Publications

04 Nov 2015
Working Paper Summaries

Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals

Keywords: by Hummy Song, Robert S. Huckman & Jason R. Barro; Health

12 PM – 1 PM EST, 14 Nov 2017
Webinars: Trending@HBS

Use Your Strengths to Stand Out in the Admissions Process

Are you a musical athlete or dancing doctor? Are you a political junkie or junior entrepreneur? The college admissions process has become increasingly competitive, and so students who understand their strengths and focus on finding the best fit have a clear advantage. View Details

2011
Other Unpublished Work

Height Taken but Worth Unknown: Valuation as an Institutional Process

By: R. Daniel Wadhwani and Mukti Khaire

Drawing on research from organizational studies, sociology, history, and anthropology, we develop a framework for understanding valuation as an institutional process in markets. We posit that three institutional elements—categories, criteria, and standards—are integral... View Details

Keywords: Interactive Communication; Markets; Standards; Situation or Environment; Perception; Valuation

March 1991
Article

Behind the Learning Curve: The Learning Process

By: P S Adler and K. B. Clark

Keywords: Learning

Web

Technology & Operations Management Faculty - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Unit Head Robert S. Huckman Albert J. Weatherhead III Professor of Business Administration Howard Cox Healthcare... View Details

1989
Chapter

Obstacles to Improving the Defense Acquisition Process

By: J. Ronald Fox

Keywords: National Security; Contracts; Acquisition; Performance Improvement

Web

Technology & Operations Management Curriculum - Faculty & Research

contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details

Web

Creating a Candidate-Centered Recruiting Process - Recruiting

recruiting process and foster their success while establishing a more equitable and effective process for all. Communicate Transparent View Details

February 2021
Article

How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice

By: Ryan W. Buell and Basak Kalkanci

Amid growing calls for transparency and social and environmental responsibility, companies are employing different strategies to improve consumer perceptions of their brands. Some pursue internal initiatives that reduce their negative social or environmental impacts... View Details

Keywords: Sustainable Operations; Corporate Social Responsibility; Operational Transparency; Corporate Social Responsibility and Impact; Operations; Environmental Sustainability; Consumer Behavior; Perception

SSRN

04 May 2011
News

Recipes from the COC (Chief Operating Cook)

A spicy chickpea dish © Kirti Poddar on Flickr When Dean Nitin Nohria sat down for an interview with us last September, we asked: "What do you like to do for fun?" His answer: "I love to cook. I'm vegetarian, and I cook Indian View Details

Keywords: Bulletin; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

September 2003 (Revised April 2011)
Teaching Note

Group Process in the Challenger Launch Decision (A), (B), (C), and (D) (TN)

By: Amy C. Edmondson and Laura Feldman

Teaching Note to (9-603-068), (9-603-070), (9-603-072), and (9-603-073). View Details

February 2009 (Revised June 2019)
Case

Cleveland Clinic: Transformation and Growth 2015

By: Michael E. Porter and Elizabeth O. Teisberg

The Cleveland Clinic's health care services are internationally renowned for quality. In 2008, The Clinic began to restructure the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as the... View Details

Keywords: Health; Health Care Operations; Health Care Quality; Health Care; Strategy And Leadership; Strategy Development; Health Care and Treatment; Leading Change; Goals and Objectives; Growth and Development Strategy; Measurement and Metrics; Service Delivery; Organizational Change and Adaptation; Outcome or Result; Health Industry; Cleveland

Educators

18 Feb 2016
News

Challenge Aims to Speed Drug Trials Process

The HBS Health Care Initiative is seeking innovative ideas from the science, patient, business, and medical communities on how to transform trials for precision medicine. Through the HBS Precision Trials Challenge, it aims to bring... View Details

October 2005
Article

Strategic Management as Organizational Learning: Developing Fit and Alignment through a Disciplined Process

By: Michael Beer, Sven C. Voelpel, Marius Leibold and Eden B. Tekie

Keywords: Strategy; Management; Learning; Education

Article

Special Boundary Roles in the Innovation Process

By: Michael Tushman

Keywords: Innovation and Invention

November 1976 (Revised January 1984)
Case

Norton Co.: Strategic Planning for Diversified Business Operations

By: Francis Aguilar

Describes an elaborate approach to strategic planning for diversified business operations. Includes the use of the BCG experience curve and growth share matrices and of PIMS profit-factor data. (Both sets of ideas are described in appendices to the case.) Also... View Details

Keywords: Growth and Development Strategy; Strategic Planning; Diversification; Operations; Business Growth and Maturation; Business or Company Management; Resource Allocation

Educators

February 2020 (Revised August 2020)
Case

Catalant's Operating System for the Future of Work

By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith

This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details

Keywords: Entrepreneurship; Information Technology; Talent and Talent Management; Business Model; Transformation

Educators