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  • 22 Jan 2007
  • Research & Ideas

The Immigrant Technologist: Studying Technology Transfer with China

entrepreneurship in China? A: Our interviews in Beijing and Shanghai emphasized that China is not for everybody. Even though the country generates a lot of excitement, offers a huge consumer market, and retains a lower-cost but very well-educated labor force, China is... View Details
Keywords: Re: William R. Kerr; Technology; Computer
  • 18 Jan 2019
  • Blog Post

Exploring the Tech World Through WesTrek

What do New York City, Philadelphia, and Boston all have in common? They’re all cities on the east coast, and they also happen to be the only places I’ve ever lived, except the few months that I lived in Belgium during college.   Despite... View Details
  • 2016
  • Working Paper

Entrepreneurs and the Co-Creation of Ecotourism in Costa Rica

By: Geoffrey Jones and Andrew Spadafora
Between the 1970s and the 2000s, Costa Rica became established as the world’s leading ecotourism destination. This working paper suggests that although Costa Rica benefited from biodiversity and a pleasant climate, the country’s preeminence in ecotourism requires more... View Details
Keywords: Tourism; Latin America; Business History; Sustainable Strategy; Sustainability; Nonprofit; Entrepreneurs; Environment; Entrepreneurship; History; Environmental Sustainability; Tourism Industry; Costa Rica
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  • March 2009 (Revised May 2011)
  • Case

The Credit Suisse/Gerson Lehrman Group Alliance

By: Robert G. Eccles and Laura Winig
The equity research department of Credit Suisse and the expert network firm of Gerson Lehrman Group, historically competitors, have established a strategic alliance which both believe will give them a competitive advantage. Under the leadership of its head of equity... View Details
Keywords: Business Model; Financial Crisis; Investment Banking; Innovation and Invention; Alliances; Social and Collaborative Networks; Competitive Advantage; Banking Industry
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  • April 2019
  • Article

Score Blending: How Scale Response Grouping Biases Perceived Standing

By: Ryan Hauser and Norbert Schwarz
Numerical values—from test scores to credit scores—inform us of our relative standing and can shape our decisions. The values are usually presented in a continuous format (which places scores on a single line) or a grouped format (which separates scores into several... View Details
Keywords: Decision-making; Scale; Decision Making; Perception
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  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

Entrepreneurship: How Much of the Spatial Distribution Can We Explain? Authors:Edward L. Glaeser and William R. Kerr Abstract Why are some places more entrepreneurial than others? We use Census Bureau data to study local determinants of... View Details
Keywords: Martha Lagace
  • Profile

Cathy Zhou

Why was earning your MBA at HBS important to you? I went to HBS because I wanted to be at a place that would push me to think big -- about what drives me professionally and personally, about the type of business leader I wanted to be, and... View Details
Keywords: Technology
  • March 2010
  • Article

I'll Have the Ice Cream Soon and the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time

By: Katherine L. Milkman, Todd Rogers and Max Bazerman
How do decisions made for tomorrow or two days in the future differ from decisions made for several days in the future? We use data from an online grocer to address this question. In general, we find that as the delay between order completion and delivery increases,... View Details
Keywords: Time Management; Service Delivery; Internet and the Web; Decisions; Customers; Retail Industry
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  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

Every business leader faces difficult tradeoffs when working to make a company both profitable and purposeful. But leaders who articulate a company’s deep purpose can tap into that broader vision to help them navigate short-term decisions... View Details
Keywords: by Ranjay Gulati
  • 25 Oct 2016
  • First Look

October 25, 2016

understanding of how consumers adopt innovations with how firms effectively acquire, serve, and retain customers. The result is a lens through which to view the commercial potential of innovations and a powerful vehicle for placing a... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2004
  • Research & Ideas

Four Ways to Create Lasting Change

Many managers know that even when their firm launches a change initiative with great fanfare, it is tough to make the changes last. More often than not, employees wearily dismiss the initiative as another management fad. Soon enough,... View Details
Keywords: by Martha Lagace
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

over 33 million reviews for local businesses, with some sporting more than 1,000 reviews each. How, then, does a consumer make sense of the spate of opinions, many of which contradict each other? New research suggests a scientific way to... View Details
Keywords: by Kim Girard; Food & Beverage
  • 10 Jan 2005
  • Research & Ideas

The Knowledge Coach

years—developing a gut reaction that a particular candidate, while spectacular on paper, isn't a good fit for his portfolio company. At the end of the day, as Leonard and Swap argue in their new book, Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom,... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 26 Apr 2024
  • HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

game? Sanders sets high expectations, clearly lays out the plan, checks to make sure people are following through, and provides all the logistical support the team needs to succeed both on and off the field. “Deion reminds me of military... View Details
Keywords: by Avery Forman; Sports
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

democratic history and an immediate, practical exercise for anyone looking for a way to strengthen our common civic commitments. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52134 2017 Academy of Management Annals View Details
Keywords: Carmen Nobel
  • 01 May 2012
  • First Look

First Look: May 1

behavioral ethics as the study of systematic and predictable ways in which individuals make ethical decisions and judge the ethical decisions of others that are at odds with intuition and the benefits of the broader society. By focusing... View Details
Keywords: Carmen Nobel
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

Summing Up Does U.S. health care need more pull or push? There are clear symptoms that something is wrong with U.S. health care. In Edward Hare's words, "It's making us uncompetitive and turning us against each other." In this... View Details
Keywords: by Jim Heskett; Health
  • 20 Jun 2023
  • Research & Ideas

Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories

Graeber. Similarly, wrapping a story around a statistic could also extend its currency when it comes to the ability of the audience to recall it later. Cues extend stories’ life. A story about dining will stick around longer if the story is View Details
Keywords: by Scott Van Voorhis
  • Program

Launching New Ventures

managerial skills needed to make sound investment decisions, manage rapid change, and ensure the success of your new enterprise throughout its lifecycle. Details Conceive, launch, and grow a successful new venture Analyze, prioritize, and... View Details
  • 25 Jan 2024
  • Research & Ideas

Being a Team Player: Why College Athletes Succeed in Business

C-suite roles than their classmates, says Paul Gompers, the Eugene Holman Professor of Business Administration at Harvard Business School, who is one of the study’s co-authors. “It certainly makes sense that that kind of intense... View Details
Keywords: by Rachel Layne