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  • Web

Frequently Asked Questions - Creating Emerging Markets

Videos and transcripts have been used both for teaching and scholarly research purposes. Please see the CEM case collection and recent publications for examples on how this material has been used. They have also formed the basis of... View Details
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

of organizational capabilities, technological innovation through R&D, problem solving, knowledge, and continuous learning—investment in human capital and technology that only firms could generate. Chandler placed the issue of... View Details
Keywords: by Sean Silverthorne
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

after much smaller scale errors or "near misses." These formal studies were forums designed explicitly for the purpose of learning from mistakes by probing deeply into their causes. In addition, cross-functional teams, known as "Safety Action... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

those surveyed, 45 percent of Alignable members reported that workers within their companies had seen their jobs move online. In the NABE survey, about 80 percent of respondents said their companies had adopted some form of remote work... View Details
Keywords: by Kristen Senz
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

Business School and author of nine books, including Learning in Action. The details vary, but in the main, all organizational change involves three phases: an initial stage of recognition and preparation, followed by the implementation of... View Details
Keywords: by Nick Morgan
  • 19 Sep 2005
  • Research & Ideas

Rethinking Company Loyalty

Few business leaders would deny the importance of organizational loyalty; perhaps fewer still believe they can achieve it the way they once did. After all, the lifetime contract expired long ago, and your people—especially your best... View Details
Keywords: by Lauren Keller Johnson
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • September 2017
  • Case

Tencent

By: John R. Wells and Gabriel Ellsworth
Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking service provider with several of the... View Details
Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Profit; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Emerging Markets; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Product Development; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Value Creation; Communications Industry; Entertainment and Recreation Industry; Financial Services Industry; Information Industry; Information Technology Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Music Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; Web Services Industry; Asia; China; Canton (province, China)
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  • 2008
  • Chapter

Corporate Honesty and Business Education: A Behavioral Model

By: Rakesh Khurana and Herbert Gintis
Since the mid-1970s neoclassical economic theory has dominated business school thinking and teaching in dealing with the nature of human motivation. However valuable in understanding competitive product and financial markets, neoclassical economic theory employs an... View Details
Keywords: Business Education; Ethics; Managerial Roles; Corporate Social Responsibility and Impact; Organizational Culture; Business and Shareholder Relations; Mathematical Methods; Behavior
Related
  • 20 Mar 2000
  • Research & Ideas

Incubators: The New Venture Capitalists?

issues on the subject at the Cyberposium panel "Incubators: The New Venture Capitalists?" Although the forms of their organizations vary in large and small ways, one thing all the participants agreed on was that incubators are... View Details
Keywords: by Kenneth Liss
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

in crises. These survey results form the basis for our analysis and advice below. Do consumers want to hear from brands during a crisis? Yes, they do, but only when that communication is comforting and reassuring to them and provides... View Details
Keywords: by Jill Avery and Richard Edelman
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

other colleagues published an experimental study showing that organizations can encourage honest reporting on financial documents—for example, expense reports or tax forms—simply by moving the signature line to the top of the form so that... View Details
Keywords: by Carmen Nobel; Education
  • Web

Harvard Business School

company's satellite strategy. In 1984, Jones formed Corporate Organizational Dynamics, Inc., a consulting firm specializing in organizational effectiveness. Claudine B. Malone... View Details
  • 01 Feb 2002
  • News

It's academic. (Not!)

information technology and management, or organizational behavior. That broad range of choices, coupled with the satisfaction of conducting research in the field, generates an extraordinary demand for the handful of available places each... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

companies, and the gender pay gap persists. While young women are aware of these systemic problems, the more nuanced forms of sexism that persist today often take them by surprise, say Ammerman and co-author Boris Groysberg, the Richard... View Details
Keywords: by Kristen Senz
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

systems of adherence. Case 1: Learn and deploy new information Geographic diversification is often seen by managers as a useful way to tap into new sources of growth. In case of a pandemic, a specific form of geographic... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

of the ways in which ideas, images, and other forms of organizational content pass between leaders and employees, or from one employee (or group of employees) to another. It occupies roughly the same space... View Details
Keywords: Re: Boris Groysberg
  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

telecommuting is "dangerous to health"—the title of the column that prompted these responses—depends on several factors ranging from organizational culture and job type to skill level and personality. Eleanor Latimer adds... View Details
Keywords: by James Heskett
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

or cult of the CEO was "Made in America." But the main point is that we tend to forget that American firms pioneered a vast, bureaucratic, middle management apparatus. As a trick, I've posted General Motor's organizational chart... View Details
Keywords: by Sean Silverthorne
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

In a recent case study, professor Alan MacCormack and research associate Jay Wynn swung for the moon—Mars, actually. After two high-profile missions to Mars failed in 2000, MacCormack wanted to understand the organizational and procedural... View Details
Keywords: by Sean Silverthorne