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  • October 2014 (Revised July 2015)
  • Case

Indus Towers: From Infancy to Maturity

By: Ranjay Gulati, Maxim Sytch and Rachna Tahilyani
Indus Towers, the world's largest telecom tower company, is a joint venture between three telecom rivals in India. These rivals—Bharti Airtel, Vodafone India, and Idea Cellular—combined their telecom towers to provide "shared telecom infrastructure" to wireless telecom... View Details
Keywords: Decisions; Judgments; Customer Focus and Relationships; Management; Information Technology; Mobile and Wireless Technology; Information Infrastructure; Telecommunications Industry; India
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  • 2011
  • Working Paper

The Importance of Work Context in Organizational Learning from Error

By: Lucy H. MacPhail and Amy C. Edmondson
This paper examines the implications of work context for learning from errors in organizations. Prior research has shown that attitudes and behaviors related to error vary between groups within organizations but has not investigated or theorized the ways in which... View Details
Keywords: Judgments; Learning; Business Processes; Organizational Culture; Failure; Performance Improvement; Opportunities; Complexity
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  • 08 Oct 2010
  • What Do You Think?

Will Transparency in CEO Compensation Have Unintended Consequences?

further thought: "Does increasing transparency and visibility of the ratios help increase the ability for shareholders and boards to make better choices?" He commented, "One of the best agents to advocate for the right level of pay will be CEOs... View Details
Keywords: by Jim Heskett
  • 26 May 2009
  • Research & Ideas

Improving Market Research in a Recession

judgments are changing, modest expenditures on copy research can prevent blowing much more money on ineffective messaging. Adding a few questions to standard tracking studies is a low-cost way to shed light on changes in customer... View Details
Keywords: by John Quelch
  • 01 Dec 2018
  • News

Alumni Are Integral to HBS

chairman of Metis Capital Partners in Lagos, Nigeria, who also chairs the advisory board of Harvard’s Center for African Studies. “As alumni, we need to give students the benefit of our judgment so that they aren’t always reinventing the... View Details
  • March 1997 (Revised November 2013)
  • Case

Purity Steel Corporation, 2012

By: Robert L. Simons and Antonio Davila
Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new warehouse should be leased to mitigate the impact on ROI. Formulas and performance calculations are provided. A... View Details
Keywords: Investment Return; Judgments; Motivation and Incentives; Performance Efficiency; Compensation and Benefits; Salesforce Management; Performance Consistency; Performance Productivity; Steel Industry
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  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

process, we have weakened critical institutions and the principles and standards of judgment that ought to stand as a protection against conflicts of interest. We need solutions that are driven by a much broader conception of what went... View Details
Keywords: by Kim B. Clark
  • 11 Mar 2014
  • Research & Ideas

Book Excerpt: ’Entrepreneurship and Multinationals’

both the pace of globalization in today's world, and the reappearance of multiple critics. This book is motivated by the belief that it is important to provide robust historical evidence on which to inform opinions and judgment about both... View Details
Keywords: Re: Geoffrey G. Jones
  • 23 Nov 1999
  • Research & Ideas

Bringing the Environment Down to Earth

environmental problem affect their judgment of the scientific evidence that identifies the problem. Pulling the wool over your own eyes may convince you that you've averted disaster. In the long run, however, the fact that you can't see... View Details
Keywords: by Forest Reinhardt
  • Web

1.14 Academic Review / Academic Withdrawal | MBA

Program, the APC must be able to conclude that there is a reasonable probability, in the judgment of the Committee, that the student can successfully complete the specified academic standards of the MBA Program in the following academic... View Details
  • 2010
  • Working Paper

Cognitive Barriers to Environmental Action: Problems and Solutions

By: Lisa L. Shu and Max Bazerman
We explore interventions at the individual level and focus on recognized cognitive barriers from behavioral decision-making literature. In particular, we highlight three cognitive barriers that impede sound individual decision making that have particular relevance to... View Details
Keywords: Decision Choices and Conditions; Judgments; Consumer Behavior; Environmental Sustainability; Cognition and Thinking; Prejudice and Bias
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  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

making snap judgments about people based on the wrong cues. The fact is, though, that most of us aren't nearly as good as we think we are at catching deception, whether it's malicious or merely defensive. Studies show that our hunches... View Details
Keywords: by Michael Wheeler
  • July 1977
  • Article

Social Roles, Social Control and Biases in Social Perception Processes

By: L. D. Ross, T. M. Amabile and J. Steinmetz
To make accurate social judgments, an individual must both recognize and adequately correct for the self-presentation advantages or disadvantages conferred upon actors by their social roles. Two experiments using 120 undergraduates examined social perceptions formed... View Details
Keywords: Perception; Prejudice and Bias; Social Psychology; Judgments; Power and Influence; Status and Position; Situation or Environment
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  • October 2022
  • Case

Ethena: A Go-to-Market Dilemma

By: Rembrand Koning and Stacy Straaberg
In November 2021, Roxanne Petraeus and Anne Solmssen, founders of Brooklyn-based software-as-a-service (SaaS) startup Ethena, were looking to expand their compliance training business. The founders hired Arnie Gullov-Singh, an outside revenue consultant, to advise on... View Details
Keywords: Decision Choices and Conditions; Judgments; Growth and Development Strategy; Business or Company Management; Business Strategy; Expansion; Segmentation; Technology Industry; United States; New York (state, US)
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  • November 2020
  • Supplement

Valuing Celgene's CVR

By: Benjamin C. Esty and Daniel Fisher
When Bristol-Myers Squibb (BMS) acquired Celgene Corporation in November 2019, Celgene shareholders received cash, BMS stock, and a contingent value right (CVRs) that would pay $9 if the U.S. Food and Drug Administration (FDA) approved three of Celgene’s late stage... View Details
Keywords: Mergers and Acquisitions; Value; Valuation; Judgments; Decision Making; Cash Flow; Financial Instruments; Cognition and Thinking; Pharmaceutical Industry; Biotechnology Industry; United States
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  • Article

When Dreaming Is Believing: The (Motivated) Interpretation of Dreams

By: Carey K. Morewedge and Michael I. Norton
This research investigated laypeople's interpretation of their dreams. Participants from both Eastern and Western cultures believed that dreams contain hidden truths (Study 1) and considered dreams to provide more meaningful information about the world than similar... View Details
Keywords: Anchoring; Attribution; Dreams; Motivated Reasoning; Unconscious Thought; Communication Intention and Meaning; Judgments; Values and Beliefs; Information; Behavior; Cognition and Thinking; Motivation and Incentives
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  • 08 Aug 2006
  • First Look

First Look: August 8, 2006

overweighted in probability judgments but are underweighted in repeated decisions under uncertainty. Two laboratory studies examine both decisions and probability assessments within the same paradigm. The results reveal overweighting and... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2006
  • Op-Ed

Enron Jury Sent the Right Message

Enron case should not be taken as a one-off judgment by a business school professor. Many years ago, at the dedication of the Harvard Business School campus on June 24, 1927, Owen Young—a lawyer, visionary capitalist, founding chairman of... View Details
Keywords: by Malcolm S. Salter
  • Web

2.1.4 Academic Retaliation | MBA

credit, authorship, denial of an academic opportunity, or other academic judgment on a student’s participation in a grievance process as described in the HGSU-UAW bargaining agreement. Process A student who believes that they have been... View Details
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

http://www.hbs.edu/research/pdf/07-100.pdf Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior (revised) Authors:Francesca Gino, Lisa L. Shu, and Max H. Bazerman Abstract People... View Details
Keywords: Martha Lagace