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  • November 1995
  • Background Note

Business Process Reengineering: Its Past, Present, and Possible Future

Explores the origins of reengineering; its evolution during the 1980s and 1990s; the current state of reengineering, which is prevalent in business today; and several possible futures of reengineering, specifically in relation to process management, knowledge work, and... View Details
Keywords: Change Management; Business Processes
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Davenport, Thomas H. "Business Process Reengineering: Its Past, Present, and Possible Future." Harvard Business School Background Note 196-082, November 1995.
  • Article

Why Leadership Training Fails—and What to Do about It

By: Michael Beer, Magnus Finnström and Derek Schrader
U.S. corporations spend enormous amounts of money—some $456 billion globally in 2015 alone—on employee training and education, but they aren't getting a good return on their investment. People soon revert to old ways of doing things, and company performance doesn't... View Details
Keywords: Organizational Change and Adaptation; Leadership Development; Organizational Design; Employees; Business Processes; United States
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Beer, Michael, Magnus Finnström, and Derek Schrader. "Why Leadership Training Fails—and What to Do about It." Harvard Business Review 94, no. 10 (October 2016): 50–57.
  • 12 Dec 2013
  • News

Mexico’s Pride, Its Oil, May Reopen to Big Multinationals

  • 10 Mar 2016
  • Cold Call Podcast

For Today’s Travel Businesses, Is It TripAdvisor or Bust?

  • Article

Leaving It to Chance"—Passive Risk Taking in Everyday Life

By: Ruti Keinan and Yoella Bereby-Meyer
While risk research focuses on actions that put people at risk, this paper introduces the concept of "passive risk"—risk brought on or magnified by inaction. We developed a scale measuring personal tendency for passive risk taking (PRT), validated it using a 150... View Details
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Keinan, Ruti, and Yoella Bereby-Meyer. Leaving It to Chance"—Passive Risk Taking in Everyday Life." Judgment and Decision Making 7, no. 6 (November 2012): 705–715.
  • December 13, 2017
  • Article

What It Takes to Become a Great Product Manager

By: Julia Austin
As an aspiring product manager (PM), there are three primary considerations when evaluating the role: Core Competencies, Emotional Intelligence (EQ), and Company Fit. The best PMs have mastered the core competencies, have a high EQ, and work for the right company for... View Details
Keywords: Management; Product Development; Personal Development and Career
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Austin, Julia. "What It Takes to Become a Great Product Manager." Harvard Business Review (website) (December 13, 2017).
  • 28 Jul 2010
  • News

It is not easy to compete with kirana stores

  • 06 Mar 2015
  • Video

An Economy Doing Half Its Job - Boston, MA

  • 01 Feb 2001
  • News

Advisory Boards Help HBS Assess and Attain Its Goals

As the Harvard Business School confronts the challenges of the 21st century, the support and guidance of its graduates are more critical than ever. Three advisory boards, staffed by volunteer alumni and other distinguished business... View Details
Keywords: Elena N. Berg; boards; alumni; planning; leadership; advice; Colleges, Universities, and Professional Schools; Educational Services
  • 10 Mar 2016
  • News

For Today’s Travel Businesses, Is It TripAdvisor or Bust?

  • 15 Jul 2019
  • News

People Make It So Hard to Ditch Plastic Straws

  • Article

The Counterfeit Self: The Deceptive Costs of Faking It

By: Francesca Gino, Michael I. Norton and Dan Ariely
Although people buy counterfeit products to signal positive traits, we show that wearing counterfeit products makes individuals feel less authentic and increases their likelihood of both behaving dishonestly and judging others as unethical. In four experiments,... View Details
Keywords: Judgments; Ethics; Brands and Branding; Product; Behavior; Personal Characteristics
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Gino, Francesca, Michael I. Norton, and Dan Ariely. "The Counterfeit Self: The Deceptive Costs of Faking It." Psychological Science 21, no. 5 (May 2010): 712–720.
  • 2021
  • Working Paper

Digital Labor Market Inequality and the Decline of IT Exceptionalism

By: Ruiqing Cao and Shane Greenstein
Several decades of expansion in digital communications, web commerce, and online distribution have altered regional IT labor market returns in the United States. IT occupations experienced similar wage growth as STEM occupations involving IT-related work activities,... View Details
Keywords: Information Technology; Labor; Wages; Equality and Inequality
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Cao, Ruiqing, and Shane Greenstein. "Digital Labor Market Inequality and the Decline of IT Exceptionalism." Harvard Business School Working Paper, No. 21-019, August 2020. (Revised January 2021. NBER Working Paper Series, No. 21-015, August 2020)
  • 29 Aug 2022
  • Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

understanding of how we measure inequality, we can both uncover its impact and intervene to more effectively correct it. One size doesn’t fit all In the plainest terms, inequality refers to the degree to which some have more than others.... View Details
Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser
  • May 2017 (Revised September 2018)
  • Case

Hilti Fleet Management (A): Turning a Successful Business Model on Its Head

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer
This case explores the introduction of fleet management in the construction industry by the premium power tools manufacturer Hilti in 2000. Following its customers’ needs, Hilti moved from selling power tools to leasing them as a service. The introduction of the new... View Details
Keywords: Hilti; Business Model Innovation; BMI; Fleet Management; Decision-making; Implementation; Power Tools Industry; Business Model; Restructuring; Transformation; Transition; Customer Value and Value Chain; Customer Focus and Relationships; Construction; Innovation and Invention; Leasing; Strategy; Decision Making; Construction Industry; Switzerland; Liechtenstein; Germany; Austria; Europe; United States; Asia; Brazil; China; Japan; Hong Kong
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Casadesus-Masanell, Ramon, Oliver Gassmann, and Roman Sauer. "Hilti Fleet Management (A): Turning a Successful Business Model on Its Head." Harvard Business School Case 717-427, May 2017. (Revised September 2018.)
  • Web

Hacking AI with HBS IT | Information Technology

Hacking AI with HBS IT By Kellyn Eaddy on August 28, 2024 Share via Facebook Share via LinkedIn Print Share via email In June, HBS IT held its second annual Hackathon, a... View Details
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

employ to successfully return to the Red Planet. The case, "Mission to Mars," looks at changes the space agency has made not only recently but also over several decades as it followed a faster, simpler approach to program... View Details
Keywords: by Sean Silverthorne
  • 15 Jul 2022
  • News

How Fintech Can Deliver on Its Social Impact Promises

  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

structure of the game can have a powerful impact on outcomes. Principle 2: Breakthrough Negotiators Organize To Learn Skilled negotiators learn by doing the necessary preparation to negotiate: They diagnose the essential features of the situation, familiarize... View Details
Keywords: by Michael Watkins
  • 18 Mar 2024
  • Research & Ideas

When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View

Common wisdom holds that oil and gas companies, electric utilities, and other industries known for their large carbon emissions generally oppose clean energy policies. Now, a study of corporate advocacy spanning 30 years reveals that many companies are more flexible... View Details
Keywords: by Desmond Dodd; Energy; Utilities
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