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  • May 2020 (Revised January 2022)
  • Case

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)

By: Linda A. Hill, Allison J. Wigen and Emily Tedards
Michael Ku joined Pfizer in 2011, after the company had undergone three large-scale mergers and acquisitions. His mission was to drive the digital transformation of the company’s clinical supply chain, but he knew he had to start with the culture. Over the next eight... View Details
Keywords: Innovation; Digital; Change; Culture; Management; Talent; Pharmaceutical Companies; Customer-centricity; Collaboration; Cross-functional Management; Purpose; Leadership; Innovation and Invention; Transformation; Organizational Culture; Change Management; Talent and Talent Management; Customer Focus and Relationships; Supply Chain; Decision Making; Mission and Purpose
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  • Profile

Michael R. Bloomberg

cultural issues put his abundant management skills on display. He would win re-election twice and serve until 2013, equaling the longest-serving mayoralties of Fiorello LaGuardia, Robert Wagner and Ed Koch. During his administration, his... View Details
  • 2015
  • Book

Strategy Rules: Five Timeless Lessons from Bill Gates, Andy Grove, and Steve Jobs

By: David B. Yoffie and Michael A. Cusumano
The authors of the bestselling Competing on Internet Time (a Business Week top 10 book) analyze the strategies, principles, and skills of three of the most successful and influential figures in business—Bill Gates, Andy Grove, and Steve Jobs—offering... View Details
Keywords: Management; Strategy; Leadership; Information Technology; Entrepreneurship; Information Technology Industry
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  • April 2021 (Revised January 2022)
  • Supplement

SA Taxi: A Vehicle for Empowerment? (B)

By: Nien-he Hsieh, Dilyana Karadzhova Botha and F. Christopher Eaglin
SA Taxi was a vertically integrated business that operated in South Africa’s distinctive taxi industry. Despite being plagued by violence, informal structures, unsafe road practices and lack of government support, the taxi industry had grown to become South Africa’s... View Details
Keywords: Corporate Accountability; Ownership; Ownership Stake; Business and Stakeholder Relations; Equality and Inequality; Race; Situation or Environment; Transportation Industry; South Africa; Africa
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    Jill J. Avery

    Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

    Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels ＆ motels; food; beverage
    • Blog

    HBS Online and Executive Education Leadership: Q+A with Patrick Mullane and Luis Viceira

    of both organizations. The easiest way to explain it is that the non-degree programs on campus fall under our purview. At about the time the leadership role in ExecEd opened up, there were conversations happening at HBS about online and... View Details
    • 02 Jan 2024
    • Research & Ideas

    10 Trends to Watch in 2024

    The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
    Keywords: by Rachel Layne
    • Web

    The HBS Case Method - MBA

    thought about it coming in! In addition to learning more about many businesses, in the case method you will develop communication, listening, analysis, and leadership skills. It is a truly dynamic and immersive learning environment.... View Details
    • October 2019 (Revised August 2020)
    • Case

    The Predictive Index

    By: Lynda M. Applegate and James Weber
    Mike Zani and Daniel Muzquiz needed to decide next steps to create a new category in the human resources consulting industry and scale their company.
    Zani and Muzquiz, serial entrepreneurs, acquired Predictive Index in 2014. Previously, as clients of the... View Details
    Keywords: Human Resources; Selection and Staffing; Talent and Talent Management; Recruitment; Corporate Entrepreneurship; Venture Capital; Change Management; Disruptive Innovation; Digital Platforms; Growth and Development Strategy; Consulting Industry; Service Industry; United States
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    • 16 Sep 2008
    • First Look

    First Look: September 16, 2008

    leadership change that does not rely on Schumpeterian creative destruction: platform envelopment. By leveraging common components and shared user relationships, one platform provider can move into another's market, combining its own... View Details
    • August 2021
    • Technical Note

    Brand You: Crafting Your Personal Brand

    By: Jill Avery and Rachel Greenwald
    Selling oneself is something that we have to do every day in both professional and personal settings. We face it when we apply for a job, advocate for a promotion or a raise, vie for a leadership position, attempt to land a new client, write a dating profile, or meet a... View Details
    Keywords: Personal Brand; Brand Management; Marketing; Brands and Branding; Identity; Opportunities; Talent and Talent Management; Jobs and Positions; Strength and Weakness; Communication
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    • March 2008 (Revised February 2009)
    • Case

    Russell Reynolds Associates, Inc.

    By: Robert G. Eccles and David Lane
    This brief document presents the schedule of events for Russell Reynolds Associates 2007 New Associates Program, an opportunity for recent hires to spend time with each other and the firm's senior leadership while learning subtleties of the search process amid bonding... View Details
    Keywords: Talent and Talent Management; Learning; Recruitment; Leadership; Organizational Culture; Programs; Consulting Industry; Service Industry
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    • September 2024
    • Teaching Note

    Leading Culture Change at SEB

    By: Amy C. Edmondson and Cat Huang
    Teaching Note for HBS Case No. 621-074. The Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk... View Details
    Keywords: Risk Management; Leading Change; Organizational Culture; Decision Making; Banking Industry; Financial Services Industry; Sweden
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    • Web

    MBA/MPP & MBA/MPA-ID Harvard Kennedy School - MBA

    MBA/MPP & MBA/MPA-ID Harvard Kennedy School Joint degrees with Harvard Kennedy School. The HBS/HKS joint degree programs serve a growing need of critical importance to global society: their mission is to develop leaders, skilled in... View Details
    • 25 Nov 2019
    • News

    Navigating Conflict

    • September 2022 (Revised April 2023)
    • Case

    Cesaro e Associati

    By: Christina R. Wing and Amram Migdal
    This case describes the leadership succession planning process at Cesaro e Associati (Studio Cesaro), founded in 1986 by Franco Cesaro in the northeastern Italian state of Veneto. In 2022, Franco was contemplating retirement and passing leadership of his firm, which... View Details
    Keywords: Business Growth and Maturation; Business Model; Family Business; For-Profit Firms; Restructuring; Small Business; Change; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Entrepreneurship; Governance; Leadership; Leading Change; Management; Management Succession; Organizational Change and Adaptation; Ownership; Family Ownership; Private Ownership; Personal Development and Career; Relationships; Family and Family Relationships; Consulting Industry; Europe; Italy
    Related
    • Web

    Live from Klarman Hall - Alumni

    available below. Women's Leadership Summit: Celebrating and Advancing Women Leaders November 7 & 8, 2024 In early November, over 600 HBS alumni came back to campus for the Women’s Leadership Summit. For the... View Details
    • 05 Jul 2023
    • HBS Case

    What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

    Raffaelli’s research also has good news: Nothing stops you from developing capabilities reflective of all three orientations. The key is self-awareness: Recognizing what type of orientation to lean on, how to get the skills to grow, and... View Details
    Keywords: by Ben Rand
    • 13 Oct 2020
    • Blog Post

    Turning a Moment into a Movement: How the Anti-Racism Fund Co-Founders are Fighting Racism and Encouraging Other Companies to Do Their Part

    In the spring of 2020, Kenneth Chenault (MBA 2019), Kevin Chenault (MBA 2021), Carter Lewis (MBA 2023), Lindsey Ferguson, Nicolle Mora, and Sesana Allen were each pursuing their own careers, utilizing their skills and interests to make an... View Details
    • Web

    Required Curriculum - MBA

    finance, marketing, operations, and other business functions to create value and solve problems. Ability to set up and manage data science teams, governance policies, and analytics infrastructure. Expertise to prioritize and sequence data science projects based on... View Details