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Show Results For
- All HBS Web
(1,304)
- People (5)
- News (452)
- Research (526)
- Events (5)
- Multimedia (17)
- Faculty Publications (171)
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- 30 Jul 2013
- First Look
First Look: July 30
Investment and South Africa (B) Incoming and outgoing foreign direct investment in an environment of politics, geography, globalization, and history. Updates the 2006 case to 2012. The subsequent six years only reinforce the message of... View Details
Keywords: Anna Secino
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
identify your core customers and build a scalable platform for growth around them. That's the message from Frank V. Cespedes, the MBA Class of 1973 Senior Lecturer of Business Administration at Harvard Business School; James P. Dougherty,... View Details
Keywords: by Sean Silverthorne
- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
messages sent to all employees. The result: Continental changed its culture, energized employees who felt, "We are all in this together," and achieved its goal within one month. The company then raised the bar on its goals year... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
can accomplish will depend on whether they can make headway in their quest to heal the national divide. They must deal with recalcitrance in Congress and public cynicism, along with outright opposition. He can use his message and personal... View Details
Keywords: by Dina Gerdeman
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
that you lay out, we have a crying need for leadership from all the different sectors that you talk about. In general, what does leadership in this context look like? A: Leaders work through their messages. They need to send a positive View Details
Keywords: by Sean Silverthorne
- 26 Nov 2013
- First Look
First Look: November 26
those who attempt to calm down, individuals who reappraise their anxious arousal as excitement feel more excited and perform better. Individuals can reappraise anxiety as excitement using minimal strategies such as self-talk (e.g., saying "I am excited" out... View Details
Keywords: Sean Silverthorne
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
abstract available. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/218036-PDF-ENG Harvard Business School Case 718-426 Tencent Tencent had undergone many transformations since it was founded in 1998 as a simple messaging... View Details
Keywords: Sean Silverthorne
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
the importance of delivering a consistent message to different stakeholders, and the risks and rewards of introducing external financial information into a firm's planning and operations activities. Martha Lagace: What important themes do... View Details
- 14 Nov 2006
- First Look
First Look: November 14, 2006
group messaging software—which the author has dubbed, collectively, Enterprise 2.0—that allow for more spontaneous, knowledge-based collaboration. These new tools, the author contends, may well supplant other communication and knowledge... View Details
Keywords: Sean Silverthorne
- 01 Dec 2021
- What Do You Think?
How Will the Metaverse Affect Productivity?
communicating both the business benefits (including the risk of not changing) (and for employees) ‘what’s in it for me.’” The predominant message of respondents was that culture change is a complex process often requiring years to... View Details
Keywords: by James Heskett
- 29 May 2014
- Research & Ideas
Research Symposium 2014
difference," Edmondson said. Inclusive leaders exhibit three characteristics that lower the fear of speaking up among their employees: such leaders are accessible, proactively invite input, and acknowledge their own fallibility. "Small enabling View Details
- 19 Jun 2013
- Research & Ideas
Analyzing Institutions to Solve Big Problems
values by sharing stories about their institutions. Indeed, they have discovered that pastors of so-called megachurches publish an unusually large number of books, not only to connect to church members, but to spread the message to an... View Details
Keywords: by Carmen Nobel & Anna Secino
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
against and refusing service to WikiLeaks. The attacker and the cause? A crowd (I don't know what else to call it, since it is not an organized group) that calls itself Anonymous and that was spawned by ideas exchanged on an Internet View Details
Keywords: by James L. Heskett
- 02 Jan 2008
- Research & Ideas
Most Popular Stories 2007
messages I received were that if leadership involves control, it is only over setting an organization's course and priorities." HBS Cases: How Wikipedia Works (or Doesn't) For HBS professor Andrew McAfee, Wikipedia is a surprisingly... View Details
Keywords: by Sean Silverthorne
- 17 Jul 2006
- Lessons from the Classroom
Developing a Strategy for Digital Convergence
instant messaging device, and any number of other products all rolled into one. Convergence Of Factors Why convergence now? A primary factor is the ever-onward march of processor technology. By the year 2010, says Yoffie, who sits on the... View Details
- 06 May 2002
- Research & Ideas
Profits for Nonprofits: Earning Your Own Way
House building a business that trains people and stands by its values. The bakery storefront is also a gateway to potential volunteers and donors and allows Haley House to get its message out. Not that it's all been a cakewalk. Ekstrom... View Details
Keywords: by Martha Lagace
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Environmentalists find the private sector increasingly receptive to their message (or pressure). Numerous companies know that reducing waste, recycling, and avoiding pollution makes economic sense. When Home Depot encouraged two of... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
Putting Customers At The Core Of Your Business Be the Anti-Hero Our message begins simply enough: you can't be good at everything. In services, trying to do it all brilliantly will lead almost inevitably to mediocrity. Excellence requires... View Details
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
team (project manager) As performance pressure mounts, teams are considerably more likely to follow general experts and disregard customer-specific experts even to the point of totally ignoring important knowledge that would help them tailor their View Details
Keywords: by Sarah Jane Gilbert
- 02 Oct 2007
- First Look
First Look: October 2, 2007
anticipated that digital media using rich profiling data would intrude marketing messaging more deeply and more precisely into consumer lives than broadcast media had been able to do. But the technology that threatened intrusion is... View Details
Keywords: Martha Lagace