Publications

July 2010
Teaching Note

Executive Pay and the Credit Crisis of 2008 (TN) (A) and (B) and The Credit Crisis of 2008: An Overview

By: V.G. Narayanan and Lisa Brem

Teaching Note for 109036, 110005, and 110048. View Details

Keywords: Financial Crisis; Compensation and Benefits; Management Teams

June 2023 (Revised August 2023)
Background Note

Subscription Models: Recurring Revenues for Lasting Growth

By: Elie Ofek and Amy Konary

This note offers a comprehensive exposition to subscription revenue models and aims to explain their recent rise. It covers the advantages to firms of employing a subscription-based approach to monetization (as opposed to “one-off” upfront payment), as well as the... View Details

Keywords: Business Model; Revenue; Product Design

Article

(Too) Optimistic about Optimism: The Belief that Optimism Improves Performance.

By: Elizabeth R. Tenney, Jennifer M. Logg and Don A Moore

A series of experiments investigated why people value optimism and whether they are right to do so. In Experiments 1A and 1B, participants prescribed more optimism for someone implementing decisions than for someone deliberating, indicating that people prescribe... View Details

Keywords: Optimism; Bias; Accuracy; Decision Phase; Performance; Attitudes; Performance Improvement; Perception; Outcome or Result

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28 Dec 2010
Working Paper Summaries

The Psychological Costs of Pay-for-Performance: Implications for Strategic Compensation

Keywords: by Ian Larkin, Lamar Pierce & Francesca Gino

2020
Working Paper

Accounting for Product Impact in the Consumer Finance Industry

By: George Serafeim and Katie Trinh

We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor credit card providers within the consumer finance industry. We design a monetization methodology that allows us to calculate monetary impact estimates... View Details

SSRN

25 Feb 2020
Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

Freedom to use vacation time to attend celebrations with family and friends helps improve performance for employees who work far away from their hometowns, new research by Prithwiraj Choudhury suggests. When... View Details

Keywords: by Kristen Senz

2021
Working Paper

Accounting for Product Impact in the Water Utilities Industry

By: George Serafeim and Katie Trinh

We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor companies within the water utilities industry. We design a monetization methodology that allows us to calculate monetary impact estimates of water... View Details

2022
Conference Presentation

Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness

By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman

Competition is prevalent in organizations. For example, people often compete against their colleagues for status and recognition in the workplace or for opportunities for advancement. Workers also compete against others to get hired into organizations in the first... View Details

Keywords: Status and Position; Organizational Culture; Motivation and Incentives; Behavior

April 2021
Article

Evaluating Firm-Level Expected-Return Proxies: Implications for Estimating Treatment Effects

By: Charles M.C. Lee, Eric C. So and Charles C.Y. Wang

We introduce a parsimonious framework for choosing among alternative expected-return proxies (ERPs) when estimating treatment effects. By comparing ERPs’ measurement-error variances in the cross section and in time series, we provide new evidence on the relative... View Details

Keywords: Implied Cost Of Capital; Expected Returns; Cost of Capital; Investment Return; Performance Evaluation

2024
Working Paper

Does the Case for Private Equity Still Hold?

By: Nori Gerardo Lietz and Philipp Chvanov

Private Equity (“PE”) received a 10-fold increase in capital flows since the Great Financial Crisis (“GFC”) Investors sought higher nominal returns relative to those they could obtain in the public capital markets. This paper questions the fundamental assumptions... View Details

Keywords: Private Equity; Investment Return; Investment Portfolio; Financial Markets

SSRN

February 9, 2022
Article

What's the Optimal Workplace for Your Organization?

By: Maria P. Roche and Andy Wu

More than two years in the COVID-19 pandemic, companies are struggling with how to reimagine their workspaces for their strategic needs. Too often, leaders push the decision down the road when, in fact, taking decisive action now can pay off later. But how do you... View Details

Keywords: Workplace; Organization; Hybrid Organizations; Office Space; Growth; Remote Work; Strategy; Organizations; Growth and Development; Working Conditions

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January 1993 (Revised May 2002)
Background Note

Note on Techniques for Analyzing Business Problems

A six-step technique for solving business problems is presented: stating the problem, developing a framework for analysis, identifying key issues, performing analysis, drawing conclusions, and making recommendations. Intended to be used with a case or cases that... View Details

Keywords: Decision Making; Framework; Management Analysis, Tools, and Techniques; Problems and Challenges

January 2021 (Revised March 2021)
Supplement

Toyota and Its Labor Union in Argentina (B)

By: Jorge Tamayo, Erik Snowberg and Jenyfeer Martinez Buitrago

Toyota Argentina (TASA) and the union representing automotive industry workers in the country had been working together since 2011 to address the challenges faced by Toyota’s manufacturing plant in Zárate (Argentina). The strategy for moving forward was built on an... View Details

Keywords: Manufacturing Performance; Production; Performance Improvement; Strategy; Labor Unions; Labor and Management Relations; Agreements and Arrangements; Strategic Planning; Factories, Labs, and Plants; Auto Industry; Argentina

August 1981 (Revised December 1995)
Background Note

Orientation for Viewing ""Twelve O'Clock High""

Orients the student to the film "Twelve O'Clock High." Contains a list of the characters and exhibits summarizing the evolution of the organization structure of the 918th bomber group during the film. Also provides for student note taking on various stages in the... View Details

Keywords: Organizational Change and Adaptation; Organizational Structure

June 2005 (Revised August 2011)
Case

Narayana Hrudayalaya Heart Hospital: Cardiac Care for the Poor (A)

By: Tarun Khanna, V. Kasturi Rangan and Merlina Manocaran

Describes the mission, vision, and strategy of a team of entrepreneurs headed by a charismatic heart surgeon who founded a heart hospital in Bangalore, India. The purpose of the hospital was to offer health care for the masses. This tertiary care hospital performed... View Details

Keywords: Social Entrepreneurship; Health Care and Treatment; Goals and Objectives; Social Marketing; Mission and Purpose; Strategic Planning; Social Enterprise; Welfare; Health Industry; Service Industry; Bangalore

13 Jun 2011
HBS Case

Mobile Banking for the Unbanked

low-cost handsets and the opportunity to buy airtime in advance. "A subscription model doesn't appeal to the poor at all," Rangan says. "They don't want to pay a fee for something they might... View Details

Keywords: by Carmen Nobel; Banking; Communications; Telecommunications

December 2000
Case

Drug Wars, The: Pfizer's Hostile Bid for Warner-Lambert in 1999

By: Stephen P. Bradley and Matthew Sandoval

Describes Pfizer's hostile bid for Warner-Lambert in the fall of 1999. Allows for an evaluation of the possible synergies created and poses the question as to whether Pfizer will pay too much. View Details

Keywords: Acquisition; Bids and Bidding; Competitive Strategy; Valuation