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Show Results For
- All HBS Web
(1,151)
- People (8)
- News (318)
- Research (530)
- Events (4)
- Multimedia (2)
- Faculty Publications (187)
- Web
John H. McArthur | About
John H. McArthur 1934—2019 John H. McArthur, a member of the Harvard Business School community for more than six decades—as student (MBA 1959 and DBA 1963), as faculty member (beginning in 1962), as Dean (from 1980 to 1995), and as Dean... View Details
- 26 Jun 2023
- Blog Post
ClimateCAP 2023 & ClimateCAP Fellowship
the world. Therefore, after my stint in New York, I went back to McKinsey’s Greater China office to help build their Sustainability Practice while deepening my climate knowledge along the way. As a joint degree student, I am grateful for the opportunity to View Details
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
contractual relationships) or noncommercial (e.g., communication on a dating website). Affiliation requires platform-specific investments of time or money or both. For example, a supermarket would not qualify because it is a reseller:... View Details
Keywords: by Julia Hanna
- 01 Dec 2022
- News
Future Vision
interactions is one of the things that I most love about Harvard Business School. I have found the Dean’s role to involve a lot more interactions with other people, too: alumni and business leaders, fellow... View Details
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
conversation of Web 2.0, many museum websites have become increasingly antiquated, serving as little more than static virtual brochures for the institution. To remain current, museums must find new ways to digitally interact with... View Details
- Web
Sustainable Investing Course | HBS Online
investments. Stay active by engaging in a new activity every three to five minutes. Description of silent animated video above: Learner completes an interactive question by dragging and dropping choices into two different categories Get... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
the brand logo’s “M” apart to signal social distancing. "Nearly a quarter of brands have gone dark, pausing all of their paid marketing communications for the first and second quarter of the year." Many other Chief Marketing... View Details
Keywords: by Jill Avery and Richard Edelman
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
firm specializing in improvisational collaboration and communication in high-performance teams. In their case, "Miles Davis: Kind of Blue", they reflect on the beauty of the music as well as the unusual story behind its... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
proactive effort to be as effective and clear as possible in their communication to both internal and external stakeholders. Importantly, a vast majority of the initiatives that companies in our sample are implementing do not require... View Details
- 12 Nov 2018
- Blog Post
Student Portraits - Armed Forces Alumni Association
that I hope that our classmates gain from our interactions is that the military is made up of individuals. We do not all see the world in the same way, we do not share the same political ideology, and, most importantly, we serve as the... View Details
- Web
Harvard Business School
worked for DaimlerChrysler AG, where she was director, Chrysler Group, Interactive Communications and prior to that, director, Chrysler Brand Communications. She co-founded and was president and chief... View Details
- 27 Sep 2021
- Blog Post
Working to Change the Food System
lot of time by the water in the San Francisco Bay Area. I would catch and forage fish, crab, mussels, and sea urchin, and bring them home to eat! It was really magical (and delicious) to be able to interact with nature in such a way.... View Details
- 01 Feb 2002
- News
It's academic. (Not!)
understandable way and communicate it to help people comprehend a world that may seem very scattershot." "I love the intellectual hunt behind research. It's a process of understanding elements that initially seem unrelated." Now in his... View Details
- Web
2024 Reunion Presentations - Alumni
philanthropy. Conducting Business Experimentation Professor Benjamin Roth + More Info - Slides – Less Info - Slides This interactive lecture will introduce the tools of randomized experimentation (A/B tests, RCTs, etc.) for both measuring... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
shortsighted, sub-optimal, and conflict-ridden. For example, when field sales, telesales, and customer service people all interact with the same account, the objective is flawless, efficient, timely service but the real result can be... View Details
Keywords: by Benson Shapiro
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
identify critical real-world problems as the basis for new research.” “I can’t help people if they don’t know about my work” Interacting with business practitioners is especially helpful in garnering new ideas for behavioral scientists... View Details
- 15 Apr 2019
- Research & Ideas
Infographic: Can I Please Speak to an Actual Person?
Based on the Working Paper, Mitigating the Negative Effects of Customer Anxiety through Access to Human Contact (pdf) by Michelle A. Shell and Ryan W. Buell. Shell is a doctoral student at Harvard Business School, and Buell is the UPS Foundation Associate Professor of... View Details
- December 2021
- Article
Negativity Spreads More Than Positivity on Twitter after Both Positive and Negative Political Situations
By: Jonas Paul Schöne, Brian Parkinson and Amit Goldenberg
What type of emotional language spreads further in political discourses on social media? Previous research has focused on situations that primarily elicited negative emotions, showing that negative language tended to spread further. The current project extends existing... View Details
Keywords: Negative Emotions; Emotional Influence; Emotional Resonance; Political Discourse; Emotion Contagion; Intergroup; Interactive Communication; Emotions; Government and Politics; Social Media
Schöne, Jonas Paul, Brian Parkinson, and Amit Goldenberg. "Negativity Spreads More Than Positivity on Twitter after Both Positive and Negative Political Situations." Affective Science 2, no. 4 (December 2021): 379–390.
- 02 Jul 2013
- First Look
First Look: July 2
organization, why men believe women are more emotionally intelligent, and the challenges female directors of corporations face in interacting with their male counterparts. 2006 pub Who Lives in the C-Suite? Organizational Structure and... View Details
Keywords: Anna Secino
- 02 May 2016
- Research & Ideas
Why People Don’t Vote--and How a Good Ground Game Helps
informed overall than native-born citizens. Another explanation, however, is that the visits simply sent a message that these voters’ opinions mattered. “They sent a very different signal than the interactions immigrants have with most... View Details