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    • All HBS Web  (1,438)
      • Faculty Publications  (592)

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      • April 2004
      • Tutorial

      Yield Curves and Bond Ratings Tutorial

      By: William E. Fruhan Jr.
      To preview this online product, Authorized Faculty can call our customer service department at 1-800-545-7685 or 617-783-7600. This online tutorial explains what drives the shape of the yield curve for traded debt securities. Also describes the metrics used by rating... View Details
      Keywords: Bonds; Investment Return; Financial Services Industry
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      "Yield Curves and Bond Ratings Tutorial." Harvard Business School Tutorial 204-712, April 2004.
      • March 2004
      • Article

      How Do You Stop the Books From Being Cooked? A Management Control Perspective on Financial Accounting Standard Setting and the Section 404 Requirement of the Sarbanes/Oxley Act

      By: S. Datar and M. G. Alles
      Keywords: Governance Controls; Accounting; Standards
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      Datar, S., and M. G. Alles. "How Do You Stop the Books From Being Cooked? A Management Control Perspective on Financial Accounting Standard Setting and the Section 404 Requirement of the Sarbanes/Oxley Act." International Journal of Disclosure and Governance 1, no. 2 (March 2004): 119–137.
      • February 2004 (Revised March 2006)
      • Case

      Pratt & Whitney: Engineering Standard Work

      By: H. Kent Bowen and Courtney Purrington
      As the engineering of state-of-the-art jet engines becomes more and more complex, Pratt & Whitney leaders face major competitive problems. Product development projects are not meeting the cost, quality, and lead-time targets. The leadership develops a design,... View Details
      Keywords: Design; Engineering; Cost; Knowledge Management; Time Management; Product Launch; Standards; Product Development; Problems and Challenges; Quality; Creativity; Competitive Strategy; Manufacturing Industry
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      Bowen, H. Kent, and Courtney Purrington. "Pratt & Whitney: Engineering Standard Work." Harvard Business School Case 604-084, February 2004. (Revised March 2006.)
      • February 2004
      • Article

      Measuring the Strategic Readiness of Intangible Assets

      By: Robert S. Kaplan and David P. Norton
      Keywords: Measurement and Metrics; Strategy; Assets
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      Kaplan, Robert S., and David P. Norton. "Measuring the Strategic Readiness of Intangible Assets." Harvard Business Review 82, no. 2 (February 2004).
      • 2004
      • Working Paper

      Judging Fund Managers by the Company They Keep

      By: Randolph Cohen, Joshua Coval and Luboš Pástor
      We develop a performance evaluation approach in which a fund manager's skill is judged by the extent to which his investment decisions resemble the decisions of managers with distinguished performance records. The proposed performance measures are estimated more... View Details
      Keywords: Measurement and Metrics; Performance Evaluation; Investment Funds; Investment
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      Cohen, Randolph, Joshua Coval, and Lubo Pástor. "Judging Fund Managers by the Company They Keep." NBER Working Paper Series, No. W9359, January 2004.
      • December 2003 (Revised November 2015)
      • Background Note

      The Fiduciary Relationship: A Legal Perspective

      By: Lynn Sharp Paine
      Discusses the concept of a fiduciary, as developed in the Anglo-American common law tradition, and outlines the principal differences between the legal standard applied to fiduciaries compared to ordinary arms'-length contractors. View Details
      Keywords: Ethics; Assets; Financial Management; Common Law; Standards
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      Paine, Lynn Sharp. "The Fiduciary Relationship: A Legal Perspective." Harvard Business School Background Note 304-064, December 2003. (Revised November 2015.)
      • December 2003 (Revised October 2005)
      • Case

      High-Definition TV: The Grand Alliance

      By: Thomas R. Eisenmann
      Describes political and economic forces that influenced the development of an all-digital, high-definition television (HDTV) standard in the United States between 1986 and 1996. Outlines the stakes for various government and industry participants in the... View Details
      Keywords: Decision Choices and Conditions; Investment; Policy; Management Practices and Processes; Emerging Markets; Standards; Business and Government Relations; Networks; Research and Development; Technology Adoption; Entertainment and Recreation Industry; Technology Industry; Japan; Europe; United States
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      Eisenmann, Thomas R. "High-Definition TV: The Grand Alliance." Harvard Business School Case 804-103, December 2003. (Revised October 2005.)
      • 2003
      • Chapter

