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- News (3,231)
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- Events (24)
- Multimedia (60)
- Faculty Publications (1,351)
Show Results For
-
All HBS Web
(10,103)
- People (64)
- News (3,231)
- Research (3,925)
- Events (24)
- Multimedia (60)
- Faculty Publications (1,351)
- November 2015 (Revised February 2020)
- Teaching Note
IDEO: Human-Centered Service Design
By: Ryan W. Buell
The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,...
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- Web
Knowing Your Students - Christensen Center for Teaching & Learning
Teaching by the Case Method Knowing Your Students Preparing to Teach Getting Started Developing Instructor Style Shaping the Learning Environment Knowing Your Students Planning a Class Session Leading in the...
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- 24 Apr 2014
- News
'Paying it forward' by helping current students succeed
John Phelan (MBA 1990), a partner at MSD Capital, talks about providing opportunities for others, and lessons he learned at HBS. (Published April 2014)
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- Web
Diversity and Inclusion - Christensen Center for Teaching & Learning
experienced related to this company’s products. My guess is that he/she is not alone in this regard.” “How might the company think about these concerns?” “What insights does that give you in the situation faced View Details
- 14 Sep 2018
- News
Lessons Learned 10 Years After the Financial Crisis
event hosted by the Yale School of Management and the Brookings Institute and in an extended interview with public radio's Marketplace. The event, Brookings notes, was “part of an initiative, led by the...
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- Working Paper
Visual Uniqueness in Peer-to-Peer Marketplaces: Machine Learning Model Development, Validation, and Application
By: Flora Feng, Charis Li and Shunyuan Zhang
Peer-to-peer (P2P) marketplaces have seen exponential growth in recent years featured by unique offerings from individual providers. Despite the perceived value of uniqueness, scalable quantification of visual uniqueness in P2P platforms like Airbnb has been largely...
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Keywords:
Peer-to-peer Markets;
Marketplace Matching;
AI and Machine Learning;
Demand and Consumers;
Digital Platforms;
Marketing
Feng, Flora, Charis Li, and Shunyuan Zhang. "Visual Uniqueness in Peer-to-Peer Marketplaces: Machine Learning Model Development, Validation, and Application." SSRN Working Paper Series, No. 4665286, February 2024.
- 2013
- Article
Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals
By: S. A. Swift, D. Moore, Z. Sharek and F. Gino
When explaining others' behaviors, achievements, and failures, it is common for people to attribute too much influence to disposition and too little influence to structural and situational factors. We examine whether this tendency leads even experienced professionals...
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Keywords:
Evaluations;
Correspondence Bias;
Selection Decisions;
Attribution;
Prejudice and Bias;
Selection and Staffing;
Decision Choices and Conditions;
Performance Evaluation;
Cognition and Thinking
Swift, S. A., D. Moore, Z. Sharek, and F. Gino. "Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals." e69258. PLoS ONE 8, no. 7 (July 2013).
- 2020
- Book
Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time
Over a decade ago, renowned innovation expert Rosabeth Moss Kanter co-founded and then directed Harvard’s Advanced Leadership Initiative. Her breakthrough work with hundreds of successful professionals and executives, as well as aspiring young entrepreneurs, identifies...
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Keywords:
Leaders;
Advanced Leadership;
Advanced Leadership Initiative;
Community;
Change Leadership;
Innovation;
Problem Solving;
Cross-sector Collaboration;
Institutional Change;
Leadership;
Change;
Leading Change;
Communication;
Innovation Leadership;
Collaborative Innovation and Invention;
Organizational Change and Adaptation;
Business and Community Relations;
Civil Society or Community
Kanter, Rosabeth Moss. Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time. New York: PublicAffairs, 2020.
- 2009
- Article
Acting Globally but Thinking Locally? The Enduring Influence of Local Communities on Organizations
By: Christopher Marquis and Julie Battilana
We develop an institutionally oriented theory of how and why local communities continue to matter for organizations in a global age. Since globalization has taken center stage in both practitioner and academic circles, research has shifted away from understanding...
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Keywords:
Globalized Firms and Management;
Business and Community Relations;
Local Range;
Civil Society or Community;
Power and Influence
Marquis, Christopher, and Julie Battilana. "Acting Globally but Thinking Locally? The Enduring Influence of Local Communities on Organizations." Research in Organizational Behavior 29 (2009): 283–302.
