Offices of Bank Holding Companies - Publications - Faculty & Research

05 Jul 2022
Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

we care about. Care about the sound of our own voice (E or I) and we don’t listen. Care about the other person too, and things shift radically.” Alan ArnettLondon, UK Re: "Free Isn’t Always Better: How Slack View Details

Keywords: by Danielle Kost

22 Mar 2010
Research & Ideas

One Strategy: Aligning Planning and Execution

deep culture of direct sales to corporate customers, the company was slow to take advantage of a rapidly emerging consumer market—at least until founder Michael Dell returned... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

24 Mar 2022
Research & Ideas

Why Cutting Jobless Aid Isn't the Answer to Worker Shortages

seek work once benefits ended, the authors examined a sample of low-income workers who typically have limited access to credit. Using detailed banking data from Earnin, a financial services View Details

Keywords: by Rachel Layne

30 Jun 2015
First Look

First Look: June 30, 2015

dramatically, but Evans Food's selling price to its customers had not kept pace with the increase in raw material costs. The company was losing money on some of the largest accounts, but it seemed difficult,... View Details

Keywords: Carmen Nobel

27 Feb 2007
First Look

First Look: February 27, 2007

Business School Case 207-092 How should creditors pursue their claims in a multi-jurisdiction bankruptcy? David Butters, Managing Director at Lehman Brothers, negotiates a restructuring of Navigator Gas Transport, a shipping View Details

Keywords: Martha Lagace

16 Apr 2001
Research & Ideas

Depression or Euphoria? Navigating the Market’s Mood Swings

Stevenson said the recent technology sector market crash should teach future entrepreneurs to build companies to last rather than to sell, and to think about more than simply selling a product. We're never going to go back to the slow and... View Details

Keywords: by Carrie Levine

03 Aug 2015
Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

collaboration could make the two platforms differentiate themselves further, causing Apple to focus even more on device sales and Amazon more on book sales for their profits. Through their mathematical model, Zhu and his collaborators show this phenomenon View Details

Keywords: by Michael Blanding; Information; Publishing; Technology

04 Oct 2016
First Look

October 4, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=43743 How Quantitative Easing Works: Evidence on the Refinancing Channel By: Di Maggio, Marco, Amir Kermani, and Christopher Palmer Abstract—Despite massive large-scale asset purchases (LSAPs) by central View Details

16 Jan 2014
Research & Ideas

Resolving Patent Disputes that Impede Innovation

prompted a new research paper that starts to investigate ways to make these patents less volatile and more efficient—and makes the case for increased government involvement. "Standards are ubiquitous and necessary," says Josh Lerner, the Jacob H. Schiff... View Details

Keywords: by Carmen Nobel; Technology; Legal Services

17 Dec 2001
Research & Ideas

Enterprising Women

people," said Cynthia Fisher (HBS MBA '90). In 1993, using her own capital, Fisher founded ViaCord, a business that allows customers to bank cord blood stem cells for possible future use in the treatment View Details

Keywords: by Julia Hanna

09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

Students of recent United States real estate history can't help but notice unsettling parallels between the red-hot commercial market of the late 1980s and today. Then, as now, money gushed into the market,... View Details

Keywords: by Roger Thompson; Construction; Real Estate

12 Oct 2011
Research & Ideas

Creating Online Ads We Want to Watch

viewer's attention cannot be purchased by an advertiser but must be gained by the ad. Thus, he is helping advertisers to make online video ads so riveting that users want to watch them. His experimental research looks at the emotional components that both attract and... View Details

Keywords: by Carmen Nobel; Consumer Products

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

we’re good at and enjoy, we may discover that all the meetings we used to hold in the office sucked up too much time or that a trip to the children’s museum wasn’t the key to bringing the family joy. “Rather... View Details

Keywords: by Dina Gerdeman and Danielle Kost

31 Jan 2017
Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

Andy Grove) in which two of the protagonists—two of the greatest business executives in modern times—would be rolling over in their graves over this policy. Since Steve Jobs’ father was a Syrian immigrant,... View Details

Keywords: by Staff

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

extremely competitive market conditions. That doesn't stop many retailers from trying. Indeed, grocers like Tesco, Sainsbury's, Kroger, Safeway, and Stop & Shop give back 1-2 percent of the total spent to their card-carrying shoppers.... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

15 Sep 2011
Research & Ideas

High Ambition Leadership

economic and social value. The goal of the corporation is to add value to employees, customers, suppliers and other partners, and community/society. These CEOs and the companies they lead make decisions with... View Details

Keywords: by Martha Lagace

02 Feb 2004
Research & Ideas

Where Does Apple Go From Here?

they're not burning cash and they're cash-flow breakeven. They made a lot of cash during the last years of the boom, and because Steve did such a good job of streamlining the... View Details

Keywords: by Sean Silverthorne

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

to be defective, and arrange for replacement parts to arrive (which themselves have to inspected). The low-price supplier may also not have a stellar on-time delivery capability. Its failure to deliver reliably at scheduled times causes the buying View Details

Keywords: by Robert S. Kaplan & David P. Norton

22 Aug 2006
First Look

First Look: August 22, 2006

of athletic footwear, should respond to Adidas' planned acquisition of Reebok—a transaction that would join the second- and third-largest companies in the industry. Highlights... View Details