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  • All HBS Web  (28,852)
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  • February 1997 (Revised June 1997)
  • Teaching Note

Designing, Managing and Improving Operations, Module 1: Designing, Managing and Improving Operations Processes

Provides the conceptual framework and teaching suggestions for the teaching module "Designing, Managing and Improving Operations Processes." This module is the first of three in the course "Designing, Managing and Improving Operations." View Details
Keywords: Management; Design; Operations
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Upton, David M. "Designing, Managing and Improving Operations, Module 1: Designing, Managing and Improving Operations Processes." Harvard Business School Teaching Note 697-065, February 1997. (Revised June 1997.)
  • March 2009
  • Article

Risk Management and Calculative Cultures

By: Anette Mikes
Enterprise risk management (ERM) has recently emerged as a widespread practice in financial institutions. It has been increasingly codified and encrypted into regulatory, corporate governance and organisational management blueprints. A burgeoning literature of... View Details
Keywords: Risk Management; Practice; Banks and Banking; Corporate Governance; Value; Business and Shareholder Relations; Managerial Roles; Culture; Governing Rules, Regulations, and Reforms; Business or Company Management; Financial Services Industry
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Mikes, Anette. "Risk Management and Calculative Cultures." Management Accounting Research 20, no. 1 (March 2009): 18–40. (

Winner of David Solomons Prize For the best paper in each annual volume of Management Accounting Research presented by Chartered Institute of Management Accountants​

.)
  • October 2018 (Revised March 2019)
  • Background Note

Note on Managing Workforce Reductions

By: Ethan Bernstein and Carin-Isabel Knoop
Each individual who enters an organization will, at some point, leave. And yet most future leaders spend significantly more effort learning about recruiting than departures, despite the sensitivity and challenges associated with the latter. This note is intended to... View Details
Keywords: Layoffs; Downsizing; Workforce; Workforce Reductions; Delayering; Human Resources; Employees; Resignation and Termination; Management; Organizations; Reputation
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Bernstein, Ethan, and Carin-Isabel Knoop. "Note on Managing Workforce Reductions." Harvard Business School Background Note 419-039, October 2018. (Revised March 2019.)
  • November 2006 (Revised December 2006)
  • Module Note

Personal Selling and Sales Management

Develop a better understanding of what salespeople do, what motivates them to succeed, and how to effectively manage their efforts. View Details
Keywords: Salesforce Management
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"Personal Selling and Sales Management." Harvard Business School Module Note 507-039, November 2006. (Revised December 2006.)
  • 1992
  • Conference Presentation

Managing Cooperative Alliances

By: Ranjay Gulati
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Gulati, Ranjay. "Managing Cooperative Alliances." Paper presented at the Strategic Management Society Annual International Conference, London, 1992.
  • February 2015
  • Supplement

Loki Capital Management

By: Joseph B. Fuller and Christopher Payton
Keywords: Investment; Microeconomics; Negotiation Offer
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Fuller, Joseph B., and Christopher Payton. "Loki Capital Management." Harvard Business School PowerPoint Supplement 315-099, February 2015.
  • January 2015 (Revised March 2015)
  • Teaching Note

Evanston Capital Management

By: Adi Sunderam
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Sunderam, Adi. "Evanston Capital Management." Harvard Business School Teaching Note 215-042, January 2015. (Revised March 2015.)
  • September 2014
  • Case

Evanston Capital Management

By: Erik Stafford and Adi Sunderam
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Stafford, Erik, and Adi Sunderam. "Evanston Capital Management." Harvard Business School Case 215-016, September 2014.
  • August 2006 (Revised May 2007)
  • Teaching Note

People Management (TN)

By: Boris Groysberg, David Lane and Carin-Isabel Knoop
Keywords: Human Resources
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Groysberg, Boris, David Lane, and Carin-Isabel Knoop. "People Management (TN)." Harvard Business School Teaching Note 407-016, August 2006. (Revised May 2007.)
  • 1999
  • Chapter

Managing Short-Lifecycle Products

By: A. Raman and Marshall Fisher
Keywords: History
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Raman, A., and Marshall Fisher. "Managing Short-Lifecycle Products." In Achieving Supply Chain Excellence through Technology, edited by David L. Anderson. Montgomery Research, Inc., 1999.
  • Article

Managing Multiple Channels

By: Frank V. Cespedes and E. Raymond Corey
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Cespedes, Frank V., and E. Raymond Corey. "Managing Multiple Channels." Business Horizons 33, no. 4 (July–August 1990): 66–77.
  • 1991
  • Book

Strategic Marketing Management

By: R. J. Dolan
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Dolan, R. J. Strategic Marketing Management. Boston: Harvard Business School Press, 1991.
  • October 1986 (Revised October 1987)
  • Background Note

Managing the Turnaround

By: James L. Heskett
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Heskett, James L. "Managing the Turnaround." Harvard Business School Background Note 387-065, October 1986. (Revised October 1987.)
  • 11 Feb 2010
  • News

Washington: Management Reboot?

  • October 2008 (Revised June 2011)
  • Case

JetBlue Airways: Managing Growth

By: Robert S. Huckman and Gary P. Pisano
Considers the situation facing David Barger, President and CEO of JetBlue Airways, in May 2007 as he addresses the airline's need to slow its growth rate in the response to increasing fuel costs and the effects of major operational crisis for the airline in February... View Details
Keywords: Growth and Development Strategy; Growth Management; Operations; Performance Capacity; Performance Efficiency; Competitive Strategy; Air Transportation Industry
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Huckman, Robert S., and Gary P. Pisano. "JetBlue Airways: Managing Growth." Harvard Business School Case 609-046, October 2008. (Revised June 2011.)
  • October 2019
  • Teaching Note

Managing the Future of Work

By: William R. Kerr and Carl Kreitzberg
This teaching note has been prepared to assist instructors with teaching HBS Case Study 818-128 "Managing the Future of Work.' This case has been designed to introduce leaders from various sectors to the Future of Work, and to give them the analytical tools and... View Details
Keywords: Future Of Work; Employment; Technological Innovation; Organizational Change and Adaptation; Change Management; Problems and Challenges; Opportunities
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Kerr, William R., and Carl Kreitzberg. "Managing the Future of Work." Harvard Business School Teaching Note 820-028, October 2019.
  • Web

Technology & Operations Management - Doctoral

Technology & Operations Management The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students... View Details
  • Nov 07 2022
  • Testimonial

The General Management Program Impact

  • 20 May 2014
  • News

Manage Your Team’s Collective Time

  • April 2009
  • Case

Merck: Managing Vioxx (A)

By: Robert L. Simons, Kathryn Rosenberg and Natalie Kindred
This two-class case series allows students to stand in the shoes of CEO Ray Gilmartin during the unfolding stages of a reputational crisis. Merck's mission statement claims to "put patients first," but the company is widely criticized for putting profit before patient... View Details
Keywords: Ethics; Crisis Management; Reputation; Decision Choices and Conditions; Customers; Business or Company Management; Cost vs Benefits; Corporate Accountability; Business and Shareholder Relations; Business and Stakeholder Relations; Customer Focus and Relationships; Pharmaceutical Industry
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Simons, Robert L., Kathryn Rosenberg, and Natalie Kindred. "Merck: Managing Vioxx (A)." Harvard Business School Case 109-080, April 2009.
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