- November 1, 2019
- Article
Companies Think They Want New Ideas. But They Don’t Act Like It
Leaders say that they want more innovation. But then they trap themselves and their associates inside the structures that keep them stuck–inside the building, so to speak, where ideas get stale fast. That’s dangerous in a world of disruption and change.
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Keywords:
Silos;
Community;
Innovation and Invention;
Leadership;
Change;
Perspective;
Learning;
Attitudes
Kanter, Rosabeth Moss. "Companies Think They Want New Ideas. But They Don’t Act Like It." Wall Street Journal (online) (November 1, 2019).
- October 2018
- Article
The Operational Value of Social Media Information
By: Ruomeng Cui, Santiago Gallino, Antonio Moreno and Dennis J. Zhang
While the value of using social media information has been established in multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions. This study attempts to...
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Cui, Ruomeng, Santiago Gallino, Antonio Moreno, and Dennis J. Zhang. "The Operational Value of Social Media Information." Special Issue on Big Data in Supply Chain Management. Production and Operations Management 27, no. 10 (October 2018): 1749–1774.
- Web
Providing Assessment & Feedback - Christensen Center for Teaching & Learning
Teaching by the Case Method Providing Assessment & Feedback Preparing to Teach Leading in the Classroom Providing Assessment & Feedback Judging Success Student Performance Instructor Performance Sample Class Assessing View Details
- 29 Aug 2018
- Blog Post
From the Classroom to the Workplace: How I Applied Learnings to my Internship
applicable to the workplace. As a company grows rapidly, it is important to understand the needs of the different departments and align them towards the same direction as quickly as possible. I used these learnings during the summer when...
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Keywords:
Consumer Products / Retail
- Article
Conveniently Upset: Avoiding Altruism by Distorting Beliefs About Others' Altruism
By: Rafael Di Tella, Ricardo Perez-Truglia, Andres Babino and Mariano Sigman
We present results from a “corruption game” (a dictator game modified so that recipients can take a side payment in exchange for accepting a reduction in the overall size of the pie). Dictators (silently) treated to be able to take more of the recipient’s tokens, took...
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Keywords:
Convenient Beliefs;
Cognitive Dissonance;
Values and Beliefs;
Behavior;
Cognition and Thinking
Di Tella, Rafael, Ricardo Perez-Truglia, Andres Babino, and Mariano Sigman. "Conveniently Upset: Avoiding Altruism by Distorting Beliefs About Others' Altruism." American Economic Review 105, no. 11 (November 2015): 3416–3442.
- Web
Leading in the Classroom - Christensen Center for Teaching & Learning
Teaching by the Case Method Leading in the Classroom Preparing to Teach Leading in the Classroom Pre-Class Arrival Diversity and Inclusion Openings Cold Calling Questioning, Listening & Responding Transitions Closings Timing Participation...
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- 07 May 2018
- News
What I Learned from Visiting All 54 African Countries
Africa was going to knock off 54 countries. So I decided right from the get go, I'm going to see all of them in one big trip. I figured, OK, I need about three weeks per country. And I think that should be enough. But in the end, I needed...
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- 05 Jul 2006
- Working Paper Summaries
Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units
- 25 Jun 2014
- News
Giving millions of students a new path to learning
Sal Khan (MBA 2003) is the founder and CEO of Khan Academy. In this video, he talks about his path from hedge fund analyst to education innovator and the explosive growth of his online learning platform. “I’m the founder and executive...
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- Blog
Crossing the Bridge from Program Learning to Practical Application
contemplation after the program can help you enable a fuller implementation of the learning," she explained. "I also try to give participants opportunities for 'easy wins' by offering some templates based on how I applied what I View Details
- 2021
- Conference Presentation
An Algorithmic Framework for Fairness Elicitation
By: Christopher Jung, Michael J. Kearns, Seth Neel, Aaron Leon Roth, Logan Stapleton and Zhiwei Steven Wu
We consider settings in which the right notion of fairness is not captured by simple mathematical definitions (such as equality of error rates across groups), but might be more complex and nuanced and thus require elicitation from individual or collective stakeholders....
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Jung, Christopher, Michael J. Kearns, Seth Neel, Aaron Leon Roth, Logan Stapleton, and Zhiwei Steven Wu. "An Algorithmic Framework for Fairness Elicitation." Paper presented at the 2nd Symposium on Foundations of Responsible Computing (FORC), 2021.