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  • 28 Aug 2006
  • Research & Ideas

Online Match-Making with Virtual Dates

Literally millions of people have found dates through online match-making services, so who says the Internet is isolating? The problem for many users, however, is that initial matches are often imperfect—even frustrating—because the... View Details
Keywords: by Martha Lagace; Publishing
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

of reducing allocative inefficiency. However, an alternative interpretation is that hospitals with greater expertise in a treatment use it more because of their comparative advantage, suggesting that standardization is misguided. We develop a simple economic model that... View Details
Keywords: Sean Silverthorne
  • 27 May 2014
  • First Look

First Look: May 27

for almost 25 percent of Internet use. Practically overnight, social media seems indispensable to our lives-from friendship and dating to news and business. What makes social media so different from traditional media? Answering that... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2009
  • Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

participate with you on your critical problems. Of course, the Internet and the massive reduction in communication and computation costs have made accessing external innovators a much easier task than what was possible 10 or 15 years ago.... View Details
Keywords: by Sean Silverthorne; Technology
  • 14 Feb 2005
  • Research & Ideas

The World in Your Palm?

both a car wax and dessert topping. At the moment, the cell phone is the closest thing we have to a fully converged device, said panelists, who represented device makers, telecom service providers, and operating system developers. Many cell phones feature a camera,... View Details
Keywords: by Sean Silverthorne
  • 27 Jun 2024
  • Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

engine would begin providing AI summaries of most search queries to users across the United States; Users immediately noted that the AI summaries sometimes included nonsense results. “If it’s allowing a small vendor to get their products... View Details
Keywords: by Ben Rand; Technology
  • 20 May 2013
  • Op-Ed

Making America an Industrial Powerhouse Again

industries. Research funded by the Defense Advanced Research Projects Agency (DARPA) sowed the seeds for the internet and advanced computer graphics. And massive investments by the National Institutes of Health in biomedical research,... View Details
Keywords: by Gary Pisano; Manufacturing
  • 06 Apr 2010
  • First Look

First Look: April 6

punishment for its role in the accounting fraud at Kanebo. This action was unprecedented, and followed a sequence of events that seriously damaged ChuoAoyama's reputations for audit quality. We use these events to provide evidence on the... View Details
Keywords: Martha Lagace
  • 14 Apr 2015
  • First Look

First Look: April 14

brands, branding in terrorist organizations, and the brand relationships of men and transient consumers. This book attends to relationship endings as well as their beginnings, providing a full life-cycle perspective. While the first... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2008
  • What Do You Think?

Is Case Method Instruction Due for an Overhaul?

out whatever added research (perhaps using tools such as the Internet that didn't exist a few years ago) they feel necessary on which to base a recommendation. One objective is to provide added practice in... View Details
Keywords: by Jim Heskett; Education
  • 20 Sep 2011
  • First Look

First Look: September 20

likelihood that they will exploit their current exchange partners, even after controlling for the leverage provided by the outside options. Our results demonstrate that previously sunken investments lead to a heightened sense of... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2014
  • Research & Ideas

Excerpt: ‘A Social Strategy’

acquisition costs. These results suggest that eBay's foray into leveraging the social Internet for profit reveals a replicable strategy that benefits both the company and the consumer and can be succinctly summarized as: eBay increases... View Details
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

merchant and shopper has left a lot of customers wandering the desert. Well-run loyalty schemes are a way to bring them back into the fold. Such programs can also help remedy the commoditization that has occurred in the retail sector on many levels. Both the View Details
Keywords: by Maggie Starvish; Retail
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

higher risk projects and new ventures. This has a domino effect on the venture capital providers and subsequently on the angel investor community. Each group is concerned that there will not be an investor willing to fund or buy into a... View Details
Keywords: by Martha Lagace
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

previously lived outside India rely significantly more on diaspora networks for business leads and financing. This is especially true for entrepreneurs who are based outside software hubs—where getting leads to new businesses and accessing finance is more difficult.... View Details
Keywords: Martha Lagace
  • 14 Aug 2012
  • First Look

First Look: August 14

case:http://hbr.org/search/412123-PDF-ENG Green Mountain Coffee Roasters: Confidential Information for Negotiation with Keurig Thomas R. Eisenmann, Shikhar Ghosh, and James K. SebeniusHarvard Business School Case 812-103 Case provides... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

Internet and database software, the customer can now initiate the business transaction, not simply respond to the salesperson's overture. Instead of being on the end of the value chain ("product push"), the customer is now at... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 21 Jan 2020
  • Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

retailers, Raffaelli says. By leveraging community ties, local businesses can appeal to consumers’ desire for authenticity and connection in the internet age. “In today’s digital world, consumers are turning to local retailers to help... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

of the common contracts people sign with themselves each year. If you have resolved to eat healthier, try ordering your groceries a week in advance of delivery. Internet delivery services make it all too easy to give into food cravings... View Details
Keywords: by Carmen Nobel
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

it this way, privacy has been losing ground rapidly with the ascendancy of big data and the Internet of things. The retreat of privacy has been aided by personal use of networking apps like Facebook, Twitter, and YouTube, search devices... View Details
Keywords: by James Heskett
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