public Administration

09 Feb 2017
Cold Call Podcast

Black Business Leaders Series: Putting Diversity to Work

Keywords: Re: Robin J. Ely

02 Feb 2016
First Look

February 2, 2016

multicultural social interactions in the context of negotiations, work teams, and global leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50440 2015 Handbook of Qualitative Organizational Research: Innovative... View Details

Keywords: Sean Silverthorne

03 Mar 2015
First Look

First Look: March 3

social enterprises. The case study allows students to examine the organization's evolution and its business model. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/715414-PDF-ENG Harvard Business... View Details

Keywords: Sean Silverthorne

April 2025 (Revised April 2025)
Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane

This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details

14 May 2018
Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

bad guy" Harvard Business School professors Dennis Campbell and Tatiana Sandino took notice, suspecting a clash of corporate cultures was at work. Their forthcoming case study discusses the limits of... View Details

Keywords: by Michael Blanding; Food & Beverage

27 Jun 2017
First Look

First Look at New Research and Ideas, June 27

relative to the base model. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52788 Wage Elasticities in Working and Volunteering: The Role of Reference Points in a Laboratory Study By: Exley, Christine L., and... View Details

Keywords: Sean Silverthorne

21 Jul 2015
First Look

First Look: July 21, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=49388 Enabling Versus Controlling By: Hagiu, Andrei, and Julian Wright Abstract—In an increasing number of industries, firms choose how much control to give professionals over the provision of their services to clients. We... View Details

Keywords: Sean Silverthorne

09 Aug 2016
First Look

August 9, 2016

decisions about, the person who expressed emotion. In Studies 1a–c, participants viewed individuals who reframed distress as passion as more competent than those who attributed distress to emotionality or made no attribution. In View Details

Keywords: Sean Silverthorne

November 2019
Teaching Note

The Bundesliga in the U.S.

By: Stephen A. Greyser, Sascha L. Schmidt and Florian Holzmayer

This Teaching Note addresses the classroom use of the case on the strategy of Germany’s premier football (soccer) league to “win the marketplace of U.S. sports broadcasters and consumers.” The note includes study questions and a teaching plan that also draws on... View Details

Keywords: Media; Sports; Global Strategy; Marketing Strategy; Competitive Strategy; Media and Broadcasting Industry; Sports Industry; United States

Article

Is This the Right C-Suite Role?

By: Anne Donnellon, Joshua D. Margolis and Amy Gallo

A Harvard Business School Case Study is presented which asks "Is This the Right C-Suite Role?" Experts Rakefet Russak Aminoach, managing partner at venture capital firm TeamB, and Nadia Rawlinson, chief people officer at Slack and a board director at Vail Resorts and... View Details

Keywords: Executives; Women Executives; Office Politics; Management Teams; Personal Development and Career

Find at Harvard

April 2020
Case

Promoting Land and Nature Jerky

By: John A. Quelch and Katherine B. Hartman

Kathy Ayers, Vice President of Marketing and Communications for Land and Nature (L&N) Jerky Company, needs to make a recommendation about L&N's 2020 promotional spending. L&N's CEO, Tim Ryan, wants her to calculate different scenarios using historical data to determine... View Details

Keywords: Advertising; Spending; Marketing Communications; Marketing Strategy; Product Positioning; Food and Beverage Industry