Processing Times - Publications - Faculty & Research

June 2017 (Revised May 2018)
Supplement

Hilti Fleet Management Video Supplements

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

This case explores the introduction of fleet management in the construction industry by the premium power tools manufacturer Hilti in 2000. Following its customers’ needs, Hilti moved from selling power tools to leasing them as a service. The introduction of the new... View Details

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14 Dec 2021
Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

constructive conflict and engagement.” The company formed a “culture committee” that Forlenza considered a waste of time and, ultimately, jettisoned, adding that: “Culture gets changed by doing real work in line with the new strategy, a... View Details

Keywords: by Michael Beer

September–October 2022
Article

Seeking Purity, Avoiding Pollution: Strategies for Moral Career Building

By: Erin Reid and Lakshmi Ramarajan

This study builds theory on how people construct moral careers. Analyzing interviews with 102 journalists, we show how people build moral careers by seeking jobs that allow them to fulfill both the institution’s moral obligations and their own material aims. We... View Details

Keywords: Personal Development and Career; Moral Sensibility

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August 2018 (Revised July 2020)
Case

Revenue Recognition at HBP

By: Paul Healy and Siko Sikochi

In early 2014, Paul Bills, CFO of Harvard Business Publishing (HBP), sat down with David Wan, the company’s CEO, to discuss budget preparations for the coming year. Bills noted that the performance of Corporate Learning, one of HBP’s three business units, would be... View Details

Keywords: Accrual Accounting; Budgets and Budgeting; Revenue Recognition; Financial Reporting; Publishing Industry; Education Industry; United States

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Program

Preparing to Be a Corporate Director

as an executive development tool Analyze board opportunities Evaluate opportunities for board service in various contexts and organizations Perform due diligence before joining a board Assess the time and commitment required to serve on a... View Details

March 1994 (Revised August 1997)
Case

Raychem Corp.: Interconnection Systems Division

By: Clayton M. Christensen

Describes the highly successful efforts of a management team to turn around the performance of a $30 million Raychem division that manufactures electronic connectors. The original manufacturing system was a batch operation, with a broad product line, high inventories,... View Details

Keywords: Cost Management; Time Management; Production; Organizational Change and Adaptation; Success; Performance; Strategy; Competitive Strategy; Electronics Industry

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2009
Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati

"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details

Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation

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2025
Working Paper

Extractive Taxation and the French Revolution

By: Tommaso Giommoni, Gabriel Loumeau and Marco Tabellini

We study the fiscal determinants of the French Revolution, exploiting plausibly exogenous variation in the salt tax—a large source of royal revenues and one of the most extractive forms of taxation of the Ancien Régime. Implementing a Regression Discontinuity... View Details

Keywords: Extractive Taxation; Regime Change; French Revolution; State Capacity; Taxation; History; Government Administration; Attitudes; Public Opinion

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05 Nov 2017
Blog Post

What You Need to Know about SVMP

The HBS Summer Venture in Management Program, an immersive, weeklong experience for rising college seniors, was developed to increase diversity and opportunity in business education. During their time on campus, SVMPers gain business... View Details

23 Sep 2020
Blog Post

Jo Tan (MBA 2021) Draws on Experience

freed up more time for me to illustrate, especially since the number of social activities have been reduced,” she stated. “It has also given me more time to reflect about my work.” She usually works from her... View Details

Program

Private Equity and Venture Capital

Details Take advantage of the right opportunities at the right time Evaluate the impact of market cycles so you can move on opportunities with the most potential Apply best practices for making investments, both within your borders and in... View Details

Keywords: Finance; Finance

05 Feb 2024
Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

between 2007 and 2021. He also gathered and analyzed 1 million newspaper job postings, 6 million manager resumes and job reviews, and 430,000 Indeed.com job reviews. The data shows: Managerial job postings that required collaborative skills and experience increased by... View Details

Keywords: by Ben Rand

November 2006
Case

Kroger Union Negotiations

By: Dennis A. Yao

A stylized version of the negotiations between Kroger Company and its local unions during the mid-1980s. Management faces a sequence of individual negotiations with local unions during a time of weak economic performance when management is seriously considering... View Details

Keywords: Job Cuts and Outsourcing; Wages; Management; Negotiation Participants; Negotiation Process; Negotiation Tactics

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Educators

07 Dec 2009
Research & Ideas

Government’s Positive Role in Kick-Starting Entrepreneurship

believe that these extraordinary times call for massive public funds to be used for economic interventions, shouldn't these efforts be at least partially designed to promote new enterprises? Second, in many nations the venture industry is... View Details

Keywords: by Sean Silverthorne; Technology

Program

Leading Professional Service Firms

governance, decision-making, performance approaches, and metrics Optimize the use of your time and energy, achieve work-life balance, and help your colleagues to do the same Communicate your vision and strategy effectively and inspire... View Details

Keywords: Professional Services; Professional Services

21 Feb 2017
First Look

First Look at New Research: February 21

“linguistic-cultural expats” who, while neither native to the lingua franca nor the organization’s home culture, surprisingly have the easiest time adjusting to language changes. Neeley demonstrates that language can serve as the conduit... View Details

Keywords: Carmen Nobel

July 1992
Case

Riverside and DEC: Riverside Lumber Confidential Instructions

By: Howard Raiffa and Thomas T. Weeks

A two-party, integrative, negotiation exercise involving several pre-specified issues to be resolved. Each party is given a pre-specified scoring system in monetary units. Side payments, within limits are possible. Face-to-face negotiations take place with no... View Details

Keywords: Natural Environment; Government and Politics; Pollutants; Negotiation Types; Negotiation Process; Forestry Industry

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09 Nov 2006
Research & Ideas

Andy Grove: A Biographer’s Tale

memory business. Now another very important decision that was taken at the same time was to sole source the 386. Intel had a series of microprocessors. The microprocessor is the central processing unit. It... View Details

Keywords: by Sean Silverthorne; Computer

14 Feb 2023
Blog Post

Recruiting During Uncertainty: How to Meet Students Where They Are

The early 2023 job market is a story of mixed signals. Scrolling their LinkedIn newsfeed, students are seeing a sea of layoffs. Yet at the same time the unemployment rate has hit a 53-year low. Some companies are proactively seeking more... View Details

Keywords: All Industries

September 2016
Case

Partners Group: Ain't No Mountain High Enough

By: Nori Gerardo Lietz and Ricardo Andrade

Partners Group (PG), a Swiss-based PE manager, initiated a series of strategic shifts and evolved from a predominately fund-of-funds manager into a large, multi-asset class PE firm focused on direct investments. PG was the first PE firm to go public in 2006. A number... View Details

Keywords: Business Model; Management Practices and Processes; Entrepreneurship

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