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  • All HBS Web  (1,376)
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    • News  (366)
    • Research  (724)
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  • February 1990 (Revised July 1990)
  • Case

Internal Revenue Service: Automated Collection System

By: Nitin Nohria
Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the... View Details
Keywords: Sovereign Finance; Revenue; Information Technology; Taxation; Change Management; Organizational Change and Adaptation; Organizational Design; Human Resources; Public Administration Industry; United States
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Nohria, Nitin. "Internal Revenue Service: Automated Collection System." Harvard Business School Case 490-042, February 1990. (Revised July 1990.)
  • December 2012
  • Case

Jefferson County (A): An EPA Mandate

By: Daniel Bergstresser and Randolph B. Cohen
Jefferson County, Alabama, faces an EPA mandate requiring sewer system upgrades. How will they finance the upgrades? What consequences will follow? View Details
Keywords: Local Government; Debt Management; Bankruptcy; Political Process; Financial Planning; Urban Development; Financing and Loans; Infrastructure; Government and Politics; Public Administration Industry; Alabama
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Bergstresser, Daniel, and Randolph B. Cohen. "Jefferson County (A): An EPA Mandate ." Harvard Business School Case 213-056, December 2012.
  • March 2010 (Revised June 2010)
  • Case

The Greening of DUMBO

By: Robert G. Eccles, Amy C. Edmondson and Abhijit Prabhu
The Brooklyn, New York, neighborhood Down Under Manhattan Bridge Overpass (DUMBO) has seen a revitalization since the late 1970s. The neighborhood's business improvement district (BID) is charged with supplementing New York City's efforts in several areas, including... View Details
Keywords: Transformation; Local Range; Business and Community Relations; Business and Government Relations; Environmental Sustainability; Wastes and Waste Processing; Urban Development; Public Administration Industry; New York (city, NY)
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Eccles, Robert G., Amy C. Edmondson, and Abhijit Prabhu. "The Greening of DUMBO." Harvard Business School Case 410-079, March 2010. (Revised June 2010.)
  • 14 Apr 2014
  • Research & Ideas

Difficulties for Women Bridging Racial, Generational, and Global Divides

about 90 percent of them were women. "I wanted to make it clear that we really are taking an intersectional approach to gender," said Robin Ely, Diane Doerge Wilson Professor of Business Administration at HBS, who co-organized the event... View Details
Keywords: by Carmen Nobel
  • 04 Sep 2001
  • Research & Ideas

Five Questions for Max Bazerman

Max Bazerman, co-author of "You Can't Enlarge the Pie," discussed the flaws in government decision making in an email interview with HBS Working Knowledge Editor Sean Silverthorne. Bazerman is Jesse Isidor Straus Professor of Business View Details
Keywords: Re: Max H. Bazerman
  • 08 Jul 2002
  • What Do You Think?

Have We Carried the Concept of Alignment Too Far?

little change in behavior until we guarantee that those who destroy value and betray the public trust don't profit from it handsomely..." These matters have become embarrassing for Americans living overseas. Tammy Doty reports that... View Details
Keywords: by James Heskett
  • May 2019
  • Case

Canada Mortgage and Housing Corporation: 'One CMHC' and Version 3.0

By: Boris Groysberg and Sarah L. Abbott
When Evan Siddall was appointed CEO of Canada Mortgage Housing Corporation (CMHC) five years earlier, he had embarked on a major organizational restructuring. Now he is spearheading another round of changes. CMHC has adopted an ambition vision and five year strategic... View Details
Keywords: Government Organizations; Culture; Organizational Change And Transformation; Human Resource Practices; Future Of Work; Change Management; Leading Change; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Government Administration; Restructuring; Leadership; Human Resources; Talent and Talent Management; Diversity; Work-Life Balance; Public Administration Industry; Public Administration Industry; Canada
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Groysberg, Boris, and Sarah L. Abbott. "Canada Mortgage and Housing Corporation: 'One CMHC' and Version 3.0." Harvard Business School Case 419-068, May 2019.
  • 27 Aug 2013
  • First Look

First Look: August 27

  Publications August 2013 Journal of Financial Economics The Performance of Corporate Alliances: Evidence from Oil and Gas Drilling in the Gulf of Mexico By: Beshears, John Abstract—I use data on oil and gas drilling in the Gulf of... View Details
Keywords: Sean Silverthorne
  • 14 Dec 2020
  • Research & Ideas

What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?