      Designing Sustainability at BMW Group: The Designworks/USA Experience

      By: Michael W. Toffel, Natalie Hill and Kellie McElhaney
      This case study describes how an industrial design company developed a Sustainability Management System (SMS) standard, designed and implemented an SMS throughout its business, and then became the first company in the world to achieve third-party SMS certification. The... View Details
      Keywords: Design; Governance Compliance; Management Practices and Processes; Standards; Environmental Sustainability; United States
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      Toffel, Michael W., Natalie Hill, and Kellie McElhaney. "Designing Sustainability at BMW Group: The Designworks/USA Experience." In From Principles to Practice, 57–83. Case Studies Series. Global Compact Office, 2003.
      • October 2003 (Revised February 2004)
      • Case

      Strategic Inflection: TiVo in 2003 (A)

      By: David B. Yoffie, Pai-Ling Yin and Christina L. Darwall
      Mike Ramsey, TiVo's CEO, must decide on which direction to build the company. Facing an onslaught of new competitors, a huge opportunity in the cable industry, and the possibility of becoming the new "user interface" for TV entertainment, Ramsey must balance the... View Details
      Keywords: Television Entertainment; Profit; Product Positioning; Standards; Opportunities; Commercialization; Competition; Technology Adoption; Entertainment and Recreation Industry
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      Yoffie, David B., Pai-Ling Yin, and Christina L. Darwall. "Strategic Inflection: TiVo in 2003 (A)." Harvard Business School Case 704-425, October 2003. (Revised February 2004.)
      • August 2003 (Revised July 2004)
      • Case

      Marketing at The Vanguard Group

      By: John A. Quelch and Carin-Isabel Knoop
      Senior executives at Vanguard are evaluating their marketing strategy. In particular, they are looking at their approach to market segmentation, the organization of the marketing function, and the weight placed on marketing metrics in the corporate dashboard in light... View Details
      Keywords: Marketing Strategy; Segmentation
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      Quelch, John A., and Carin-Isabel Knoop. "Marketing at The Vanguard Group." Harvard Business School Case 504-001, August 2003. (Revised July 2004.)
      • 20 May 2003
      • Lecture

      Value Shift: Toward a New Standard of Corporate Performance." Presenter. "HBS Faculty Research Symposium 2003

      By: Lynn S. Paine
      Keywords: Standards; Performance
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      Paine, Lynn S. Value Shift: Toward a New Standard of Corporate Performance." Presenter. "HBS Faculty Research Symposium 2003. Lecture at the HBS Faculty Research Symposium, Harvard Business School, Boston, MA, May 20, 2003.
      • May 2003 (Revised March 2004)
      • Case

      Harlem Children's Zone, The: Driving Performance with Measurement and Evaluation

      By: Allen S. Grossman and Daniel F. Curran
      Geoffrey Canada, CEO of the Harlem Children's Zone, wanted his organization to grow dramatically to reach thousands of poor and underserved children in Harlem. The agency ran a variety of successful social service programs throughout New York City that were separately... View Details
      Keywords: Leadership; Goals and Objectives; Measurement and Metrics; Organizational Structure; Performance Evaluation; Strategic Planning; Problems and Challenges; Nonprofit Organizations; Expansion; Valuation
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      Grossman, Allen S., and Daniel F. Curran. "Harlem Children's Zone, The: Driving Performance with Measurement and Evaluation." Harvard Business School Case 303-109, May 2003. (Revised March 2004.)
      • 8 May 2003 - 9 May 2003
      • Lecture

      Developing Ethics Programs and Measuring Their Effectiveness." Panelist. "Director's Institute Inaugural Program: Intensive Education for Corporate Directors

      By: Lynn S. Paine
      Keywords: Ethics; Programs; Measurement and Metrics; Performance Effectiveness
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      Paine, Lynn S. Developing Ethics Programs and Measuring Their Effectiveness." Panelist. "Director's Institute Inaugural Program: Intensive Education for Corporate Directors. Lecture at the Conference Board Directors' Institute Program: Intensive Education for Corporate Directors, Conference Board, New York, NY, May 8–9, 2003.
      • March 2003
      • Background Note

