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Show Results For
- All HBS Web
(1,317)
- People (1)
- News (278)
- Research (955)
- Events (3)
- Multimedia (1)
- Faculty Publications (137)
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
adage about the economist who knows the price of everything and the value of nothing. When the benchmark used to evaluate a department or a process is based on an aggregate financial metric, the assumption is that the department or... View Details
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
labels 'international' and 'domestic' no longer apply." His globalization program, often summarized under the tagline "think global, act global," had included an unprecedented amount of standardization. By the time he... View Details
Keywords: by Pankaj Ghemawat
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No studies have previously been... View Details
- 15 Nov 2018
- Book
Can the Global Food Industry Overcome Public Distrust?
JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
- 09 Jun 2024
- Blog Post
The EC Formula: MBA Class of 2024 Looks Back
specific conditions. Once I was working in the field, though, I realized that as an engineer, my scope was limited to product design. I noticed that it was mostly people with MBAs who got to decide who had access to different kinds of treatments—and at what View Details
- 23 Jun 2003
- Research & Ideas
Building a Better Buyer-Seller Relationship
compared the firms' performance over six years. What they found: in the beginning of a relationship, suppliers enjoyed no significant difference in sales, inventory holding and control costs, gross margins, or return on investment. But... View Details
Keywords: by Martha Lagace
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
growing dependency ratios at the level of the firm tell us, regardless of where we are in the world. But several deplored what has been done about them. According to Francine McKenna, "There's no pension crisis in the executive suite... View Details
Keywords: by Jim Heskett
- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
years later another colleague relies on Amazon for delivery of dog food to a remote location in Maine at a price comparable to the local supermarket.) There is no question that Bezos has built a retailing... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
value to the parties to be more attractive than no deal? Does it accomplish their objectives? Third, are there set-up problems such as wrong parties, interests, no-deal options, sequence, or basic process choices? When talks stall, it's... View Details
Keywords: by Martha Lagace
- 10 Apr 2012
- First Look
First Look: April 10
insisting that no one's contribution be marginalized, and framing new information within familiar contexts, teams can escape the performance pressure paradox and keep doing their best work when it matters most. Book:... View Details
Keywords: Carmen Nobel
- 01 Dec 2004
- News
Marquis Jet Takes Off
existence hinged on a highly unlikely partnership with NetJets Inc., the nation’s leading purveyor of fractional private-jet ownership. “Without them we didn’t have a business,” recalls Bill Allard (MBA ’89), Marquis’ president and CEO. “There was View Details
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
that minor emotion induction, the anxious negotiators made lower initial offers and bartered less favorable prices than the neutral participants. Anxious buyers, for example, ended up with a $6.60 final profit versus $7.94 for those who... View Details
Keywords: by Michael Blanding
- 24 Jan 2018
- Research & Ideas
How to Get People Addicted to a Good Habit
another group was not told that soap use would be tracked. The incentive experiment “tried to price a household’s value of handwashing and forward-looking behavior,” Hussam says—in other words, whether financial incentives could increase... View Details
Keywords: by Carmen Nobel
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
efficiency has been cast in high relief, supply chain managers realize that they can no longer focus solely on cost reduction—any calculation of a supply chain's return on investment must also take customer satisfaction into account.... View Details
Keywords: by David Stauffer
- 23 Apr 2018
- Research & Ideas
Sponsorship Programs Could Actually Widen the Gender Gap
suggests that key aspects of sponsorship actually benefit men more than women. Relative interests and a collaborative experiment Baldiga worked in the professional services industry—as an audit manager at Price Waterhouse—for several... View Details
Keywords: by Carmen Nobel
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
no one knows which half. "On the Web, we can tell you which half isn't working," asserts Barry M. Salzman (MBA'89), president of the international division of New York-based DoubleClick, Inc. In just five years, DoubleClick has... View Details
Keywords: by Susan Young
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
interested in playing can join the simulation. New HSX traders receive "Hollywood dollars" and can increase the value of their portfolio by, among other things, strategically trading "MovieStocks." The prices of those... View Details
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
employees in organizations ranging from small businesses to Fortune 500 corporations to government bureaucracies reveal that silence can exact a high psychological price on individuals, generating feelings of humiliation, pernicious... View Details
Keywords: by Leslie A. Perlow
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
runs out. Importantly, there is no surviving, ongoing business. In the US, in stark contrast, bankruptcy law serves a much different purpose. Under Chapter 11 of the US Bankruptcy Code, the goal is to give distressed companies the... View Details
- 18 Jul 2022
- Research & Ideas
After the 'Crypto Crash,' What's Next for Digital Currencies?
has reinforced the perception of critics that markets for the digital currency—used primarily as an investment vehicle as it is not widely accepted as payment for goods and services—are little more than global casinos operating with virtually View Details