of Business Administration at Harvard Business School, finds that 19 percent of all drugs approved worldwide are reviewed in December, twice the percentage of a typical month. However, drugs passed before an informal “desk-clearing”... View Details
Keywords: by Danielle Kost; Pharmaceutical; Health
  • 08 Mar 2017
  • Op-Ed

Op-Ed: Can the Proposed American Health Care Act Improve on 'Obamacare'?

it passes in Congress. About the Authors John A. Quelch is the Charles Edward Wilson Professor of Business Administration at Harvard Business School. He also holds a joint appointment at Harvard T.H. Chan School of View Details
Keywords: by John Quelch, Dr. Gordon Moore, and Emily Boudreau
  • 29 May 2013
  • Research & Ideas

Faculty Symposium Showcases Breadth of Research

"We're trying to see how this new form of organizing people is disrupting business," said Lakhani, the Lumry Family Associate Professor of Business Administration at HBS and the Principal Investigator of the Harvard-NASA... View Details
Keywords: by Carmen Nobel; Financial Services
  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

which investors should have access in order to make informed investment decisions, it engaged in a public comment period, soliciting feedback from various stakeholders about the provisional standards it developed by sector. As such, it is... View Details
Keywords: by Julie Battilana
  • January 2014 (Revised June 2014)
  • Supplement

Dumb Ways To Die: Advertising Train Safety (B)

By: John Quelch
The case series focuses on Melbourne Trains' viral advertising campaign to improve safe behaviors around trains among young people. This iconic, low budget campaign swept the Cannes Lions advertising awards in 2013 and became a social media sensation. View Details
Keywords: Marketing Channels; Marketing Communication; Viral Advertising; Advertising; Advertising Campaigns; Public Sector; Marketing Communications; Marketing Strategy; Digital Marketing; Public Administration Industry; Public Administration Industry; Public Administration Industry; Oceania; Europe
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Quelch, John. "Dumb Ways To Die: Advertising Train Safety (B)." Harvard Business School Supplement 514-080, January 2014. (Revised June 2014.)
  • June 7, 2016
  • Comment

Can Brand Trump Win a Presidency?

By: John A. Quelch
In the marketplace, Brand Trump is authentic. It stands for aspiration and success, but more the ostentatious and flashy success that appeals to the newly wealthy, the entrepreneur, the outsider. For these consumers, brand Trump clearly delivers; Trump hotels, and... View Details
Keywords: Brand; Umbrella Brands; Political Brands; Political Campaigns; Successful Brands; Personal Brand; Demographics; History; Information; Innovation and Invention; Leadership; Management; Marketing; Outcome or Result; Problems and Challenges; Strategy; Value; Public Administration Industry; Public Administration Industry; United States
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Quelch, John A. "Can Brand Trump Win a Presidency?" Harvard Business School Working Knowledge (June 7, 2016). (Republished by Forbes.com on June 7, 2016.)
  • 17 Sep 2013
  • First Look

First Look: September 17

  Publications September 2013 Management Science Diasporas and Outsourcing: Evidence from oDesk and India By: Ghani, Ejaz, William R. Kerr, and Christopher Stanton Abstract—This study examines the role of the Indian diaspora in the... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2016
  • First Look

October 4, 2016

reductions in higher-order multiple (HOM) live births (defined as three or more fetuses), following the initial publication of the Society for Assisted Reproductive Technology (SART) guidelines on ET in 1998. Design: Descriptive use and... View Details
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

altruistic and utilitarian motivations that differs from case to case. Family-owned businesses usually highlighted altruism as the main motivation driving them to engage in cross-sector collaborations.3 According to Norma Trevino, public... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 30 May 2000
  • Lessons from the Classroom

Entrepreneurship’s Wild Ride

During the last 15 years, entrepreneurship has developed from a marginal, struggling field of inquiry to a dynamic centerpiece of many business schools. As the Sarofim-Rock Professor of Business Administration at Harvard Business School... View Details
Keywords: by William Mahoney
  • 08 Apr 2014
  • First Look

First Look: April 8

  Publications August 2013 Journal of Consumer Research Brand Tourists: How Non-Core Users Enhance the Brand Image by Eliciting Pride By: Bellezza, Silvia, and Anat Keinan Abstract—This research examines how core consumers of selective... View Details
Keywords: Sean Silverthorne
  • 19 May 2015
  • First Look

First Look: May 19

scale. The authors propose that the concept of government as a minimalist platform-focusing on a handful of tasks and doing them well-was the key to success. The administration focused on land allocation, roads (mostly for walking), View Details
Keywords: Sean Silverthorne
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