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- Faculty Publications (351)
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- All HBS Web (996)
- Faculty Publications (351)
- 13 Mar 2012
- First Look
First Look: March 13
software and IT services industry as players seek to develop their capabilities for their growing domestic market. We describe the implications of our findings for CIOs in developed countries. Our main prediction is that the challenges of... View Details
Keywords: Sean Silverthorne
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
little performance variability—because the tasks are standard, because the firm or industry has reduced variability, or because the business model limits the bandwidth of performance variance. Think about the difference between sales... View Details
Keywords: by Carmen Nobel
- 15 Jul 2014
- First Look
First Look: July 15
Publications August 2013 Strategic Entrepreneurship Journal Business Model Evaluation: Quantifying Walmart's Sources of Advantage By: Brea-Solís, Humberto, Ramon Casadesus-Masanell, and Emili Grifell-Tatjé Abstract—We develop an... View Details
Keywords: Carmen Nobel
- 01 Jun 2023
- News
Curb Appeal
cuts that eviscerated core services such as street sweeping and litter-bin collection. The results were both predictable and unpleasant: a “visibly filthier” city, to use Tisch’s phrase, and an exploding rat problem. The funding and... View Details
- 19 Apr 2010
- Research & Ideas
The History of Beauty
largest, most professionally managed global companies find it hard to predict the success of product launches, and can stumble badly. One estimate is that 90 percent of new fragrance launches fail. Getting the word out to consumers, and... View Details
- 2016
- Working Paper
The Impact of Supplier Inventory Service Level on Retailer Demand
By: Nathan Craig, Nicole DeHoratius and Ananth Raman
To set inventory service levels, suppliers must understand how changes in inventory service level affect demand. We build on prior research, which uses analytical models and laboratory experiments to study the impact of a supplier's service level on demand from... View Details
Keywords: Customer Satisfaction; Forecasting and Prediction; Learning; Consumer Behavior; Service Delivery; Performance Expectations; Apparel and Accessories Industry; Service Industry
Craig, Nathan, Nicole DeHoratius, and Ananth Raman. "The Impact of Supplier Inventory Service Level on Retailer Demand." Working Paper. (Revised January 2016.)
- October 2018
- Article
The Operational Value of Social Media Information
By: Ruomeng Cui, Santiago Gallino, Antonio Moreno and Dennis J. Zhang
While the value of using social media information has been established in multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions. This study attempts to... View Details
Cui, Ruomeng, Santiago Gallino, Antonio Moreno, and Dennis J. Zhang. "The Operational Value of Social Media Information." Special Issue on Big Data in Supply Chain Management. Production and Operations Management 27, no. 10 (October 2018): 1749–1774.
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
Maurice Schweitzer. Q: Are goals by themselves a problem, or is it the way we use them? A: When we can so easily predict the dysfunctional behavior that will ensue, I would argue that it is the goals themselves. Far too often, people want... View Details
Keywords: by Sean Silverthorne
- Web
Globalization - Faculty & Research
competition, and earnings management affect mean reversion in accounting return on assets. Using a sample of 48,465 unique firms from 49 countries, we find that accounting returns mean revert faster in countries where there is more product and capital market... View Details
- Web
Advisory Board - Entrepreneurship
entrepreneurship, branding, and innovation expertise. Bluemercury’s innovative retailing and human resource model has been the topic of numerous books, including Shopping: Why We Love it and How Retailers Can Create the Ultimate Customer... View Details
- Web
Winners & Runners-Up | New Venture Competition
healthier alternative candy bar snack. Business Track, 2025 Argus Systems Lisa Yan (MBA 2025) Drew Borinstein (MBA 2025) Business Track Winner Accelerating AI model development for physical AI. HydroHaul Eli Litchman (MBA 2025) Fenil... View Details
- Web
Research Computing Services - Faculty & Research
and matching Review of papers and assistance addressing reviewers' comments Identification and testing of new methods and approaches The expertise of RCS staff includes: Statistical analysis Predictive View Details
- 30 Nov 2007
- What Do You Think?
What Is Management’s Role in Innovation?
little to contribute to processes of creation and innovation. While asking "What isn't management's role in innovation?," Michelle Malay Carter states the case this way: "Nearly all current performance management models are... View Details
Keywords: by Jim Heskett
- 22 Sep 2009
- First Look
First Look: September 22
model reconfigurations. We consider three business models: the proprietary model (where all software modules offered by the firm are proprietary), the open source model (where... View Details
Keywords: Martha Lagace
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
this laughing matter to the test. In a new study, he used that joke and 32 others to determine whether people or artificial intelligence (AI) could do a better job of predicting which jokes other people consider funny. The question is... View Details
Keywords: by Dina Gerdeman
- 10 Apr 2012
- First Look
First Look: April 10
process is to help diffuse stringent local standards through more centralised regulations, a dynamic that has recently become more important in the EU than in the U.S. Book: http://www.e-elgar.com/bookentry_main.lasso?id=14063 Working PapersExpertise Dissensus: A... View Details
Keywords: Carmen Nobel
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
information. As such, the professors devised an algorithm to identify how review text on Yelp is associated with regulatory inspections. They found that food handling violations are predicted by words like “sick” and “nauseous,” while the... View Details
- 12 Apr 2016
- First Look
April 12, 2016
time is lower, such as during school breaks or time off from work, then such models predict that the number of ideas developed will be greater, but the average quality will be lower due to the lower expected... View Details
Keywords: Sean Silverthorne
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
Workers who used to be fine with regular office hours pre-pandemic are still struggling, as the pandemic continues to affect their availability and the predictability of their work hours. Parents with vaccinated kids could still find... View Details
Keywords: by Kristen Senz
- 10 Oct 2007
- First Look
First Look: First Look: October 10
purchases the same customers make when shopping without a coupon. The standard permanent income or lifecycle theory of consumption predicts that grocery spending will be unaffected by the use of a $10-off coupon, while a simple mental... View Details
Keywords: Martha Lagace