Platform Governance - Publications - Faculty & Research

01 Jun 2012
News

Think Locally, Act Globally

In 1992, after reforms by India’s government improved the country’s business climate, he formed a consortium that included SFR-France, Emtel-Mauritius, and MSI-UK and bid successfully for one of four mobile-phone network licenses... View Details

Keywords: Garry Emmons; Telecommunications; Information

15 Aug 2024
Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

Establish clear accountability and governance structures, including appropriate legal counsel. Consider where it is needed and proper to have insurance, such as Directors and Officers (D&O) liability coverage, for people in critical... View Details

Keywords: by Hise Gibson and Anita Lynch

11 Jan 2018
News

Taking the High Road

or said, or quickly put out on the media platforms that are out there today. And let's watch what people do. No matter how challenging something appears to be at a point in time, it's just setting the stage for you to be able to... View Details

06 Aug 2008
Research & Ideas

Are the Olympics a Catalyst for China Reforms?

With China hosting the Summer Olympic Games starting this week, some reformers see an opportunity to use the world stage as a platform to pressure the country's leadership into expanding social freedoms. Judging by recent news, they don't... View Details

Keywords: by Sean Silverthorne

01 Mar 2018
What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

economy running at near peak efficiency because of the factors you mention? ... A new economy would have new governing rules, but I don’t see new rules taking hold today. Now, having a factory full of AI machines that learn and robot... View Details

Keywords: by James Heskett

11 Oct 2016
First Look

October 11, 2016

firms’ institution-seeking behavior by documenting how they make strategic use of weaker institutions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51721 Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with... View Details

Keywords: Sean Silverthorne

20 Apr 2015
Blog Post

India Conference 2015

Madhav (General Secretary BJP) and Mr. Prithvi Raj Chavan (Ex. Chief Minister of Maharashtra). Mr. Madhav, spoke about how the BJP was able to effectively use new social media platforms to not only gauge but also engage with the relevant... View Details

03 Aug 2010
First Look

First Look: August 3

performance. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1437027 Leniency in Private Regulatory Enforcement: The Role of Organizational Scope and Governance Authors:Lamar Pierce and Michael W. Toffel Abstract... View Details

Keywords: Martha Lagace

27 May 2014
First Look

First Look: May 27

Download working paper: http://ssrn.com/abstract=2182628 Government Green Procurement Spillovers: Evidence from Municipal Building Policies in California By: Simcoe, Timothy, and Michael W. Toffel Abstract—We study how View Details

Keywords: Sean Silverthorne

17 Oct 2012
Research & Ideas

America Needs a Manufacturing Renaissance

operations to Asia as well. In chapter 4, we will offer a framework for determining when it matters whether R&D and manufacturing are located near each and when it does not. Theme 2: The Industrial Commons Is a Platform for Growth The... View Details

Keywords: by Gary P. Pisano & Willy C. Shih; Manufacturing

12 Oct 2006
First Look

First Look: October 12, 2006

http://www.hbs.edu/research/pdf/07-021.pdf Coerced Confessions: Self-Policing in the Shadow of the Regulator Authors:Jodi L. Short and Michael W. Toffel Abstract As part of a recent trend toward more cooperative relations between regulators and industry, novel View Details

Keywords: Sean Silverthorne

01 Jun 2014
News

What’s Next

Engagement Opportunities The "Case for HBS" ebook NN: We have been giving both of these questions a lot of thought, particularly since the launch of the edX/HarvardX platform more than a year ago. We've approached this at HBS not as an... View Details

Keywords: HBS Campaign; Colleges, Universities, and Professional Schools; Educational Services

Web

Winners & Success Stories | New Venture Competition

New Venture Competition Winner, Social Enterprise Track: Lexi Lexi is an AI-powered medical interpretation platform that enables instant, accurate, and HIPAA-compliant communication between providers and patients across the care... View Details

18 Feb 2013
Research & Ideas

Breaking Through a Growth Stall

identify your core customers and build a scalable platform for growth around them. That's the message from Frank V. Cespedes, the MBA Class of 1973 Senior Lecturer of Business Administration at Harvard Business School; James P. Dougherty,... View Details

Keywords: by Sean Silverthorne

04 Sep 2019
News

In My Humble Opinion: Status Update

on KLM airline’s use of the Facebook Messenger platform for customer care, says Levine, and Walmart’s employee training program, which features Oculus Go’s virtual reality headsets. No stranger to the Facebook family, Levine came to the... View Details

Keywords: Julia Hanna

January 2017 (Revised June 2017)
Case

Chicago and the Array of Things: A Fitness Tracker for the City

By: Rajiv Lal and Scott Johnson

The city of Chicago has recently launched a project called the Array of Things. The program involves a series of sensor nodes placed around the city that capture a massive amount of data including pedestrian and vehicle flow, air quality, and cloud cover. The Array of... View Details

Keywords: Smart Connected Products; Smart Cities; Internet Of Things; Sensors; Govenment; Government Administration; Technological Innovation; Digital Platforms; Applications and Software; Information Infrastructure; Internet and the Web; Public Administration Industry; Technology Industry; Chicago; United States

Citation

Educators

29 Jul 2008
First Look

First Look: July 29, 2008

Supplement (C), 108-035: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=108035 Purchase Supplement (D), 108-036: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=108036 Facebook View Details

Keywords: Martha Lagace

26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

record health worker attendance and patient adherence to protocol, and they automatically prompt follow-up treatment. We combine data from surveys, independent field visits, and government registers to identify impacts on TB-control... View Details

Keywords: Dina Gerdeman

01 Mar 2014
News

Everything Old Is a New Opportunity

social sharing platform to help older adults live independently longer and provide tighter connection to family. CareSolver is a startup run by two current HBS students. It activate, educates, and supports the nation's $450... View Details

Keywords: Robert S. Benchley; Health, Social Assistance; Personal Services

January 2004 (Revised October 2006)
Case

Electronic Arts in Online Gaming

By: Thomas R. Eisenmann and Justin Wong

Electronic Arts (EA), the world's largest independent video-game publisher, must decide whether to support Microsoft's initiatives in online gaming. Historically, EA has been platform-agnostic, releasing versions of its titles for all major console platforms. However,... View Details