      Monitoring the Health of Customer Relationships

      By: Das Narayandas
      Discusses the role of satisfaction and loyalty measurement in monitoring the health of customer relationships. View Details
      Keywords: Customer Relationship Management; Customer Satisfaction; Demand and Consumers; Measurement and Metrics; Business and Stakeholder Relations
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      Narayandas, Das. "Monitoring the Health of Customer Relationships." Harvard Business School Background Note 503-081, March 2003.
      • 2003
      • Other Unpublished Work

      Strategy Making in Novel and Complex Worlds: The Power of Analogy

      By: G. Gavetti, Daniel Levinthal and Jan W. Rivkin
      Keywords: Strategy; Cognition and Thinking; Measurement and Metrics
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      Gavetti, G., Daniel Levinthal, and Jan W. Rivkin. "Strategy Making in Novel and Complex Worlds: The Power of Analogy." March 2003.
      • February 2003 (Revised July 2003)
      • Case

      Ember Corporation: Developing the Next Ubiquitous Network Standard

      By: Rebecca Henderson and Nancy Confrey
      Ember is a venture capital-funded start-up that hopes to establish a standard for ubiquitous wireless networks. Its unique approach and proprietary technology promises to create enormous value in a wide variety of markets, particularly in local sensing and control.... View Details
      Keywords: Business Startups; Wireless Technology; Value; Competitive Strategy; Standards; Technology Industry; Telecommunications Industry
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      Henderson, Rebecca, and Nancy Confrey. "Ember Corporation: Developing the Next Ubiquitous Network Standard." Harvard Business School Case 703-448, February 2003. (Revised July 2003.)
      • January 2003 (Revised February 2011)
      • Tool

      Business Analysis and Valuation Model (Version 5)

      By: Paul M. Healy, Krishna G. Palepu and Jonathan Barnett
      Once you enter company financial statements, this software enables you to standardize them to a common format, make any needed adjustments to the company's accounting, and make assumptions about the company's future performance. The model then provides financial ratios... View Details
      Keywords: Financial Statements; Standards; Mathematical Methods; Valuation
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      "Business Analysis and Valuation Model (Version 5)." Harvard Business School Tool 103-701, January 2003. (Revised February 2011.)
      • 2003
      • Article

      BMW Group's Sustainability Management System: Preliminary Results, Ongoing Challenges, and the UN Global Compact

      By: Michael W. Toffel, Natalie Hill and Kellie McElhaney
      This article describes preliminary results and ongoing challenges faced by Designworks/USA, an industrial design subsidiary of BMW Group, in its sustainability management efforts since it implemented the world's first certified Sustainability Management System (SMS).... View Details
      Keywords: Environmental Sustainability; Management Systems; Standards; Social Issues; Corporate Social Responsibility and Impact; Outcome or Result; Auto Industry
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      Toffel, Michael W., Natalie Hill, and Kellie McElhaney. "BMW Group's Sustainability Management System: Preliminary Results, Ongoing Challenges, and the UN Global Compact." Corporate Environmental Strategy 10, no. 3 (2003).
      • 2003
      • Article

      Developing a Management Systems Approach to Sustainability at BMW Group

      By: Michael W. Toffel, Natalie Hill and Kellie McElhaney
      This article describes how Designworks/USA, a subsidiary of BMW Group, developed a Sustainability Management System (SMS) by integrating the management of environmental, social, and traditional business issues. After several months of deploying the SMS throughout its... View Details
      Keywords: Environmental Sustainability; Management Systems; Standards; Operations; Auto Industry
      Citation
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      Toffel, Michael W., Natalie Hill, and Kellie McElhaney. "Developing a Management Systems Approach to Sustainability at BMW Group." Corporate Environmental Strategy 10, no. 2 (2003).
      • December 2002 (Revised January 2004)
      • Case

      Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (A)

      By: Benjamin C. Esty and Aldo Sesia
      In June 1999, the Basel Committee on Banking Supervision announced plans to revise the capital standards for banks. The Basel Committee believed that project loans were significantly riskier than corporate loans and, therefore, warranted higher capital charges under... View Details
      Keywords: Risk and Uncertainty; Project Finance; Financing and Loans; Projects; Standards; Banks and Banking; Banking Industry
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      Esty, Benjamin C., and Aldo Sesia. "Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (A)." Harvard Business School Case 203-035, December 2002. (Revised January 2004.)
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