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- All HBS Web (498)
- Faculty Publications (84)
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Online Transforming Customer Experiences Course | HBS Online
development needs. Learn More Our Difference Transforming Customer Experiences will equip you with tools to develop effective service and customer experience strategies and frameworks for elevating employees, engaging consumers, and... View Details
- 07 Feb 2007
- Research & Ideas
Dividends from Schumpeter’s Noble Failure
particularly those of Richard Kahn, whose multiplier effect became crucial to Keynes's thesis. Meanwhile, Keynes discarded some of his own wrong-headed arguments and excess verbiage.11 Schumpeter, working almost alone, seldom exposed his... View Details
Keywords: by Thomas K. McCraw
- 25 Aug 2022
- News
Open Market
called Say that allows retail investors, for instance, to ask questions at quarterly earnings meetings (something that was historically reserved for the analysts). And now some of our peers are also embracing this opportunity to give... View Details
- Web
Departments | Employment
challenges and to assist them in developing effective solutions. We aspire to help leaders think clearly about the design of economic and political institutions that will enable firms and societies to thrive while maintaining the physical... View Details
- 01 Sep 2011
- News
The City Solution
transit and more effective use of heat, water, and energy — would significantly reduce carbon emissions,” says HBS senior lecturer John Macomber, whose real-world background is in real estate, construction, services, and technology. “The... View Details
- 01 Sep 2006
- News
Down the Memory Chute
over and the graduate has embarked on his business career, no one will hand him a ‘case.’ ” Instead, Raymond argued, the graduate will have to go out and in effect put together his own case before he can use the skills learned at HBS. WAC... View Details
Keywords: Garry Emmons
- 01 Mar 2023
- News
March 2023 Alumni and Faculty Books
questions for leaders and potential leaders. What does it take to lead effectively now? What does leadership even mean? In Lead to Win, Carla Harris examines the journey from individual contributor to leader. She targets the essential... View Details
- 08 Mar 2004
- Research & Ideas
Secret to Success: Go for “Just Enough”
thirty-nine-year-old fellow we interviewed cashed out his start-up software business for a cool $19 million in 1999 and felt ashamed to tell his peers he hadn't made more! When records break at such earth-shattering speed, being all we... View Details
Keywords: by Laura Nash & Howard Stevenson
- 01 Dec 1999
- News
The Way You See It
than twice as likely to pick it for that spot than were their older colleagues (who ranked the Internet only slightly ahead of jet travel). "More people are using the Internet faster than was the case with the automobile, the telephone, or television," concluded one... View Details
- 01 Dec 2012
- News
From Where We Stand
across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then build the next generation of... View Details
- Web
2018 Symposium - Race, Gender & Equity
groups, university and system-wide initiatives. She is also affiliate faculty of the George Washington School of International Affairs in Leadership Studies and faculty emeritus for the RISE San Diego Urban Leadership Program that trains and empowers urban leaders to... View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
to study must have had a compounded annual growth rate in revenues, profits, and market capitalization that exceeded the 50th percentile of industry peers between 1997 and 2006 or for the CEO's tenure. Corresponding figures were used for... View Details
Keywords: by Martha Lagace
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
companies that can afford to buy that—but there aren’t millions. And it’s very difficult to price discriminate on something which is a physical asset that you sell. Because if you’ve got effectively the exact same box that you’re selling... View Details
- 01 Jun 2009
- News
Dispatches from the Global Classroom
There’s a lot of self-learning that goes on in the process of adjusting to a different environment. “Some students are better at reaching across cultures and being effective communicators in ambiguous situations,” continues Abrami, who... View Details
- 25 Oct 2024
- Blog Post
Harvard Business School Announces Latest RISE Fellows
and college students to share the stories of marginalized communities across campuses. “While at HBS, I look forward to hosting film screenings and collaborating with my peers to ensure that the future of the entertainment industry is... View Details
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
second interview. We looked at, basically, how much do the entrepreneurs learn over a period of time, how much do they mature as entrepreneurs? We asked them what…the sources were of that learning, how much was retained from the mentors, how much was retained from... View Details
Keywords: by Sean Silverthorne
- 19 Aug 2024
- News
Quantum Leap
and sit directly on top of the control chips, effectively squeezing a roomful of equipment into a fingernail-sized package. Levy acknowledges that full-blown, enterprise-grade quantum computers are still a ways off. This is hardly... View Details
- 10 Mar 2009
- First Look
First Look: March 10, 2009
and suggest the effects on subsequent reporting periods and competitor behavior are greater than previously documented. Download the paper: http://www.hbs.edu/research/pdf/08-073.pdf Geography, Poverty and Conflict in Nepal (revised)... View Details
Keywords: Martha Lagace
- 30 Jul 2024
- News
Reddit’s Rise
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Jen Wong (MBA 2004) joined Reddit as COO in 2018, the user-generated content site wasn’t exactly a burning building...but it might have been... View Details
- 08 Sep 2016
- News
How We Make It Work
never work late or on weekends. I’ve found that if you work efficiently during the day, you can “just leave” at 5:30 or 6. These are pretty simple things, but over the years the effect of being home for dinner and to see the kids added... View Details