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  • 08 Feb 2019
  • News

Does it matter if Amy Klobuchar is a mean boss?

  • 08 Aug 2016
  • Blog Post

CS50 for MBAs: Coding at HBS

would have to manage and interact with people who do. The lessons and exercises in CS50 for MBAs departed dramatically from the case method in terms of pedagogical method and philosophy. The lessons were... View Details

    Joshua D. Margolis

    Joshua Margolis is James Dinan and Elizabeth Miller Professor of Business Administration and the Unit Head for the Organizational Behavior unit. He is also Faculty Chair of the Program for Leadership Development. His research and teaching revolve around leadership... View Details

    Keywords: furniture; health care; insurance industry; nonprofit industry; pharmaceuticals
    • 18 Aug 2014
    • News

    Won't you please take a vacation?

    • 07 Jun 2023
    • HBS Case

    3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook

    Walk into any local coffee shop, and you might see people using Amazon Kindles—but you’re not likely to spot anyone with a Sony Librie, even though Sony was the first company to make an e-reader in 2004. “It was probably a better... View Details
    Keywords: by Michael Blanding
    • 16 Oct 2017
    • Research & Ideas

    The Most Successful Startups Have Hands-On Founders

    that more intensive people management is a worthwhile investment of a founder’s time.” Effective human resource management is more than just keeping the paperwork flowing. “You... View Details
    Keywords: by Dina Gerdeman
    • Research Summary

    Research Summary

    By: Jeffrey T. Polzer

    Jeff Polzer is the UPS Foundation Professor of Human Resource Management in the Organizational Behavior Unit at Harvard Business School. He studies how people collaborate in teams and across... View Details

    • 26 Mar 2024
    • Research & Ideas

    How Humans Outshine AI in Adapting to Change

    to fold AI into everyday work tasks? De Freitas offers some suggestions: For now, proceed cautiously when using AI in fast-changing conditions. Managers should be aware of when using an algorithm will speed processes and when it will slow... View Details
    Keywords: by Rachel Layne; Technology; Information Technology
    • 25 Mar 2025
    • HBS Seminar

    Lou Shipley, Harvard Business School

    • 25 Jun 2012
    • Research & Ideas

    Collaborating Across Cultures

    and different ways of operating (government control over filmmaking, for instance) can lead to unforeseen setbacks and delays, threatening the success of creative business ventures. Vital Skill Learning to work with people from other... View Details
    Keywords: by Michael Blanding
    • July 8, 2022
    • Article

    How to Conduct a Great Performance Review

    By: Frank V. Cespedes
    Dissatisfaction with performance appraisals is pervasive, but they remain an essential managerial responsibility. The purpose of performance reviews is two-fold: an accurate and actionable evaluation of performance, and then development of that person’s skills in line... View Details
    Keywords: Performance Review; Feedback; Employees; Management Skills
    Related
    • May 2013
    • Case

    Bridgewater Associates

    By: Jeffrey T. Polzer and Heidi K. Gardner
    Bridgewater Associates was the world's largest hedge fund with approximately $120 billion in assets under management in mid-2012, and its leaders attribute its record-beating performance to the firm's culture of "radical transparency." The founder, Ray Dalio, was... View Details
    Keywords: Management Style; Motivation and Incentives; Management Practices and Processes; Organizational Culture; Performance; Leadership Style; Investment; Financial Services Industry
    Related
    • 26 Nov 2018
    • Book

    Make Your Employees Feel Psychologically Safe

    Keywords: by Martha Lagace
    • 29 Jan 2018
    • Book

    How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

    Workers test the NASA-engineered capsule used to lift trapped miners to the surface. Hugo Infante/Government of Chile via Wikimedia Commons (Editor's Note: Amy Edmondson advises managers to think of teams as a verb, "teaming," which means... View Details
    Keywords: by Amy C. Edmondson; Mining
    • 18 Jun 2024
    • Research & Ideas

    What Your Non-Binary Employees Need to Do Their Best Work

    to correct each other when mistakes are made, Coffman says. Acknowledging that non-binary people may shy away from competitive positions. Managers may need to make a more concerted effort to recruit... View Details
    Keywords: by Michael Blanding
    • 28 Dec 2010
    • News

    Five Best Business Books to Read for Your Career in 2011

    • 05 Nov 2019
    • News

    News Analysis: Gender bias turned out to be a wonderful indicator of WeWork’s incompetence

    • spring 1991
    • Article

    Breaking the Cycle of Failure in Services

    By: Leonard A. Schlesinger and James Heskett
    Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
    Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
    Related
    • 25 Apr 2012
    • News

    What Doesn't Motivate Creativity Can Kill It

    • 05 Feb 2009
    • What Do You Think?

    Why Can’t We Figure Out How to Select Leaders?

    need to get the wrong people off the bus, but what about the need to avoid putting the wrong people on the bus in the first place? As Capital One's CEO, Richard Fairbank, put it several years ago, "At... View Details
    Keywords: by Jim Heskett