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- All HBS Web (913)
- Faculty Publications (207)
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- 13 Dec 2006
- Research & Ideas
Improving Public Health for the Poor
thought of before. It's one thing to say, "You need to change your system of cooking." Perhaps you could solve it better by saying, "There's a much more efficient way for you to cure your meats." In a sense, the... View Details
- 18 Aug 2009
- First Look
First Look: August 18
a purely social act with economic considerations. Download the paper: http://www.hbs.edu/research/pdf/10-012.pdf Input Constraints and the Efficiency of Entry: Lessons from Cardiac Surgery Authors:David M. Cutler, Robert S. Huckman, and... View Details
Keywords: Martha Lagace
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
quickly and efficiently for COVID-19 in the US, he says. The training modules cover four areas including epidemic surveillance; maternal and child health care; identifying Malaria, tuberculosis, and HIV; and referrals and chronic disease... View Details
- 07 Jul 2009
- First Look
First Look: July 7
Course Authors:Robert D. Austin, Richard L. Nolan, and Shannon O'Donnell Publication:Communications of the Association for Information Systems 24, no. 1 (2009) Abstract We report on the design and implementation of an unusual course in... View Details
Keywords: Martha Lagace
- 09 Dec 2014
- First Look
First Look: December 9
affects how perceivers evaluate and respond to the actor. This experiment reveals a theoretically novel and practically informative result that demonstrates the causal relation between preparatory nonverbal behavior and subsequent... View Details
Keywords: Sean Silverthorne
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
more than managerial hierarchies, immigrants and diaspora were critical sources of entrepreneurship, illegal and informal forms of business were commonplace, diversified business groups rather than the M-form became the major form of... View Details
Keywords: Carmen Nobel
- 22 Nov 2016
- First Look
November 22, 2016
profit generated by different business strategies. Formulas and examples are provided to calculate the profit generated by changes in market share, revenue growth, efficiency improvements, and support costs. We illustrate how this... View Details
Keywords: Sean Silverthorne
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
that the auditors aren’t themselves biased, corrupt, or incompetent, leading them to miss or sweep violations under the rug during inspections? “We assume that most clients want the auditors to tell them the unvarnished truth,” says Toffel. “Obtaining accurate View Details
Keywords: by Michael Blanding
- 11 Dec 2012
- First Look
First Look: Dec. 11
what they should decide. Paper: http://hbr.org/2012/12/how-much-is-sweat-equity-worth/ar/1 When Identities, Interests, and Information Collide: How Subgroups Create Hidden Profiles in Teams Authors:Polzer, Jeff, and Lisa Kwan... View Details
Keywords: Sean Silverthorne
- 30 Nov 2016
- Op-Ed
Where Could More Regulation Help Small Businesses? Online Lending.
trends. Survey data, data from the Small Business Administration, and anecdotal information exist, but these are blunt tools, offering a limited snapshot of supply and demand, often with years of delay. Lack of quality data means that... View Details
- 30 Mar 2009
- Research & Ideas
Professional Networks in China and America
competent and reliable. It is a judgment that one makes from information about the other's behavior in specific situations. In contrast, affect-based trust refers to trust from the heart, a bond that arises from one's own emotions and a... View Details
Keywords: by Sean Silverthorne
- 20 Feb 2007
- First Look
First Look: February 20, 2007
of miscommunication among experimenters and theorists about how to evaluate a theory that can be rejected by sufficient data, but may nevertheless be a useful approximation. A standard experimental design reports whether a general theory can be rejected on an View Details
Keywords: Martha Lagace
- 17 Oct 2006
- First Look
First Look: October 17, 2006
find support for these hypotheses. Download working paper: http://www.hbs.edu/research/pdf/07-022.pdf Resolving Information Asymmetries in Markets: The Role of Certified Management Programs Author: Michael W. Toffel Abstract Firms and... View Details
Keywords: Sean Silverthorne
- 01 May 2007
- First Look
First Look: May 1, 2007
sharers but do not contribute files. Assuming that upload bandwidth is scarcer than download bandwidth and efficient allocation, we compute the expected bandwidth obtained by each peer. We show that (i) while the exact formula is complex,... View Details
Keywords: Sean Silverthorne
- 13 Jul 2009
- Research & Ideas
Diagnosing the Public Health Care Alternative
information about patients is collected and tracked over time. These latter areas are where I see the questions of quality improvement, cost containment, and value creation ultimately being decided. That said, I see a government-run... View Details
- 27 May 2009
- First Look
First Look: May 27, 2009
zip-code level, this suggests that unforced sales take place at approximately efficient prices, while forced-sales prices reflect time-varying illiquidity in neighborhood housing markets. At a more local level, however, we find that... View Details
Keywords: Martha Lagace
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
to improved efficiency and productivity. Yet you write that there are dangers in overdoing it. How so? Schlesinger: Technology can be used effectively to replace low-contact service work. But when Starbucks introduced a faster, larger... View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
Working PapersHow Firms Respond to Being Rated (revised) Authors:Aaron K. Chatterji and Michael W. Toffel Abstract While many rating systems seek to help buyers overcome information asymmetries when making purchasing decisions, we... View Details
Keywords: Martha Lagace
- 26 May 2015
- First Look
First Look: May 26
future employment opportunities). However, structuring a portion of the wage as a clear and unexpected gift-by offering a raise (with no additional conditions) after the employee has accepted the contract-does lead to higher productivity for the duration of the job.... View Details
Keywords: Sean Silverthorne
- 12 Nov 2001
- Research & Ideas
Facing the New World Order
Because the two great disturbances that are shaking the world economy are the cyclical downturns in the United States, and especially in the information and communications technology sectors, and the global supply networks. That double... View Details
Keywords: by Staff