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- Faculty Publications (157)
Show Results For
- All HBS Web (1,075)
- Faculty Publications (157)
- 20 Nov 2012
- First Look
First Look: November 20
reward firms for practices that go above and beyond the requirements of the law. "Self-policing" programs adopted by several agencies shift the burden of monitoring regulatory compliance and reporting noncompliance from the... View Details
Keywords: Sean Silverthorne
- 10 Apr 2012
- First Look
First Look: April 10
How can I avoid compromising my integrity—and stay out of jail? Using lessons from some of the world's greatest businesses, he provides incredible insights into these challenging questions. How Will You Measure Your Life? is full of... View Details
Keywords: Carmen Nobel
- 08 Nov 2011
- First Look
First Look: Nov. 8
Age-Dependent Taxes Author:Matthew C. Weinzierl Publication:Review of Economic Studies 78, no. 4 (October 2011) Abstract This article provides a new, empirically driven application of the dynamic Mirrleesian framework by studying a... View Details
Keywords: Sean Silverthorne
- 18 Jun 2001
- Research & Ideas
Tech Investment the Wise Way
margins provide the justification for the real and financial assets required to realize the value proposition. The margins and assets together establish the threshold for... View Details
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
discuss each of these myths in turn. Size Of The Reward Loyalty programs do not really work in grocery stores because the rewards that grocery retailers can afford to offer are too small. They cannot offer... View Details
- 21 Jul 2023
- Blog Post
Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow
business that is creating economic opportunity for marginalized communities in the United States. McClain, who also completed a master’s in public policy at the Harvard Kennedy School, will serve as chief of staff at BrightUp, a... View Details
- Profile
Rob Casper
opportunity," he says. "It's not about a fast-track career. It's about relationships, learning, and rewarding the two gentlemen who believe in me." "Frankly," Rob says, in reference to a prevailing investment... View Details
- Web
Health Plans - Institute For Strategy And Competitiveness
measuring and rewarding providers based on outcomes, maximizing patient value over the full cycle of care, minimizing paperwork, and competing for subscribers based on the ability to achieve positive health... View Details
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
particularly bad. The marginal cost is almost 75 percent, so every time you give a dollar to someone in the form of a turkey, or a ham, it's costing you 75 cents. In contrast, if you look at offers from the airlines, the cost of miles... View Details
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
price remains a primary determinant of whether a consumer will buy a product, free shipping provides an added enhancement for online merchants to consider. Shoppers are only one-tenth as sensitive to increases in shipping fees as they are... View Details
- 01 Jun 2010
- News
Alumni Books
by Gabriel Wisdom (OPM 26, 1998) (Wiley) Wisdom shows how to capitalize on value plays where the fundamentals are strong but the “general wisdom” about the security has turned negative. Most promising are the stocks Wall Street has marked down without regard to their... View Details
- 01 Jun 2003
- News
HBS Releases First-Ever Financial Report
How does HBS manage its business? For alumni interested in the financial operations of the School, HBS has published its first-ever financial report. The 42-page document provides an overview of how the School manages its resources as... View Details
- 30 Mar 2015
- News
Creating a sustainable world
of the work fuels her. “I like to create, and I like to do things that are relatively unusual and sometimes difficult to deliver.” The reward is in the results, which have taken the form of support for Ouicar, a French car-sharing... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member identification. It's a smart... View Details
- 01 Mar 2011
- News
Noted & Quoted
“To use economic terms, there are diminishing marginal returns to data-dumping in your answers.” — HBS professor emeritus John Kotter, author of Buy-In: Saving Your Good Idea from Getting Shot Down, on avoiding overuse of facts and... View Details
- 06 Oct 2003
- What Do You Think?
Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?
too long a period of time for the disruptive growth engine to function. Can the appropriate culture be created and rewarded and the process—or as Patel terms it, the "pathways" —be designed and managed successfully over... View Details
Keywords: by James Heskett
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
and using 'money' facilitates the exchange of goods and services. So we are still capitalists " Barry Shere commented that "I do not see how profits are neutered as a result of the pressure on prices and margins per transaction.... View Details
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
But in most scenarios, distribution channels, taken as a whole, seem more like a repository of lost opportunities than an effective delivery system that appropriately serves and rewards all participants. Powerful channel members routinely... View Details
- 06 Oct 2015
- First Look
October 6, 2015
handbook addresses these key questions and many more. It provides a comprehensive overview of consumer psychology, examining cutting-edge research at the individual, interpersonal, and societal levels. Leading scholars summarize past and... View Details
Keywords: Sean Silverthorne
- 07 May 2018
- Research & Ideas
Why Online Retailers Should Hide Their Best Discounts
e-commerce world is a brutal competitive environment,” says Harvard Business School marketing professor Thales Teixeira. “One of the biggest levers retailers have at their disposal to bring in customers is price.” More discounts, however, means reduced View Details